Holiday Inn Charlottesville-Univ Area by IHG Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room and lobby were clean and tidy. Definitely need updates in the room. Bubbling old wallpaper, old carpet, bed frame material sagging and torn. Bed was comfortable. Nice love seat to sit on. Bathroom very clean and updated. Staff was very pleasant and welcoming. Breakfast area was not kept clean and food was cold at 8:30am. Decent variety of foods. Easy free parking. Ice machine not working on our floor. Overall good and comfortable for the price. Also had everything you need in the bathroom. Dove soap, lotion, shampoo, conditioner and body wash in multi use pump bottles. Not small samples. Also room was cleaned and bed made every day which never seems to happen in hotels anymore!
Kimberly
Stayed 2 nights in Jul 2025
6/10 Okay
Isabella
28 July 2025
Liked: Cleanliness, staff & service, room comfort
Isabella
Stayed 1 night in Jul 2025
8/10 Good
Sharon
27 July 2025
Liked: Cleanliness
Sharon
Stayed 1 night in Jul 2025
8/10 Good
Yoonji
Travelled with family
27 July 2025
Liked: Staff & service, room comfort
We booked two rooms for two nights. We were given rooms on the second floor, which is a level below the lobby level (3rd). Both rooms had windows but perhaps due to proximity to the ground level, the room initially smelled slightly like dog and the room felt damp. Rust on nickel finish surfaces and moldy spots on the wall are another sign of moisture in the air. A/C filter could use cleaning. In one room, we had a fire detector go off around 5 am probably due to low battery. The technician came and removed it all together. Breakfast started at 7 am, FYI.
Yoonji
Stayed 2 nights in Jul 2025
10/10 Excellent
James
27 July 2025
James
Stayed 1 night in Jul 2025
10/10 Excellent
Haywood
Travelled with partner
26 July 2025
Liked: Cleanliness, staff & service, amenities
Great hotel
Haywood
Stayed 1 night in Jul 2025
6/10 Okay
Erica
Travelled with family
26 July 2025
Liked: Staff & service
The location is good. No bar even though it is advertised. Pool area was dark and damp and the small fitness room was a sauna it was so hot. Rooms were fine for our one night stay.
Terrible, never again. I reserved a room for my son to spend a night before UVA open house and payed for it. When my son arrived to the hotel he was informed that he is not allowed to check in because he is 18 (below 21 years old). The reservation was not refundable, so I lost the money I paid. I was abroad at the moment. It took me half of an hour of long distance calling in the middle of a night (because of time difference) to find a hotel in the area for my son. It turned out to be Double Tree by Hilton, thank you Hilton. From now on I will try to avoid Holiday Inns in my travel. It is my policy to avoid hotels with stupid policies. You can cancel my IHG membership. If someone decides to start a class action law suite against IHG for discrimination of certain group of customers I will be glad to join it to make you guys bleed money and think twice before creating stupid medeival policies. Farewell IHG, I hope never see you again.