Hyatt House Charlotte/Rea Farms

3.0 star property

Photo gallery for Hyatt House Charlotte/Rea Farms

Lobby
Seasonal outdoor pool
Terrace/patio
Down duvets, pillow-top beds, desk, laptop workspace
Breakfast area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View map
9930 SANDY ROCK PLACE, Charlotte, NC, 28277
  • Place, Rea Farms
    ‪1 min walk‬
  • Place, Waverly
    ‪8 min walk‬
  • Place, Promenade on Providence
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Studio Suite, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa Bed)

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

When you stay at Hyatt House Charlotte/Rea Farms in Charlotte, you'll be in a shopping district, just steps from Rea Farms and 9 minutes by foot from Waverly. .This hotel is 1.5 mi (2.4 km) from Promenade on Providence and 7 mi (11.2 km) from Sportsplex at Matthews.

What's nearby

  • Rea Farms - 1 min walk - 0.0 km
  • Waverly - 8 min walk - 0.7 km
  • Promenade on Providence - 2 min drive - 2.3 km
  • Quail Hollow Club - 16 min drive - 20.5 km
  • SouthPark Mall - 18 min drive - 16.7 km

Getting around

  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 26 min drive

Restaurants

  • ‪Harris Teeter Craft Beer & Wine Bar - ‬3 min walk
  • ‪Little Mama’s Italian - ‬3 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Hyatt House Charlotte/Rea Farms

Mediterranean hotel with a fitness center and a 24-hour business center
Hyatt House Charlotte/Rea Farms offers 135 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. 42-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 135 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This Mediterranean hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 835 square feet (78 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Hyatt House Charlotte/Rea Farms has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 835 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from August 17 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charlotte rea Farms
Hyatt House Charlotte/Rea Farms Hotel
Hyatt House Charlotte/Rea Farms Charlotte
Hyatt House Charlotte/Rea Farms Hotel Charlotte

Hyatt House Charlotte/Rea Farms Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 570 out of 725 reviews
Rating 8 - Good. 90 out of 725 reviews
Rating 6 - Okay. 24 out of 725 reviews
Rating 4 - Poor. 20 out of 725 reviews
Rating 2 - Terrible. 21 out of 725 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Jun 2025

8/10 Good

Yenny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the place! The only thing did not like was that the poool was closed and they did not say anything. Everything else was good!
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Jaquan

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It works

Met our basic needs.
Stayed 3 nights in Jun 2025

6/10 Okay

Natoya

Travelled with pets
Disliked: Cleanliness
The staff wasn’t the friendliest. My room was not cleaned, sink had coffee stains, toilet seat was dirty, there was trash behind the bed & the towels were dirty as well. Also the parking is extremely limited & the spaces are too close together. Lastly for a pet friendly hotel you’d think you would be able to enter the hotel from the sides with your key, that’s not the case.
Stayed 1 night in Jun 2025

10/10 Excellent

Henri

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing check in

Well to start off they say first impression is usually the lasting one and in this case it was definitely not a good one. After driving for hours I checked into this hotel late at around 12am if I am not mistaken and my check-in left a bad taste in my mouth to say the least. I was greeted by the loud profanity laced content that the she was listening to which I am glad my young daughters were not with me at the time. Furthermore, I was willing to overlook all the face piercings that she had which I am not used to seeing when I check in to this type of hotel. Also, the way she was dressed looked like she had just came off of the street and I believe her name was Carmelo or Carmela if I am pronouncing it correctly. Had she not have been behind the desk I would have never believed she worked there. My experience every other time a Hyatt was always welcoming and pleasant but this wasn’t one of those times. This was not a front desk person that carried herself professionally. Now, I am never the one to judge anyone but this is not what I expected so hopefully management will speak to this young lady so this doesn’t happen again. Other than that the day shift person was very appropriately dressed and looked very professional the next morning and I believe her name was Carmen hopefully I said it right. Also, the hotel was nice and the rest of my experience was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Terah

Stayed 1 night in Jun 2025

2/10 Terrible

Edtrina

Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

MARVIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were extremely comfortable. Didn't care for smell of first room but extra 17 dollars the next room was awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Ervin

Stayed 1 night in Jun 2025

6/10 Okay

Lucy

Stayed 4 nights in Feb 2025

10/10 Excellent

Jean

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Very good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Was quiet and kept it very clean!
Stayed 8 nights in Jun 2025

10/10 Excellent

Sean, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Hyatt House Rea Farms. The staff is great, very clean hotel, wonderful breakfast and convenient location. The rooms are large and well equipped.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jerry

The facility needs evening trash collection.All the receptacles were overflowing with trash. Causing a unsightly condition. Not a good look.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rositza

Stayed 1 night in Jun 2025

10/10 Excellent

Sean, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff is friendly and the location is perfect.
Stayed 1 night in May 2025

8/10 Good

Kori

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The staff were extremely helpful and empathetic when there was an issue with garbage in our room. They happily moved us to another room immediately, which we were super grateful for. The hotel is in a great area in which we felt perfectly safe walking around my dog late at night. The entire area is very well lit and the property backs up to a large apartment complex so there are usually lots of people around. We really enjoyed walking around the shops and restaurants and large park next to the hotel. we met a lot of people who are all super friendly. There are lots of cleanup stations for dogs, too. The breakfast options were somewhat limited for vegetarians. They changed every day, but we appreciated having fresh fruit, yogurt, and especially the spicy potatoes, those were really delicious! It was also great having coffee and hot water for tea available 24/7. The only real issues we had with our room once we switched was the shower taking about 10 minutes to get fully hot the first time we used it - it must’ve been a room that doesn’t get used frequently - and the floor being dirty. We found a lot of hair and contact lenses on the living room floor. I’m really glad we found the contacts before my dog ate them. Otherwise, the rooms were spacious, and generally very quiet, we didn’t hear a lot of noise from the hallways or adjacent rooms. The beds were super comfy. Thanks to the staff for taking care of us when problems arose!
Stayed 2 nights in Apr 2025

8/10 Good

Kristen

Stayed 2 nights in May 2025