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Canopy by Hilton Charlotte Southpark

4.0 star property

Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
55-inch LCD TV with satellite channels, TV
Lobby
1 bedroom, premium bedding, down duvets, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪11 min walk‬
  • SouthPark Mall
    ‪12 min walk‬
  • Quail Hollow Club
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

With a stay at Canopy by Hilton Charlotte Southpark in Charlotte (SouthPark), you'll be a 2-minute drive from SouthPark Mall and 10 minutes from Billy Graham Library. .This hotel is 6.1 mi (9.9 km) from Charlotte Convention Center and 6.2 mi (10.1 km) from Bank of America Stadium.

What's nearby

  • Park Road Park - 11 min walk - 0.9 km
  • SouthPark Mall - 12 min walk - 1.0 km
  • Quail Hollow Club - 6 min drive - 4.9 km
  • Charlotte Convention Center - 12 min drive - 10.4 km
  • Bank of America Stadium - 12 min drive - 10.4 km

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Arthur's At Belk - ‬11 min walk
  • ‪The Original Pancake House - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Make yourself at home in one of the 150 guestrooms featuring espresso makers and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 913 reviews
Rating 8 - Good. 141 out of 913 reviews
Rating 6 - Okay. 56 out of 913 reviews
Rating 4 - Poor. 31 out of 913 reviews
Rating 2 - Terrible. 36 out of 913 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go-To Hotel

This is one of my favorite hotels in Charlotte. Always comfortable, always clean.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and professional
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Stayed 2 nights in May 2025

2/10 Terrible

Sherrell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not stay.

I did not stay here. Booked and was contacted advising that the stay was not valid and they had no availability. I have tet ti receive my refund.
Stayed 1 night in May 2025

10/10 Excellent

joanna

Stayed 1 night in Apr 2025

10/10 Excellent

Aajhane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice get away
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

April

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed here for a staycation/date night-we live in Charlotte. If we had been staying for something other than that or with our kids, I would have asked for a new room. The carpet was filthy, the chaise in the room had a giant stain on it and we had to ask for new sheets because there were stains all over them. I should mention there was a guest asking for a new room because his was dirty when we asked for the sheets from the front desk. The light switches in our room did not work properly. We had gone to dinner and brought drinks and some dessert but the fridge was in a drawer and it was not working so we just skipped using it. For one quick night, it was fine-the rooms are in rough shape for being a newer hotel in Southpark. The common areas in the lobby looked nice enough but we didn’t get up close and we did not try any of the dining options. They have some goofy water bottle for spring water in your room that looks cute but doesn’t fit under the water dispenser where you are supposed to fill it. We could also hear every door close, people showering, the ice machine outside our door. The hotel could be cute but they need a major overhaul of the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

From check in to check out the hotel was great. Rita at front desk helpful. Room was so clean and comfortable. Location was perfect for our needs. The hotel was really nice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Coya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was decorated nicely, it was clean, and quiet!
Stayed 1 night in Apr 2025

4/10 Poor

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no water in the rooms ,, that is basic
Stayed 1 night in Apr 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful calming and relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasure staying here

Very nice, neat, fresh food, great room layout.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room comfortable bed!!! Limited covered parking but plenty of outside space
Stayed 2 nights in Apr 2025

10/10 Excellent

DeAyasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Hanna

Stayed 1 night in Mar 2025

10/10 Excellent

Myasia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary Ashley Milano

Business traveller
Liked: Amenities
Nicely furnished room. Parking is tight. overall stay recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a great experience.
Stayed 1 night in Apr 2025