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Aloft Charlotte City Center

3.0 star property

Photo gallery for Aloft Charlotte City Center

Property amenity
Bar (on property)
Lounge
Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View map
210 E Trade Street, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

With a stay at Aloft Charlotte City Center, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. .This hotel is 0.2 mi (0.3 km) from Bank of America Corporate Center and 0.4 mi (0.7 km) from Bechtler Museum of Modern Art.

What's nearby

  • Queen City Quarter - 1 min walk - 0.1 km
  • Spectrum Center - 2 min walk - 0.2 km
  • Charlotte Convention Center - 7 min walk - 0.7 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Caribou Coffee - ‬2 min walk
  • ‪RedEye Diner - ‬1 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬1 min walk
  • ‪Sea Grill - ‬1 min walk

About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Charlotte? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2025

6/10 Okay

Rashone

Ok good vibes. Small room great location
Stayed 2 nights in Sep 2025

8/10 Good

Nycorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire stay was fantastic. Staff was friendly and helpful. My room was super clean, modern and comfortable room.
Stayed 1 night in Sep 2025

10/10 Excellent

Spyros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Mitchell, Chapel Hill

Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Simple rooms. Once you figure out how to get in/out, it's a very convenient place to stay if you plan to walk around uptown
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service

Thin walls

Location was great and the rooms were okay. But the walls were very thin. We were woken up by our next door neighbor past midnight. We heard their conversation and laughter. Fortunately, the room does come with ear plugs, I highly recommend using them if you’re trying to sleep.
Stayed 1 night in Sep 2025

6/10 Okay

Arnold

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Doing my visit the hotel look very dated including a room you can hear it through the walls as if it was paper. And even the showers look like something out of a retro hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central downtown accessible to lots
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Koryn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was dog friendly, but I wish there was more green space around the property... I also walked past the entrance a lot but the stay was pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Mary, The Woodlands

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!! Parking sucks.
Stayed 1 night in Aug 2025

6/10 Okay

Iyona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor that I stayed on was very hot in the hall, the elevator sounds like it needs to be fixed, paid for the city view and it was facing the epicenter undergoing construction the view looks way better at night but service was very good nice staff smooth and easy check in and out
Stayed 1 night in Aug 2025

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel and we really liked it. Staff very nice, room big and comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
There were minor issues with my room, which happens in property ownership. However the staff were extremely quick at resolving my concerns with a positive attitude and the remaining time was very pleasant. Great people
Stayed 4 nights in Aug 2025

10/10 Excellent

Kai

Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Winifred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and decor,engaging staff!!!
Stayed 1 night in Aug 2025