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Aparthotel

The Onyx Apartment Hotel by NEWMARK

4.0 star property

Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Deluxe Studio, 1 King Bed, Mountain View
Lobby lounge
Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Living area
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi

Explore the area

View map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Place, Cape Town International Convention Centre
    ‪2 min walk‬
  • Place, Long Street
    ‪5 min walk‬
  • Place, Bree Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Mountain View

Deluxe Studio, 1 King Bed, Mountain View

Deluxe Studio, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Bathroom

Studio, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View | Private kitchenette

Deluxe Apartment, 1 Bedroom, Mountain View

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area

Apartment, 2 Bedrooms, City View

  • 7 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • 7 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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includes taxes & fees
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About the area

Cape Town

With a stay at The Onyx Apartment Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be a 3-minute walk from Cape Town International Convention Centre and 6 minutes by foot from Long Street. .This aparthotel is 1.7 mi (2.8 km) from Cape Town Stadium and 4.1 mi (6.5 km) from Table Mountain.
View more Aparthotels in Cape TownOpens in a new window

What's nearby

  • Cape Town International Convention Centre - 2 min walk - 0.2 km
  • Long Street - 5 min walk - 0.4 km
  • Bree Street - 6 min walk - 0.6 km
  • Greenmarket Square - 9 min walk - 0.8 km
  • Castle of Good Hope - 12 min walk - 1.1 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Col'Cacchio - ‬8 min walk
  • ‪Starbucks Foreshore Cape Town - ‬8 min walk
  • ‪Westin Executive Club Lounge - ‬5 min walk
  • ‪Thirty7 - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, 6-minute walk to Long Street
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 112 air-conditioned rooms featuring kitchens with refrigerators and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 18 kilometers.
At The Onyx Apartment Hotel by NEWMARK, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Onyx Apartment Hotel by NEWMARK has a restaurant on site.

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 18 kilometres
  • Car recommended
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 258 per person
  • A bar/lounge
  • A restaurant

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Location highlights

  • Near the bay

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 112 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: ZAR 480 per person, per stay. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 258 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 400 out of 557 reviews
Rating 8 - Good. 113 out of 557 reviews
Rating 6 - Okay. 21 out of 557 reviews
Rating 4 - Poor. 11 out of 557 reviews
Rating 2 - Terrible. 12 out of 557 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

LaToya

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.
Stayed 2 nights in Sep 2025

8/10 Good

JW

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort

Great hotel

Lovely apartment and friendly, helpful staff 😊
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raveen

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Devi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Very nice

All staff were nice and helpful. Clean property well situated. Food was great
Stayed 1 night in Jul 2025

8/10 Good

Tobias

Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 5 nights in May 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff, snacks and wine provided
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you should expect from an apartment hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kwame

Travelled with partner
Liked: Amenities
Room and view
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.
Stayed 5 nights in Jun 2025

8/10 Good

Robert-John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent service, have stayed in this property twice now.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaazia

Business traveller
Liked: Cleanliness, room comfort
hotel was very central staff very friendly rooms very comfortable no complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Shaazia

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ferenc Bence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with friendly and helpful staff, good value at around 100 dollars per night. Central and felt safe (considering Cape Town / South African standards). The breakfast included was great.
Stayed 1 night in May 2025

10/10 Excellent

Wendy, Wilen b. Wollerau

Liked: Cleanliness, amenities, property conditions & facilities
The room was cool designed but still comfy and everything was very clean. The staff was wonderful, very friendly and helpful. I will definitively come again.
Stayed 4 nights in Mar 2025