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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5.0 star property

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Premium bedding, down duvets, free minibar, in-room safe
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

  • Ocean view
  • 253 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 205 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

  • Ocean view
  • 308 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 430 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area

Three Bedroom Loft

  • Ocean view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.2 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 2 Queen Beds

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Upgrade Garza Blanca All Inclusive

Upgrade Garza Blanca All Inclusive

Upgrade Garza Blanca All Inclusive

  • Garden view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 13.8 mi (22.3 km) from La Isla Shopping Mall.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 1.8 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Deli - ‬6 min walk
  • ‪The Rooftop - ‬2 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪Gourmet Hall - ‬2 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Luxury property on the beach, with 5 outdoor pools
Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1070 out of 1604 reviews
Rating 8 - Good. 290 out of 1604 reviews
Rating 6 - Okay. 127 out of 1604 reviews
Rating 4 - Poor. 53 out of 1604 reviews
Rating 2 - Terrible. 64 out of 1604 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gina

Stayed 4 nights in Nov 2025

2/10 Terrible

Sanju

Travelled with family
Disliked: Property conditions & facilities
My room shower was not working two days , even after i compliant they only fixed after two days
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome!! Best stay I ever had in Mexico!!
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The space is really nice and the pools are great! Most of the waiters are very kind and enthusiastic. The problem we had was with the service. Our living room shower wouldn't turn off and only poured out extremely hot water. Maintenance was in our suite until 1 am. The shower wasn't fixed so we had to sleep with the running shower making noise and making the suite damp. Maintenance showed up again at 8 am and there was a pool of water in our living room starting to go to the bedrooms. When we went to the front desk to ask for a refund for that one night, the employee simply said no. When we asked if there was anything else they could do for us, she kept offering for us to change rooms. We kept saying that the room was cleaned and fixed at this point so there was no need. She kept offering it as if it was a benefit (it would be the same type of room, not an upgrade). Throughout this interaction, she was smirking and going back and forth to a supervisor in the back that never came out to talk to us themself. Finally, we were given a $100 credit to our room. Given that we were a suite of 5 people, we felt a little disappointed. Some minor inconveniences were waiters being pushy about tips, our drinks not being restocked daily, and housekeeping ignoring some requests.
Stayed 5 nights in Nov 2025

6/10 Okay

Franjo

Room AC leak in kitchen all ceramic floor is wet my wife has replaced both hips it’s too dangerous for her. My clothes washed wet. Maintenance guys fixed leak but they don’t give me any different room. Never more come back.
Stayed 8 nights in Oct 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice room. Don't like constant requests for tips.
Stayed 5 nights in Nov 2025

10/10 Excellent

Eugene Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful kid friendly resort!
Stayed 7 nights in Jul 2025

10/10 Excellent

Alonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurants had very good food and the bar included premium liquor as well
Stayed 3 nights in Oct 2025

8/10 Good

Yeongju

Stayed 4 nights in Nov 2025

10/10 Excellent

LaToya

Liked: Cleanliness, amenities, property conditions & facilities
the room was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Tonetta, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, only thing I didn’t like was some options on the menu wasn’t included so I didn’t really feel it was all inclusive.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mariya

Stayed 3 nights in Oct 2025

2/10 Terrible

Natalia

Stayed 4 nights in Oct 2025

10/10 Excellent

Carmen

Stayed 4 nights in Oct 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing start to finish ! Pavel and Yosel were top tier as well! This is my new go to resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Aug 2025

10/10 Excellent

Johnathan Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its a dream vacation. Everything about it was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family centered hotel. The food was great! Buffet was great! Staff were friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept. Staff was friendly. Food was amazing at all of the restaurants. Davino was our favorite. Eduardo was a great server during breakfast and Wilem provided great service at the pool.
Stayed 5 nights in Oct 2025

10/10 Excellent

SILVIA

Stayed 6 nights in Oct 2025

10/10 Excellent

JIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property, the staff were wonderful. The room is spacious and cleaned on the daily! The pool area was divided up nicely and the restaurants meals were top tier! Room service was restaurant quality every time (minus the fast food and pizza). The only complaint is the internet was not up to par, but other than that everything was amazing! Going back again soon!
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 7 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this resort was nothing short of amazing! From the moment we arrived, the staff was incredibly warm, welcoming, and genuinely hospitable. They went above and beyond to make sure every detail of our visit was perfect — from arranging special touches in our room to helping us plan activities during our stay. The food was absolutely exceptional — every meal was fresh, beautifully presented, and bursting with flavor. Whether it was breakfast by the pool or dinner at their signature restaurant, the dining experience truly exceeded our expectations. The resort itself is stunning — beautifully maintained grounds, spotless rooms, and breathtaking views that make it impossible not to relax. The amenities were top-notch as well: the spa was tranquil and luxurious, the pool area was serene, and there were plenty of fun activities for all ages. What really stood out, though, was the genuine care and attention from the entire team. They didn’t just provide great service — they made us feel like family. We left feeling refreshed, pampered, and already planning our return. Highly recommend this resort to anyone looking for a perfect blend of comfort, luxury, and heartfelt hospitality.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff were all excellent. The food was delicious and the beach was clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an abundant amount of staff who were all very helpful and attentive. The elevators were always available and fast, area was clean, client and safe.
Stayed 5 nights in Oct 2025