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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

5.0 star property

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Premium bedding, down duvets, free minibar, in-room safe
Exterior
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front | Dining room

Two Bedroom Ocean Front

  • Ocean view
  • 253 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft | View from room

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 205 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse | Terrace/patio

Two Bedroom Penthouse

  • Ocean view
  • 308 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 430 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | Living area

Three Bedroom Loft

  • Ocean view
  • 325 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.2 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed

Deluxe 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View 1 King Bed

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 2 Queen Beds

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean View 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Punta Sam

When you stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa in Punta Sam, you'll be on the beach, within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This all-inclusive property is 5.3 mi (8.5 km) from North Beach and 13.8 mi (22.3 km) from La Isla Shopping Mall.

What's nearby

  • Punta Sam Beach - 13 min walk - 1.1 km
  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 1.8 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Deli - ‬6 min walk
  • ‪The Rooftop - ‬2 min walk
  • ‪caprichos villa del palmar - ‬9 min walk
  • ‪Gourmet Hall - ‬2 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa offers 415 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 415 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at La Casona STK, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprichos
  • Davino Restaurant
  • La Casona STK
  • Legend
  • Zama Restaurant

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1065 out of 1580 reviews
Rating 8 - Good. 294 out of 1580 reviews
Rating 6 - Okay. 120 out of 1580 reviews
Rating 4 - Poor. 43 out of 1580 reviews
Rating 2 - Terrible. 58 out of 1580 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca, Beverly Hills

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a WOW! The entire resort is amazing from the beautiful room (fully stocked with drinks, beer, water and snacks everyday and they did a second cleaning, closed the drapes, and left a little treat every night) to the pool and beach area. The staff was always SO friendly, helpful, and quick with anything needed. So many pools and jacuzzi. The beach bar with the swings was our favorite and we had pizza every day for lunch (so yummy). We were always able to get chairs on the beach. We also enjoyed the obstacle course and kayaks. Unfortunately the water wasn't clear enough to snorkel on sight but it was warm! We did snorkel with an excursion we booked from the beach- HIGHLY recommend! THe shopping and carousel was a fun treat. We did go the magic show- the entire family enjoyed it!!! Only one complaint. We had a party of 8. When we checked in we were told there were NO reservations available for the entire week. This was pretty upsetting. We travel a lot and have never had to make dinner reservations in advance. We did end eatting at the sports bar most nights- no resrevation needed and we all loved the sushi! We did break away from our group and got to try the steak restaurant and mexican for lunch one of the days. Such a fabulous resort and amazing vacation!! Ps. weather was AMAZING (just a little windy) and NO bugs!! Oh and the hammock on the patio was the icing on the cake!
Stayed 7 nights in Dec 2025

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the food was good. They had lots of options ask them to make your drinks strong or you wont feel anything. Only thing is the transportation that they provided it was 100 USD for a round trip to and from the air port they showed up late to the air port by like 20-30 minutes and they showed up late to pick us up from the hotel by 44 minutes. I think you would be better off using uber it was about 20 dollars USD to get to the airport from the resort wlwhike using uber
Drinks from the Italian restaurant they were good
Stayed 6 nights in Dec 2025

8/10 Good

Eeshita

Stayed 5 nights in Dec 2025

10/10 Excellent

Nihad

Spectacular food
Stayed 6 nights in Dec 2025

6/10 Okay

won pyo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for five days and had a wonderful time overall. All of the staff were extremely kind, friendly, and professional. However, unlike other resorts we have stayed at, there were a large number of mosquitoes. I was bitten so many times that it was difficult to sleep through the night, which was quite disappointing. Additionally, the water had an unpleasant odor, to the point where I felt uncomfortable and even hesitant to take a shower. For this reason, I would not recommend this place to guests who are sensitive to mosquito bites, have allergies or concerns related to them, or are sensitive to strong odors in water.
Stayed 4 nights in Dec 2025

10/10 Excellent

Natalya

Liked: Cleanliness
Stayed 9 nights in Dec 2025

8/10 Good

Sameer

Liked: Cleanliness
The hotel was clean and maintained, though some areas felt dated. Check-in took significantly longer than expected, and the upsell interaction for partner property coupons created confusion and led to an unplanned delay. This resulted in us missing lunch, and the process consumed 3–4 hours that could have been spent settling in on day after travel. Food quality across restaurants was good, with the Italian restaurant standing out. Drinks were overly sweet for our preference, but overall dining experience was a 7/10. Rooms were well kept and the staff was courteous throughout the stay. The resort works well for families with children due to activities and convenience. While it may not be my first pick for a future visit, it remains a reasonable option when traveling with kids.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kessie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and rooms were very clean!
Stayed 6 nights in Dec 2025

10/10 Excellent

JESSICA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and awesome professional staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Vamshi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge one bedroom perfect for family with kids. Kids enjoyed the activity club and the access to beach was very easy just the right size for accessing pools and the beach without hiking . The food and service was surprisingly very good.
Stayed 5 nights in Dec 2025

2/10 Terrible

HEA JUNG

Travelled with family
Liked: Cleanliness
There is absolutely no mosquito control. It's incredibly bad. My family, my friends' families, and even all the other tourists we met there were all scratching themselves all over. I got bitten more than 30 times, and one of my friends got bitten more than 60 times. The staff were friendly and the food was good, but this is a problem that makes you want to give up on everything else.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alex

Stayed 5 nights in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing friendly staff, tasty food, clean rooms!
Stayed 7 nights in Dec 2025

10/10 Excellent

Joesph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfection
Stayed 5 nights in Dec 2025

10/10 Excellent

Chida

Stayed 5 nights in Dec 2025

10/10 Excellent

Katelyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great. All inclusive package. Traveled with kids ages 8 and 6. Food was good, options for all ages. Dinner spots were good - must make reservations prior. Resort and beach were amazing. Room was fully stocked at all times. * excursions were great. Book separate to avoid 90 min tour * 10/10 would recommend. 😉
Stayed 7 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2025

6/10 Okay

Shareel

Travelled with group
Disliked: Amenities
Room was clean, bar was good. Just was missing that resort feeling. The staff on ground wasn’t really interactive or welcoming compared to other resorts.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diane Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was stocked well. The staff were incredible. Our balcony had a beautiful view. The bed was super comfortable. The food was delicious.
Stayed 5 nights in Dec 2025

10/10 Excellent

Donna Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing with a beautiful view.
Stayed 5 nights in Dec 2025

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We absolotutely loved it!
Stayed 10 nights in Dec 2025

6/10 Okay

Christopher Don

Liked: Cleanliness, amenities, property conditions & facilities
After paying for an expensive short vacation,only got 3 days to enjoy,wasn’t a big fan on the time share strategy if have to participate in
Stayed 3 nights in Dec 2025

10/10 Excellent

Sukhwant

Stayed 7 nights in Dec 2025

10/10 Excellent

Shadi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 6 nights in Dec 2025

4/10 Poor

GAZAL

Stayed 4 nights in Dec 2025