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The Fives Oceanfront Riviera Maya - All Inclusive Optional

4.5 star property

Photo gallery for The Fives Oceanfront Riviera Maya - All Inclusive Optional

On the beach, white sand, beach cabanas, sun-loungers
Property video
Lobby sitting area
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪10 min walk‬
  • Place, Puerto Morelos Town Square
    ‪15 min walk‬
  • Place, Puerto Morelos Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Presidential Room, 3 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(30 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Bedrooms, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Partial Oceanview Residences

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Residences

1 bedroom, premium bedding, minibar, in-room safe

1 Bedroom Oceanview Residences

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Morelos

When you stay at The Fives Oceanfront Riviera Maya - All Inclusive Optional in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and 11 minutes by foot from Ojo de Agua Beach. .This beach resort is 0.7 mi (1.2 km) from Puerto Morelos Town Square and 8 mi (12.8 km) from Petempich Bay.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Ojo de Agua Beach - 10 min walk - 0.9 km
  • Puerto Morelos Town Square - 15 min walk - 1.3 km
  • Puerto Morelos Beach - 3 min drive - 2.8 km
  • Crococun Zoo - 6 min drive - 5.6 km
  • Petempich Bay - 15 min drive - 8.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ojo de Agua - ‬11 min walk
  • ‪Merkadito Del Mar - ‬15 min walk
  • ‪Local Coffee + Shop - ‬11 min walk
  • ‪Único Beach - ‬3 min walk
  • ‪Don Ernesto's - ‬11 min walk

About this property

The Fives Oceanfront Riviera Maya - All Inclusive Optional

Luxury resort on the beach, with 2 outdoor pools
The Fives Oceanfront Riviera Maya - All Inclusive Optional offers 93 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and Smart televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Al Mare, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
Al Mare - This beachfront theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
K iin Rooftop - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House - This restaurant specializes in Caribbean cuisine. Open daily.
Romarley Pool Bar - This bar is located by the pool. Open daily.
Manglar Lobby Bar - Onsite bar. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at The Fives Oceanfront Riviera Maya - All Inclusive Optional are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Al Mare
  • K iin Rooftop
  • Manglar Lobby Bar
  • Romarley Beach House
  • Romarley Pool Bar

Things to do

  • 2 outdoor pools
  • Beach club
  • Boat tours
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: USD 100
  • Christmas Day (December 25) Gala Dinner per child: USD 50 (from 6 to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

The Fives Oceanfront Riviera Maya - All Inclusive Optional Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 259 out of 415 reviews
Rating 8 - Good. 96 out of 415 reviews
Rating 6 - Okay. 28 out of 415 reviews
Rating 4 - Poor. 11 out of 415 reviews
Rating 2 - Terrible. 21 out of 415 reviews

Reviews

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort, don’t have no complains. & really nice rooms. Recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

2/10 Terrible

Vivien

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was rude and went out of their way to make a reservation change more difficult. Even to the extent of giving us a the worst room available.
Stayed 1 night in Jun 2025

6/10 Okay

Janett

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Priyadharshani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Super small but suited my needs. The beach was right there, no walking needed. There are a bunch of wellness activities throughout the week. I stayed Monday through Friday. Some activities were a stretch class, Mexican bead work, Spanish language class through food and culture, glass paintings, and bracelet making. Food was great, especially Ro Marley for breakfast and lunch. I recommend adding a fried egg to your chillaquiles. Banana pancakes and yogurt are great. Ceviche is amazing and maduros, healthy bowl. Basically ate everything.
Stayed 4 nights in May 2025

2/10 Terrible

Fabiola Rochell

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an all inclusive with excellent service, great food, and great drinks this is not the place for you. If you are looking for a hotel close to the beach and walking distance to some shops and restaurants where you can eat, this is the place for you. They have 3 restaurants with rotating schedules therefore most of the time they only have 2 open at a time. If you are a foodie and love all inclusive’s because you want to try a variety of food, this place is not the place for you. You need reservations for dinner and if it happens to be a busy night where you could not get a reservation, your only option will be a limited room service menu for a fee. Be prepared to wait long periods of time to get your drinks ordered, let alone your food. This place is extremely understaffed with chefs and waiters even though their restaurants are small. We did appreciate that the rooms were modern and clean. This hotel has so much potential!!
Stayed 4 nights in May 2025

10/10 Excellent

Cheuk In Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, absolutely would come back again
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amaizing! :)
Stayed 5 nights in Apr 2025

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

8/10 Good

Preeia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Todd Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Truly one of the nicest hotels. Great location and proximity to town, food and service were good not great!
Stayed 5 nights in Apr 2025

8/10 Good

Theodora

Liked: Cleanliness
N/A
Stayed 4 nights in Apr 2025

10/10 Excellent

Naomi, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay here the staff are so friendly and helpful, i got the cheapest room and it was massive. loved the adults only rooftop pool being right on the beach :)
Stayed 5 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Amenities, property conditions & facilities
relaxing and fun
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of The Fives Oceanfront from Northwest. Aerial Drone photo I took while there.
Stayed 8 nights in Apr 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives is a fantastic resort. The staff were all wonderful, and the resort itself was beautiful, quiet, and relaxing. Would highly recommend staying at The Fives!!
Stayed 3 nights in Apr 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice , the food at the restaurants were pretty good if you aren’t a picky eater . The drinks were great and the staff was so nice! Amazing view! Only downside the jacuzzi tub on the patios of the room didn’t get hot .
Stayed 3 nights in Apr 2025