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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, pool loungers
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
3 bars/lounges, poolside bar, beach bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Room service

Explore the area

View map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Junior Suite King with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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includes taxes & fees
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About the area

Isla Mujeres

Located in Isla Mujeres, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal. .This all-inclusive hotel is 4 mi (6.4 km) from North Beach and 10.8 mi (17.3 km) from Playa Mujeres Golf Club.

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Dolphin Discovery - 16 min walk - 1.4 km
  • Isla Mujeres Ferry Terminal - 6 min drive - 4.6 km
  • North Beach - 6 min drive - 4.9 km
  • Punta Sur - 6 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Icebar - ‬6 min walk
  • ‪Dolphin Discovery - ‬4 min drive
  • ‪Almare, A Luxury Collection Resort, Isla Mujeres - ‬15 min walk
  • ‪Buffet Restaurant - ‬11 min walk
  • ‪oscar's grills pizzas - ‬3 min drive

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and espresso makers. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or 3 hot tubs and enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

debbie

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
When it first opened, loved it, they changed the food menu. None of it was really good. But the staff was amazing. Don’t think I would ever go there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 4 nights in May 2025

10/10 Excellent

Nabila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They have the best service! The staff is so wonderful especially Julio and Hugo!
Stayed 3 nights in Jun 2025

6/10 Okay

Licinia

Disliked: Amenities
Very small - only one restaurant and no beach. The service was very good.
Stayed 5 nights in May 2025

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely beautiful inside and out, impeccably clean, manicured, and very friendly helpful staff. The food was excellent. Everything we had was fantastic. Downside: 1. Our room had the door kicked in at some point and it was screwed back together badly with no metal plates for the lock or door handle to go into. Rm 216 2. The bathrooms have no doors. Toilet area does, but there's no privacy whatsoever. Some people have kids or roomemates and have no place to change or shower with any privacy. 3. The beach front was disappointing. There is a weird built up burm and where that was smelled terrible. There was really no beach area to speak of. The hotel next to us did. 4. It's a long way from the town center. You have to taxi back and forth, $10 each way, or rent a $120 a day golf cart. Can't walk there at all. If I go back, I'd probably pick a place closer to town.
Stayed 4 nights in May 2025

10/10 Excellent

Jeaninne

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved Hotel Belo. The staff was amazing, super friendly and always went above and beyond! Food was always so fresh and the property was super clean. Every day they prepared the pool area and cleaned all the common areas. Even getting on ladders and cleaning high up in the hard to reach places. My husband ended up with a migraine one evening and we had to order room service. I ordered 2 chicken Caesar salads but forgot to order one without tomatoes. My husband hates tomatoes. Yet when room service delivered the order they remembered our request from recently eating at the restaurant downstairs and put the tomatoes on the side! I was so surprised. It's really the little things and they definitely pay attention to those details to ensure your stay is the best it can be. Rooftop pool was surprisingly dead and we suggested they add loungers. It didn't happen during our stay. I'm sure there is a reason behind that but it definitely would have more inviting and we would have spent much more time there if they had. They used to have round bed loungers in the pool, which would have been perfect, but sadly they were no longer there. We had an issue on our 5th night with a group of loud young girls who checked in next door and were up until 2:30am. The next morning we asked if we could possibly move rooms as we are not night owls. The front desk staff immediately took action and offered us another room with a beach view. Overall SUPER impressed with Hotel Belo!!
Stayed 7 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

The staff was very friendly and helpful. I definitely recommend getting a golf cart to explore. The food and drinks were good. There were a few of things that could have been better. - the elevators didn't work - there was no A/C in the restaurant - there was no water in their slot of the beach
Stayed 3 nights in May 2025

10/10 Excellent

Sandra, Wantagh

Stayed 6 nights in May 2025

10/10 Excellent

Aleisha, Muskogee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
LOVED this gorgeous property! The resort is very aesthetically pleasing. Rooms were spacious & beautiful with a lovely balcony. Two pools which were nearly empty other than us swimming the majority of the time. We enjoyed the restaurants offered. The beach isn’t the best on the island but it’s nice and the day beds and loungers are a nice option! Check in was a breeze and the service was great! We especially enjoyed Hugo & Arnulfo. They made our experience fun and enjoyable. The food is good and cooked to order. Room service is a great option as well. We were able to plan excursions right from the hotel. Can’t wait to return.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great! Roof top pool & bar FANTASTIC! Staff was attentive. Housekeeping didn’t replenish toiletries or coffee during our stay, but room was tidy & clean towels were provided. Pro tip: we normally rent a golf cart, but opted to use taxi to/from town square and it was SO cheap - much less than the expense of cart rental. The taxis run 24/7.
Pool side
Paradise
Stayed 3 nights in May 2025

10/10 Excellent

Steffany

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo was AMAZING!! The staff is fun and very friendly, food was great!! We will definitely be returning:)
Stayed 6 nights in Apr 2025

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Amenities
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Belo is a hidden gem. The staff, grounds and food were terrific! We will return!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel! Small boutique, all inclusive with amazing, clean rooms, even better service and a great location with easy access to any part of the island. I recommend getting a golf cart! You will not regret choosing this hotel!
Stayed 7 nights in Apr 2025

10/10 Excellent

Julia

Stayed 4 nights in May 2025

10/10 Excellent

Maggilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful. Food was heavenly.
Stayed 2 nights in May 2025

10/10 Excellent

Linda Ann

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great spot, we loved it!
Stayed 5 nights in Feb 2025

8/10 Good

Linda A.

Travelled with group
Liked: Cleanliness, staff & service
Small, but beautiful resort with a great staff! Drinks are great, but I wish they had a more varied dinner menu or a different dinner menu every other day!
Stayed 5 nights in May 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 6 nights in May 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was very clean, we were locked out of our room 5 different times and we couldn't get that resolved for 3 days until we went to the sales manager, I felt the room temperature was to cold and they would not adjust the temperature and we couldn't get washcloths for 2 days but other than that it was a very nice stay. No real beach at this resort we did travel to North beach which was amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Elizza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff were wonderful. We arrived early 3 hours before check in and they bent over backwards to accomodate us. Pool was so lovely and view of the ocean from there was perfect! Our room was spacious and cute. The hotel is small-ish and just what we were looking for! Service was incredible and food was good. We don't travel back to many destinations, but I would definitley visit again!! ** The only downside was the beach. It is my understanding that they are in the process of "building it up". So, they have these sand bags... Even with that being said, I would still give this 5 stars.
Stayed 4 nights in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Christopher Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nicest staff of all time. I would love to go back
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food was on point always. Anytime you wanted something you just had to ask and they made it happen.
Stayed 7 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and relaxing spot. Great staff, good food and drinks. Not too big nor crowded. Always able to get a good spot at the pool. Very clean. Would definitely return.
Stayed 5 nights in May 2025