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Fiesta Americana Condesa Cancun All Inclusive

4.5 star property

Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

9 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Front of property
4 bars/lounges, 3 poolside bars, swim-up bar
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪3 min walk‬
  • Place, Oasis Arena
    ‪6 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(129 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Lake view

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(38 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(51 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(114 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Lake view

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | View from room

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(63 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

View from room

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium Room, 1 King Bed (with Plunge Pool) | Garden view

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(24 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium Room, 2 Double Beds (with Plunge Pool) | Garden view

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Beach/ocean view

Family Suite

  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Master Suite

Beach/ocean view

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Lake view

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Serenity Ocean Front)

Beach/ocean view

Room, 2 Double Beds (Serenity Ocean Front)

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Serenity)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View (Serenity)

  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Serenity - Ocean Front)

Beach/ocean view

Suite (Serenity - Ocean Front)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within 2 minutes by car from Kukulcan Plaza Shopping Mall..This all-inclusive property is 2.2 mi (3.6 km) from La Isla Shopping Mall and 7.5 mi (12.1 km) from Teatro de Cancún.

What's nearby

  • Aquaworld - 3 min walk - 0.3 km
  • Oasis Arena - 6 min walk - 0.6 km
  • Maya Museum of Cancun - 13 min walk - 1.1 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 3 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Tatish Restaurant - ‬3 min walk
  • ‪La Placita - ‬5 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Coffee & You - ‬3 min walk
  • ‪Cevicheria Condesa - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a fitness center. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 3 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
The Market - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brasa by the Sea - This poolside brasserie specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
San Telmo $ - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2448 out of 3924 reviews
Rating 8 - Good. 840 out of 3924 reviews
Rating 6 - Okay. 353 out of 3924 reviews
Rating 4 - Poor. 145 out of 3924 reviews
Rating 2 - Terrible. 138 out of 3924 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Alexis

Stayed 2 nights in Dec 2025

10/10 Excellent

Anet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room with our own plunge was amazing! Convenient location of the room, staff were attentive, accommodating and friendly! Plenty options of food, perfect pools with pool bar and super close to the beach! Thank you!
Stayed 7 nights in Dec 2025

8/10 Good

Roderick Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

6/10 Okay

Arunava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Design flaw with the bathroom having transparent glass doors which seemed very odd. Inappropriate for families with children. Resort was unable to handle the volume of visitors during the Christmas vacation.
Stayed 3 nights in Dec 2025

2/10 Terrible

Melina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dirty. There are cockroaches. They had to move our room because I saw one the first night. Disgusting actually. The beds are damp. Floors are wet. The rooms smell horrible especially the beds. The service is TERRIBLE. We were there for five nights and not a single server walked up to us by the pools and I had to chase the guy down by the beach. I gave up and just got my own drinks. Service is TERRIBLE. The only person who will always ask you if you need something is the lady asking you if you need a massage ten times a day. The resort is awkward and it's hard to get from one end to the other. "Shows" are in the bar. Fidel is absolutely wonderful though. He's a young man who works at in the lobby bar. The bartenders in the evening are all wonderful. And honestly, the servers in the evening are great too. It's just the guys working outside. BAD. The food is decent for how bad the resort is. I don't know who is consistently giving this place good reviews. This was a last minute trip to a resort I wouldn't normally book. I was counting down the days to leave which is really sad. Didn't relax one day. Oh, and before I forget.. the ladies working in the cafe which is in the store ... omg stay away from those miserable women. The way they look at you and act when you ask if they can make you a coffee is bizarre. They give you attitude and they act like it's such an inconvenience. You're working the cafe? What do you think I'm going to ask you for? Horrible attitudes.
Stayed 5 nights in Dec 2025

8/10 Good

LEI

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

Christina Isabella

Stayed 5 nights in Dec 2025

10/10 Excellent

Sedina

Thanks
Stayed 3 nights in Nov 2025

10/10 Excellent

Huadong, chino hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable
Stayed 6 nights in Dec 2025

2/10 Terrible

McKenzi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, dirty room, never changed sheets even though asked multiple times
Stayed 5 nights in Dec 2025

10/10 Excellent

Paulina Barbosa

Stayed 4 nights in Dec 2025

10/10 Excellent

Demetra Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Amaong location amd beach area. Service is very good. Only thing I would say is staff thats cooking or making Pizza, burgers areas and buffet to understand or listen when asked to keep on fryer to cook longer as I prefer certain foods cooked properly and longer period even if they left it at the side for bit longer To rushed to give you undercooked food. My only negative about hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

CHI HONG

Stayed 7 nights in Dec 2025

10/10 Excellent

Dzmitry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything in this hotel!
Stayed 6 nights in Dec 2025

8/10 Good

Moria

Overall cleanliness was great! Food left some to be desired. Staff was friendly
Stayed 6 nights in Dec 2025

10/10 Excellent

Keunta

Stayed 2 nights in Dec 2025

6/10 Okay

Xi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2025

10/10 Excellent

Ixmucane

Stayed 2 nights in Dec 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always great. Everything is clean. Food is excellent.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 5 nights in Dec 2025

6/10 Okay

Marco

Stayed 4 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great, it’s huge with it’s upper and lower areas it never feels crowded, 5th time here, service is excellent they take care of all your needs will definitely be going back, shrimp tacos are the best.
Stayed 7 nights in Dec 2025

10/10 Excellent

Caroline Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is top notch - the service is incredible…. Literally no words can describe how well they treated my family!
Stayed 6 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandro

Stayed 5 nights in Dec 2025