Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Outdoor wedding area
Preferred Club Ocean Front Bridal Suite
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪3 min walk‬
  • Place, Ojo de Agua Beach
    ‪6 min drive‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Premium Deluxe Tropical View Double

8.8 out of 10
Excellent
(23 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Ocean View Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite Premium

  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Family Suite, Connecting Rooms (Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Premium Deluxe King

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Double

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(19 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 3 min drive - 2.5 km
  • Puerto Morelos Town Square - 4 min drive - 2.9 km
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 2.9 km
  • Crococun Zoo - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬3 min drive
  • ‪Bistro El Beso - ‬19 min walk
  • ‪Casa del Mar - ‬3 min drive
  • ‪Villa Marina - ‬3 min drive
  • ‪Route 66 - ‬3 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

All-inclusive property with 9 restaurants and 3 outdoor pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,342 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Reviews

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 811 out of 1394 reviews
Rating 8 - Good. 300 out of 1394 reviews
Rating 6 - Okay. 164 out of 1394 reviews
Rating 4 - Poor. 52 out of 1394 reviews
Rating 2 - Terrible. 67 out of 1394 reviews

Reviews

8/10 Good

Melissa May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful and the staff is always smiling and happy to help. They had continuous activities throughout the day and night which was great for my tween kids! The only negative thing I can say about this resort is the food. The buffet was small with not many options and little variety. We stayed 5 days and you could count on what would be there for breakfast/lunch/dinner. Little to no white meat offered, primarily fish and pork.
Stayed 5 nights in Aug 2025

4/10 Poor

Constance

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
I upgraded to preferred club level but it was a complete waste of money. This resort is not interested in going the extra mile for anything. I never even received my welcome bottle of alcohol, even after reminding them twice. I was never told any of the club level amenities I was entitled to, we were never sat in the preferred section for our meals….the list could go on and on. Our stay at Dreams Saphire last year puts this resort to shame. We will not return to this resort again!! They also accused me of stealing a bottle of wine on my last day there. I had to ask them if they had surveillance before they would even consider that they were wrong. They finally admitted they were wrong and took the charge off of my bill. Disgusting way of being treated.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went for our honeymoon and it was amazing! 10/10 will go again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the property was really beautiful. The staff were extremely nice and super friendly. The buffet was always a hit with our group. We also ate at Oceans by the pools, Seaside Grill and Bordeaux- a French cuisine.
Lobby of resort
Ratatouille from Bordeaux
Must do if you want a nice dinner at Bordeaux
Mahi mahi from Oceans Grill
Stayed 4 nights in Aug 2025

10/10 Excellent

Bhavna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing amazing!
Stayed 4 nights in Aug 2025

2/10 Terrible

Kimberlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba super sucio el cuarto las almohadas aun tenia olor a perfume de hombre habia sangre en una cortina la bañera tenia pelos. La comida estaba terrible ordene servicio al cuarto y entraron sin tocar la piscina que se supone que es de adultos estaba lleno de niños esta propiedad hace 5 años era increíble pero definitivamente no regresó
Stayed 4 nights in Aug 2025

8/10 Good

Melissa A

Travelled with family
Liked: Amenities
The property was okay! The staff was amazing! The food was subpar. The hours for breakfast and dinner were strange, maybe should be more flexible. The entertainment staff were amazing. uziel, Antonio were both very very helpful and super personalities. Jonathan and Lenrry were great and accommodating at our cabana. Always there for our needs and went the extra mile for our family.
Stayed 4 nights in Aug 2025

8/10 Good

Kala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent 6 days at this resort and had a great time. From check in to check out, it was seamless and convenient. Customer service is great. We loved the pool area. The only complaint that we have is the food, unfortunately. It's probably about a 4.5 out of 10. That would be the only con but its a big deal when you are staying for 6 days and paid for all-inclusive. Unfortunately, I probably would not return because of the food. :(
Stayed 6 nights in Aug 2025

2/10 Terrible

Raquel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for le petit chef experience and wasn’t able to do it nor they returned my money back Very disappointing!
Stayed 4 nights in Jul 2025

8/10 Good

Vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Service, service, service! Every body is always pleasant. The pools are all very nice. You don't have to walk so far like some other resorts we've stayed at. Drinks selection was solid. Entertainment was very good each night. Cons- Food. This was my biggest disappointment of this resort. Buffet was ok and room service was pretty good. The hard sell when you check in to do a "free bfast presentation" at their sister property was a bit annoying as well. The guy wasted about 20 minutes of our time trying to convince us to go.
Stayed 5 nights in Aug 2025

10/10 Excellent

mariecar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Iris Janet

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, had a wonderful time with out a doubt everything was great
Stayed 6 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at Dreams Riviera in July. We loved everything about the resort other than the ocean (due to seaweed) which we know is no fault of theirs. The VIP area on beach was very nice with plenty of chairs and the staff was frequently taking your drink order. All of the specialty restaurants that we ate at were very good. The buffet was just ok. Room was very nice with great AC. Housekeeping was fabulous and kept mini bar stocked with water (bottles) when low. Loved the coffee shop and VIP lounge. Excellent top shelf drinks and snacks throughout the day. The only show we saw was the Pop show. It was good but very warm inside the theater. We attempted to go to the “dance club” at Desire’s later in the evening, but when we walked in the volume of the music was so loud, you could not stay in there for more than a minute. Overall, we were very pleased with our stay at Dreams Riviera and would return in the future 😊
View from room 1418 balcony
Lobby
Chocolate martinis from lobby bar.
Appetizer from El Patio
Stayed 3 nights in Jul 2025

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Joshua

Stayed 8 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

6/10 Okay

Mamta Vipin, norwich

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff but room was outdated and had a constant sewer smell. We stayed beachfront and the smell from the seaweed was off putting. Food was ok , not much variety. Drinks were artificial tasting with artificial fruit flavor instead of real fruit. Buffets were not restocked in a timely manner. Staff were friendly but I wouldn’t place this resort at anything more than 3 stars.
Stayed 4 nights in Jul 2025

8/10 Good

Yamile Romero

Stayed 3 nights in Jul 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Jul 2025

10/10 Excellent

Areta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Wet floors
Stayed 3 nights in Jul 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Boutique type of resort. Very clean and calm.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Syreeta

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was better when I stayed 10 years ago. Changed a great deal. I will not visit again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Keila Anira

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All good was soooo good
Stayed 3 nights in Jul 2025