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Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Honeymoon Room
Waterslide

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 5

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.4 out of 10
Good
(25 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(104 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(313 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(120 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Room Standard with Sea View

  • 38 sq m
  • Sleeps 2

Family Room -5 guests- Standard with Garden View

  • 41 sq m
  • Sleeps 5

Family Room -7 guests- Standard

  • 76 sq m
  • Sleeps 7

View all photos for Family Room -5 guests- Superior with Sea View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room -5 guests- Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5

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About the area

Cancun

Located in Cancun (Zona Hotelera), Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 6 mi (9.7 km) from Cancun Convention Center.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.3 km
  • El Rey Ruins - 5 min walk - 0.4 km
  • Nichupté Lagoon - 6 min walk - 0.6 km
  • Delfines Beach - 6 min walk - 0.6 km
  • Maya Museum of Cancun - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Royal Solaris Cancun - ‬12 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk
  • ‪Restaurant Las Fuentes - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Roosters - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.80 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1197 out of 3474 reviews
Rating 8 - Good. 824 out of 3474 reviews
Rating 6 - Okay. 681 out of 3474 reviews
Rating 4 - Poor. 357 out of 3474 reviews
Rating 2 - Terrible. 415 out of 3474 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jodi

Stayed 5 nights in Dec 2025

6/10 Okay

Ralph Emil Gabriel

Ye
Stayed 4 nights in Dec 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, AMAZING staff, very family friendly, had the best time of my life there.
Stayed 7 nights in Dec 2025

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was the worst, first we are trying to do the check in and it was super poor service, they didn’t grabbed our luggage to take to our room, they told us this is your room they didn’t give us no directions or nothing to get to our room there was a total of 3 towers so here we are looking for our room super lost, a few of the elevators didn’t work, the room was not clean, they wouldn’t clean the room until like 3-4 pm, the stuff wasn’t friendly even after me give good tips, the worst is you have to make reservations for the restaurants and has to be done at 8:00am in order to get a better quality food so if you don’t do recervacion by then you won’t be able to eat at a restaurant, you would be stock at the buffet wish has the worst food no flavor to it.
Stayed 5 nights in Dec 2025

4/10 Poor

Cody

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Poorly maintained, they were painting the walls/fixing the rooms around me and my family, which caused the fumes to get inside the room. I had to argue with them how that was unsafe for my child and guest to have them switch my room
Stayed 4 nights in Dec 2025

10/10 Excellent

Krystle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay over all! Rooms were kept very clean, the whole resort was kept up and well cleaned, the food was amazing and we loved how the beach was also cleaned every morning. Amazing staff. Was difficult to get any restaurant reservations as they filled up within minutes of opening and wifi was hit and miss. Would have also been very lovely if there was some kind of nice coffee place for more than just regular coffee or a cappuccino from a vending machine, and available in the evenings as well. But we loved our stay and are hoping to bring our family back next year!
Stayed 10 nights in Dec 2025

10/10 Excellent

Jonathan Leonel Rodríguez

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Abhishek Kumar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food variety need to be improved also taste
Stayed 3 nights in Dec 2025

10/10 Excellent

Gregory Peder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

FRANCISCO SALVADOR

Cumple perfectamente con lo que pagas yo diría que un buen 7 de 10 lo mejor la playa y él área de niños lo peor el brazalete y la pizza
Stayed 5 nights in Dec 2025

10/10 Excellent

Vjola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyday clean room, staff and service members very friendly and respectful, very nice people, food delicious and fresh! Was a very nice vacation time!
Stayed 6 nights in Dec 2025

8/10 Good

Ben

Stayed 3 nights in Nov 2025

6/10 Okay

Vikas

Travelled with family
Poor service. Someone stole our towel and reception was trying to put blame on us. Zero empathy. Toilet was blocked, they promised to send someone at a specified time, help never arrived, had to inform them again.
Stayed 7 nights in Dec 2025

6/10 Okay

Ghaleb, Medford

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The spa massage, one of the staff open my locker when I was in the steam room, he helped himself with my money, after a relaxing massage that was not a relaxing experience. Security had me write a statement never got back to me. And I Was never refunded my he money was taken Pool tables, ping pong table and all entertaining table was in really bad condition, not for the price you pay, I have a better ping pong table and pool table at home than the ones they have. Ping pong balls were all broken or bad. They should do better.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and well organized. The beach view from our room was absolutely beautiful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel Gilroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back after a week in Paradise. My wife and I couldn’t have been more well-taken care of by everyone from checkin/out, waitstaff, to the housekeeping was top notch! We loved our housekeeping on the 7th floor of tower 2! Can’t wait to come back soon!
Stayed 7 nights in Dec 2025

2/10 Terrible

Jenny

Stayed 4 nights in Dec 2025

10/10 Excellent

Lukas

Stayed 3 nights in Dec 2025

10/10 Excellent

Ying

Travelled with family and small children
Liked: Cleanliness, amenities
We had a wonderful stay at this hotel. All the facilities are conveniently located within the property, making everything easy to access. It’s very child-friendly, with plenty of play areas and activities for kids. A perfect choice for families looking for comfort and convenience.
Stayed 7 nights in Nov 2025

2/10 Terrible

Edgar

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1. We showed up a little early (12 PM) and asked if they had early check in. The management told us that they did not have early check in, which is fair. They told us to come back at 3 PM, and when we did, they told us that our room was not ready yet and that we could come back in 20 minutes. I said that it was fine, and I went back at 3:30 PM. They told us that another guest had paid extra and taken the room that was assigned to us, and that we could come back in 20 minutes. I was annoyed, but it was our first day there, and I did not want to ruin our vacation. I said that I would not worry about it, and I went back at 4 PM, but it was still not ready. They ended up giving us our room at 4:30 2. In order to make reservations for supper, they provide you with a QR code that you can scan. I tried to do it, but it did not work. I tried it numerous times at different hours, and ultimately I went to the front desk, where they told me that I was not yet in the system, and that the person who does it does it overnight, so I would have to wait until the next day. They also told me that we may have dinner at the buffet. Only one of the restaurants provided acceptable cuisine, and it was only available at night for dinner. We tried four of the restaurants, and the seafood restaurant was the one we ate supper at on the last two evenings of our stay. The food at the buffet was terrible (it was bland and it was undercooked). There is more on my google review very disappointed
Stayed 4 nights in Nov 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The pools we nice and clean, our room was on the second floor and the beach view was ok. When checking in I asked to be placed on a higher floor and they said no rooms available I booked for 2 double beds and I ended up with a king size bed and a set of bunk beds. We were inconvenience by the room beds.
Stayed 3 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely polite ! Rooms were always clean! Food was delicious . Only complaint, walking around the pool area is very slippery, even with the signs on, it’s kind of dangerous
Stayed 5 nights in Dec 2025

4/10 Poor

Kamal Preet

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food is awful. Can’t book restaurants. Front desk staff is rude.
Stayed 4 nights in Nov 2025

6/10 Okay

Robert Kim michael

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was in very bad condition the door was broken and had an awful wind tunnel very noisy the shower was also broken barely had water spraying out of it and the tub had a massive crack / squishy spot so un able to bath. The mini fridge also was supposed to be re stocked daily but wasn't it was so hard just to get bottled water. There amenities were also lacking they only had two gold clubs for the entire resort..... Cancun was beautiful but this resort was very lacking in many areas sadly
Stayed 8 nights in Nov 2025

6/10 Okay

Xavier

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Better food options. More omelette cooks.
Stayed 4 nights in Nov 2025