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Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
Honeymoon Room
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Waterslide

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.4 out of 10
Good
(28 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(106 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(319 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(122 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

Located in Cancun (Zona Hotelera), Crown Paradise Club Cancun All Inclusive is within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 4.6 mi (7.4 km) from La Isla Shopping Mall and 12.5 mi (20.2 km) from Moon Palace Golf Club.

What's nearby

  • Iberostar Cancun Golf Course - 3 min walk - 0.3 km
  • El Rey Ruins - 5 min walk - 0.4 km
  • El Rey Ruins Trailhead - 5 min walk - 0.4 km
  • Delfines Beach - 6 min walk - 0.6 km
  • Nichupté Lagoon - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Ennea Beach Club - ‬8 min walk
  • ‪Bar Margarita - ‬4 min walk
  • ‪Riu Ventura Pool - ‬3 min walk
  • ‪Zai - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬11 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Roosters - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Onsite live performances

Other inclusions

Transportation to offsite activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.

Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2026 to May 30 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise

Cancun Crown Paradise All Inclusive

Cancun Paradise Club All Inclusive

Crown Paradise All Inclusive

Crown Paradise All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun

Crown Paradise Club Cancun All Inclusive

Paradise All Inclusive Cancun

Paradise Cancun All Inclusive

Crown Paradise Club

Crown Paradise Club Cancun All Inclusive Hotel

Crown Paradise Club All Inclusive Hotel

Crown Paradise Club All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1193 out of 3453 reviews
Rating 8 - Good. 806 out of 3453 reviews
Rating 6 - Okay. 683 out of 3453 reviews
Rating 4 - Poor. 352 out of 3453 reviews
Rating 2 - Terrible. 419 out of 3453 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emanii

Liked: Cleanliness, amenities, property conditions & facilities
8/10 rooms were little cold but other then that it was amazing !
Stayed 3 nights in Feb 2026

8/10 Good

Jason Robert

Stayed 7 nights in Jan 2026

8/10 Good

Tanner

Stayed 5 nights in Feb 2026

6/10 Okay

Danielle

Travelled with family and small children
Room was okay, staff didn’t seem to care to help out at all. We all got sick therefore left the do not disturb sign on our door which stopped water bottle restock, well I called down and asked they come to our room multiple times and it never happened. Pools are freezing (ocean is warmer) and a huge lack of chairs. Overall just okay.
Stayed 8 nights in Jan 2026

6/10 Okay

Anthony

Stayed 6 nights in Feb 2026

10/10 Excellent

Alvaro E Prado

Stayed 3 nights in Feb 2026

6/10 Okay

Rosa Elena

Stayed 3 nights in Jan 2026

4/10 Poor

Hitesh Tarachand

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Food quality was not good for all the days. Even the hash browns were dry and hard.
Stayed 5 nights in Jan 2026

8/10 Good

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. We had fresh flowers, fruit and champagne in the room which was an extra nice touch.
Stayed 3 nights in Jan 2026

6/10 Okay

Avery

Travelled with partner
Liked: Cleanliness
Staff was absolutely wonderful! Very kind and a nice clean place to stay. Unfortunately my wife and I got food poisoning twice from the food. And the hot water broke for 3 days.
Stayed 6 nights in Feb 2026

4/10 Poor

Alexander

Liked: Cleanliness
This hotel is obviously overcrowded. It is very difficult to find a place at the beach and pools. Personal looks tired and not friendly. The lines are everywhere. There are only two elevators in the main building, therefore you need to wait. My wife got a food poisoning I was trying to arrange a meeting with the hotel manager. She obviously ignored me.
Stayed 8 nights in Jan 2026

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean grounds. Beach was great
Stayed 7 nights in Jan 2026

8/10 Good

Terry

Stayed 13 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I feel that the whole trip was pretty mediocre. I was excited about the great deal, but sometimes you do get what you pay for. If you're looking for a cheap vacation away on a beach, you got it. Good take aways from this stay: the staff was great, everyone was friendly and fun! Shout out to Dr. Gabby, the massage therapists at the spa, and Carlos at aquaworld for saving our vacation after my partners back injury and both of our bouts of food poisoning. That being said, the food was a little sketchy; lots of little kid's hands all over everything at the buffet, quality of the food was iffy, but there was a nice selection of vegetarian and vegan options! The lines for the buffet in the morning were annoying, as well as trying to get a reservation at any of the restaurants. The pools are not heated, but when visiting in February, they're pretty chilly. Even the jacuzzis weren't very warm, and the hot water/water pressure in the room was kind of spotty. In gernal the whole place looks like it needs a good deep clean and a few repairs, but it was a good price. Would I book again here? Probably not.
Stayed 5 nights in Feb 2026

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff is amazing. Very friendly and helpful. The resort is old and it shows. However for the price, you get what you pay for.
Stayed 6 nights in Jan 2026

4/10 Poor

Kevin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Check in process is something from the dark ages. Count on an hour to get through that mess. 1 of the 3 elevators was shut down the week we were there. One of the operating ones had the grab rails missing with dangerous brackets only sticking out. Everyday was a struggle to find clean beach towels. Terrible exchange system. Kids pools were to cold to use with 70 degrees outside temps. Staff were pleasant enough but English not widely understood.
Stayed 7 nights in Jan 2026

8/10 Good

Doug

Liked: Cleanliness
Room kept clean, staff were all very friendly and great, the food could have been better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean , the view was amazing ! The bartender luis and server ruby at the main bar by where you check in were such nice people, they were very welcoming ,they remembered our names and our favorite drinks! We would stop by everyday to say hi to them they are very special people . Jesus who helped us with our luggage was awesome , he made sure we knew our way around and answered all our questions.
Stayed 5 nights in Jan 2026

10/10 Excellent

Seyedehtannaz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent experience overall. The atmosphere was great, with a nice buffet and very good restaurant food. The staff were amazing—always smiling, happy, and welcoming. The drinks were good, and Dr. Gabriella was very kind. The beach and pools were perfect. Everything was extremely clean: the rooms, sheets, lobby, toilets, showers—everywhere was spotless. There were a few downsides, though. On the first day, beach towels were very limited and we couldn’t find any all day, which was quite awkward. Toothbrushes and toothpaste were not provided, which was unexpected. Restaurant reservations were also inconvenient, as we had to wake up at 8 a.m. to book. The billiard tables were in poor condition and not level. The hotel programs and entertainment were averag and great for kids, but not ideal for adults looking for a more refined or relaxing experience. I would rate it as a 4 star experience but i think the hotel deserves to be in the top rated ones so i will rate it as 5 and hope they will fix the problems!
Stayed 7 nights in Jan 2026

8/10 Good

Keith

Travelled with family and small children
Liked: Cleanliness
The room was very nice. Staff were excellent. The process for booking the extra dinning was very cumbersome and confusing.
Stayed 7 nights in Jan 2026

6/10 Okay

Angela

Stayed 6 nights in Jan 2026

4/10 Poor

Evan

Travelled with family and small children
My family of five Al got terribly sick for 2 days and we don’t know for sure where from, we suspect it was the water, juices and ice since we all had them. We talked to many other families that experienced the same things so be careful what your ingesting !!
Stayed 6 nights in Jan 2026

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience !Definitely great time
Stayed 4 nights in Jan 2026

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Food was not very good. Staff was good. Room was good. Got sick upon arriving home.
Stayed 7 nights in Jan 2026

6/10 Okay

Lindsay

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
Check in and out times took way too long. And the food could be improved.
Stayed 7 nights in Jan 2026