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Adhara Hacienda Cancun

3.0 star property

Photo gallery for Adhara Hacienda Cancun

Arcade
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(47 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About the area

Cancun

With a stay at Adhara Hacienda Cancun, you'll be centrally located in Cancun, a short 7-minute walk from Mercado 23 and 10 minutes by foot from Benito Juarez Municipal Building. .This family-friendly hotel is 0.8 mi (1.3 km) from Las Palapas Park and 1.2 mi (1.9 km) from Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Plaza 28 - 4 min drive - 2.1 km
  • Plaza Las Americas - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪El Paisano Del 23 - ‬8 min walk
  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapeñitos - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Adhara Hacienda Cancun

Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and hair dryers. 16-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at El Alhena, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun

Radisson Hacienda

Radisson Hacienda Cancun

Radisson Hotel Cancun

Radisson Hotel Hacienda

Radisson Hotel Hacienda Cancun

Cancun Radisson Hacienda

Radisson Cancun

Adhara Hacienda Cancun Hotel

Adhara Hacienda Hotel

Adhara Hacienda Cancun

Adhara Hacienda

Adhara Hacienda Cancun Hotel

Adhara Hacienda Cancun Cancun

Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Moises

All good
Stayed 1 night in Feb 2026

8/10 Good

jaime

Stayed 2 nights in Feb 2026

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.
Stayed 4 nights in Feb 2026

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Stayed 9 nights in Jan 2026

8/10 Good

Nilakantan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026

8/10 Good

Damian

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026

10/10 Excellent

miguel eduardo

Stayed 1 night in Jan 2026

10/10 Excellent

Esperanza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025

10/10 Excellent

Sevil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.
Stayed 2 nights in Jan 2026

10/10 Excellent

Annah

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026

8/10 Good

Anita

Stayed 1 night in Jan 2026

10/10 Excellent

Jordi, Port Charlotte

Stayed 6 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

6/10 Okay

Tristin

Disliked: Amenities, property conditions & facilities
Pool was cold, beds were very uncomfortable and pillows were hard and tiny.
Stayed 1 night in Dec 2025

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

jesus maria

Liked: Cleanliness, staff & service, amenities
Más de 30 años que vengo a este hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

miguel eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities
todo perfecto, siempre escojo este hotel, 100% recomendable, la señora Mary en el comedor es excelente persona
Stayed 2 nights in Nov 2025

10/10 Excellent

Elias

Liked: Cleanliness, property conditions & facilities
Muy buena atención todo esta a la orden gracias excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Stevo

Stayed 9 nights in Nov 2025

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
Stayed 1 night in Nov 2025