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Grand Oasis Palm - All Inclusive

4.5 star property

Photo gallery for Grand Oasis Palm - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Property video
1 bedroom, minibar, in-room safe, blackout curtains
Restaurant
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Spa
  • Laundry

Explore the area

View map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪12 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

Shower, free toiletries, hair dryer, towels

Standard Limited View

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Grand Oasis Cancun - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.0 out of 5, 1,636 reviews
The price is AU$424
includes taxes & fees
21 Aug - 22 Aug
Grand Oasis Cancun - All Inclusive

About the area

Cancun

Located in Cancun (Zona Hotelera), Grand Oasis Palm - All Inclusive is within a 15-minute walk of Playa Tortugas and Langosta Beach. .This all-inclusive property is 5.1 mi (8.3 km) from La Isla Shopping Mall and 3.5 mi (5.7 km) from Cancun Convention Center.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 12 min walk - 1.1 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 12 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬9 min walk
  • ‪Carnitas Michoacán - ‬3 min walk
  • ‪Silk City - ‬11 min walk
  • ‪Los Chachalacos - ‬1 min walk
  • ‪Sirenas Raw Bar - ‬5 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury property on the beach, with outdoor pool
Grand Oasis Palm - All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 221 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Relax at the full-service spa, where you can enjoy body treatments and facials. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's many dining establishments, which include 7 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Grand Oasis Palm - All Inclusive has 7 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Soccer
Kids club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 325 out of 1005 reviews
Rating 8 - Good. 208 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 109 out of 1005 reviews
Rating 2 - Terrible. 187 out of 1005 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

nada

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not what was expected. The rating is more like a 2 star. The hotel rooms are very unacceptable and a dirty hotel. U can never reserve the restaurants and when trying to serve u never get confirmation. The rooms are nasty and nothing works in them.
Stayed 4 nights in May 2025

10/10 Excellent

Lujuana

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

6/10 Okay

gaurav

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

You get what you pay for

The whole place needs a revamp. It's fine for the price. Food is decent. Service is great. Beach is calm and enjoyable.
Stayed 5 nights in Apr 2025

8/10 Good

HAIYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
should not offer single-use items.
Stayed 3 nights in Apr 2025

10/10 Excellent

Camila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Execelent
Stayed 3 nights in Apr 2025

4/10 Poor

Carolina

Travelled with family
First of all I book for oasis palm and got sent to the other hotel. All most all the restaurants were closed. Only buffet was open. You couldn't even get a reservation for the other restaurants. We stayed there for 4 nights and not one night we were able to get a reservation for a restaurant. I would not recommend that hotel to anyone and we will not be coming back there
Stayed 4 nights in Apr 2025

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this all-inclusive resort! The beach was beautiful and relaxing, and there was always something fun to do. My kids and I had a blast- there were great activities during the day and a different show every night that kept us entertained. The staff was friendly, the food was tasty, and everything was well organized. A perfect family getaway
Stayed 6 nights in Mar 2025

6/10 Okay

Beshoui

Liked: Staff & service
We had to upgrade to The Sens Hotel to get better room and access to more restaurants for dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

klodjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach
Stayed 4 nights in Apr 2025

8/10 Good

analia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Ruben

Disliked: Staff & service
I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
Stayed 3 nights in Apr 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
All they focus on was the timeshare. We were not able to reserve for any restaurants and they did not even offer any drinks at the pool. Also, they did not have room service. I would not recommend to nobody, I've stayed at better hotels with cheaper prices.
Stayed 3 nights in Apr 2025

6/10 Okay

Boris

Travelled with group
Liked: Cleanliness, property conditions & facilities
Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Stayed 8 nights in Apr 2025

8/10 Good

Ahmed, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Betzy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hannah

Travelled with family
The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Stayed 7 nights in Mar 2025

4/10 Poor

Safawo, portland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

2/10 Terrible

Ramtin

Disliked: Cleanliness, staff & service, property conditions & facilities
worst do not go
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan Abraham

Stayed 3 nights in Mar 2025

8/10 Good

Dhafir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Stayed 4 nights in Mar 2025

2/10 Terrible

Joana, Oakland

Disliked: Cleanliness, staff & service, property conditions & facilities
He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,
Stayed 5 nights in Mar 2025

8/10 Good

Donna Kathyrn Crowley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pools, especially with our 5 year old twins. Lots of fun climbing areas and slides next to the one pool that we used most often. We also liked the playground on the beach and the proximity of the resort to some attractions, such as the Captain Hook pirate ships. Our one son loved the video games (even though half the buttons and controllers didn’t actually work properly). We (adults) really enjoyed the buffet but wish they had fries, pizza, and plain pasta available at the main buffet every night for our very fussy children. We could get these items at other restaurants throughout the day but they were closed in the evening. Our room was dated and had a musty smell. However, the a/c worked well and we had great water pressure in the shower. Long line-ups for drinks when on the beach (only one bartender) but drinks were flavourful and we thought they were generous with the alcohol. Very impressed with the Friday night show, “Mexico es Todo!” You can easily book day trips from the hotel, with pick-up and drop-off onsite. We would stay at this resort again with our young sons.
Stayed 7 nights in Mar 2025

6/10 Okay

Wesley, Canyon Country

Liked: Property conditions & facilities
Food could have been better
Stayed 4 nights in Mar 2025

10/10 Excellent

Marco

Stayed 3 nights in Mar 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025