6/10 Okay
Devan, Drumheller
Travelled with partner
5 Feb 2025
Liked: Cleanliness
Room was clean except very dirty grout in corners on tub. Being a hotel manager myself, I absolutely don’t understand why some hotels, like this one, only put ONE facecloth and ONE hand towel in the bathroom of a room that has 2 beds and could be sleeping 4 people. It drives me crazy. It’s an inconvenience to have to ask for a second set of washcloth and towels. The breakfast left a fair amount to be desired. Coffee had run out. There was no hot water to make oatmeal. The water in the hot water carafe was only ever so slightly warm. The waffle maker and batter cup were disgustingly messy. Bread had all been pre-portioned and wrapped in plastic wrap. I hope whoever did that was wearing gloves. I didn’t trust it. There was no breakfast attendant around to tend to all these things. And lastly, it’s been a week since checkout and I STILL DONT HAVE MY SECURITY DEPOSIT REFUNDED to my credit card. Unacceptable. Won’t stay here again.
Devan
Stayed 1 night in Jan 2025