8/10 Good
BETH
Travelled with family
18 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights with the all inclusive option as part of a deal they had going on. At check in the receptionist was very clear regarding what was and was not included with our option. The food and drink choices were good, food in the lighthouse dining room was better than the vista dining room. Avoid Vista if they are doing a buffet as the quality and choices were awful. Otherwise Vista is still a good option, just not as good as the Lighthouse. All staff we encountered were friendly and helpful. The rooms could definitely use a better cleaning from day to day. Housekeeping found an intimate item under the bed that was left by a previous guest and placed it on top of the dresser. The fact that the item was discovered on our second day was concerning enough, then when I wiped the top of the dresser the towel used was filthy. I don’t think those surfaces get cleaned regularly.
We did have an issue with a leaking toilet which was resolved immediately. We also had an issue with the safe that was never addressed.
Be aware that the hotel is in a busy part of town and is frequented by young spring breakers. Bring ear plugs or use a sound machine for sleeping. The location is very convenient to boating activities as it is located at the marina.
I would probably stay again if they have a deal going but I wouldn’t pay extra for the all inclusive option if not part of the deal. There are many good restaurants within walking distance.
BETH
Stayed 2 nights in Mar 2025