Book Bukit Temin hotels

We booked 5 nights as a "pay at the property" booking. However, the property tried to charge the full amount of the booking 10 days before our stay. Our credit card had been compromised so they were unable to do this. However, they threatened to cancel our booking if we did not pay with a new card in advance. I reached out to Expedia, who said they would tell the property to only charge one night. However, that clearly did not happen. Not only did they charge us for what they said was the full amount, but they made a mistake and sent another invoice a day later while we were traveling and unable to make the payment. The whole situation was anxiety provoking and not what "pay at property" means. The lodging buildings are old but have had some renovations on the inside. The garden view room we had was spacious and the outdoor terrace was a bonus. The pools are really nice, and we enjoyed our time at the Cascade pool, a lot. We were always able to find two loungers under an umbrella. The Pelangi Grill for breakfast was great. The views make any meal there, worth it. However, the dinner menu was not as good here as at the Asian Restaurant, which was much better (but didn't have as nice views). Staff were generally very friendly.

Nature and scenery is beautiful but property neeeds to be renewed

Very beautiful hotel, very spacious room. facilities are very good the location is very good too right next to the airport and access to all the hotshots in the area. Very helpful and friendly staff highly recommended

Rated as a five star

It exceeded my expectations!! This hotel is so beautiful and we enjoyed every single minute of it. The staff are so friendly and nice, we were definitely spoilt and pampered throughout our stay. They’ve also gone above and beyond for our honeymoon which we were so touched and made our experience so beautiful. The breakfast buffet was so delicious, I’ve been to many hotels but this is definitely number 1. The food at beach grill and horizon was so delicious too. We also enjoyed our massage at the spa and Que was very knowledgable and entertaining for the nature walk. Absolutely recommend this place, honestly no need to look elsewhere ! We will be coming back again soon :)

The buffet breakfast was very good, with a