See all properties
Save

Henann Crystal Sands Resort

5.0 star property

Photo gallery for Henann Crystal Sands Resort

Resort view
On the beach
Lobby
Deluxe Room
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • Place, D'Mall Boracay
    ‪3 min walk‬
  • Place, Station 2
    ‪3 min walk‬
  • Place, White Beach
    ‪5 min walk‬
  • Airport, Caticlan (MPH-Godofredo P. Ramos)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.2 out of 10
Very good
(45 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room

Premier Room

Premier Room

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

  • Sleeps 3

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 3

View all photos for Premier with Sea View

In-room safe, desk, laptop workspace, cots/infant beds

Premier with Sea View

  • Sleeps 2

View all photos for Premier Room With Direct Pool Access

Lobby

Premier Room With Direct Pool Access

  • Sleeps 3

Similar properties

Resort view
Henann Palm Beach Resort
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,006 reviews
The price is AU$180
includes taxes & fees
1 Mar - 2 Mar
Henann Palm Beach Resort

About the area

Boracay Island

When you stay at Henann Crystal Sands Resort in Boracay Island, you'll be on the beach, just steps from D'Mall Boracay and 3 minutes by foot from White Beach. .This luxury hotel is 0.1 mi (0.2 km) from Station 2 and 0.5 mi (0.8 km) from Station 1.

What's nearby

  • D'Mall Boracay - 3 min walk - 0.3 km
  • Station 2 - 3 min walk - 0.3 km
  • White Beach - 5 min walk - 0.5 km
  • Budget Mart - 5 min walk - 0.5 km
  • Station 1 - 8 min walk - 0.7 km

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Red Coconut Beach Hotel Restaurant - ‬1 min walk
  • ‪Red Coconut Beach Hotel - ‬1 min walk
  • ‪Sapphire Modern Coastal Cuisine - ‬2 min walk
  • ‪Palm Tree Restaurant - ‬1 min walk

About this property

Henann Crystal Sands Resort

Luxury hotel with 2 outdoor pools, steps from D'Mall Boracay
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PHP 350.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory gala dinner on February 16 is included in the total price displayed
A fee for a mandatory gala dinner on February 16 is included in the total price displayed
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 473 out of 698 reviews
Rating 8 - Good. 115 out of 698 reviews
Rating 6 - Okay. 60 out of 698 reviews
Rating 4 - Poor. 17 out of 698 reviews
Rating 2 - Terrible. 33 out of 698 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
The food in the restaurant is very good, i love the staff, they're nice and courteous, the room is comfortable and the ube colada is delicious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Amenities
Every thing was excellent and we were very impressed by all services and staff were excellent
Stayed 6 nights in Nov 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Eric at Sapphire and Dave at the beach chairs are awesome! Made our stay and experiences 5 stars!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles Francis Caranto Rodriguez and Alyssa Ashley Bondad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!
Stayed 3 nights in Nov 2025

4/10 Poor

Carina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

2/10 Terrible

Norman

Disliked: Cleanliness, staff & service, amenities
It's a force majeure so no public transport by air & sea but the hotel stick with their rubbish no refund policy .. No consideration at all ...
Stayed 2 nights in Nov 2025

10/10 Excellent

Loida, Chula Vista

Liked: Cleanliness
Great hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathalie Shane

Liked: Cleanliness, amenities, property conditions & facilities
I like their service, amenities, love the pool bar!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosha

Stayed 3 nights in Oct 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was poorly maintained — both rooms we stayed in had floors covered in dust the moment we walked in. Cleanliness was clearly neglected. The staff’s attitude was also disappointing; friendliness seemed selective, and we never once felt genuinely welcomed. It was hard to ignore the bias between us — a Filipino and Sri Lankan couple — compared to how other foreign guests were treated. The bathroom drainage was substandard for a so-called high-star resort. When we requested a room change due to ongoing construction noise, the front desk staff, Sandra, was unhelpful and insisted we pay extra. She even refused to let us speak to a manager until we demanded it, and only then did she suddenly “find” a solution — conveniently on our last night. Overall, the experience was far below expectations, and the management’s lack of professionalism was unacceptable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maribeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 😊
Stayed 3 nights in Oct 2025

8/10 Good

Ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around pretty awesome. The biggest draw back is the solicitation outside of the hotel towards the beach... Absolutely ridiculous. Just stay at the hennan Prime. Way better IMO
Stayed 1 night in Oct 2025

10/10 Excellent

Phillipa

Stayed 5 nights in Oct 2025

10/10 Excellent

Phillipa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to DMall and lots of restaurant options. The sky pool was amazing! Staff were friendly and helpful would highly recommend this hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect ...Thankyou...
Stayed 4 nights in Oct 2025

6/10 Okay

Christine

Liked: Staff & service
Picked this hotel for a 2 night stay in Boracay. The hotel grounds are nice and pools are nice but overall needs some upgrades. The rooms are outaded and shower grout was so dirty. There's also no water bottles in the rooms and they leave you an empty pitcher that you can fill out at a water dispenser, never seen that before. The hairdryer in the room is very old and you have to ask for an iron as each room does not include one. The area outside the hotel is dirty and there are vendors constantly harassing you to sell tours and trinkets. The whole strip in Boracay to be honest needs serious revamping. Such a shame to see so much trash everywhere. The food at the buffet is very ordinary and they have signs that say they will charge you if you leave leftovers which is very weird. The positive things are that the staff is amazing, very helpful and friendly, the beach is stunning and the grounds were kept very clean. One other negative comment is they charge half rate for late check-out when every decent hotel would do it complimentary. They also cut wifi access even though we were staying at the hotel until 5pm for pickup to airport. Definitely not a 4 star hotel but potential to improve a lot of things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
everything is great except our room’s AC was leaking water. They fix it but it was everyday, soaking the bed sheets. On our last night, the ceiling directly above our toilet bowl suddenly had gushing water coming out of it as well. They handle it every time and the staff were nice but it was a little bit inconvenient. I wish we were offered a different room from the first night.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kimberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping and restaurants nearby. Right on the beach.
Stayed 3 nights in Sep 2025

8/10 Good

Rintu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, right in front of the beach and walkable
Stayed 3 nights in Jul 2025

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Calik

Stayed 1 night in Sep 2025

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice resort!! The people are amazing and friendly! Had a good time! Walking distance from everything! Food was decent that’s why I give it a 4 stars instead of 5! EPIC is a 3 minute walk you must go there daily!! lol food is excellent!! Vibes after 12am is good! They party till 5am so have fun whoever reading this!
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard A

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star service !!!

Exemplary staff and service !!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool. Great central location. Friendly staff. Clean room
Stayed 4 nights in Sep 2025