When you stay at Henann Crystal Sands Resort in Boracay Island, you'll be on the beach, just steps from D'Mall Boracay and 3 minutes by foot from White Beach. .This luxury hotel is 0.1 mi (0.2 km) from Station 2 and 0.5 mi (0.8 km) from Station 1.
What's nearby
D'Mall Boracay - 3 min walk - 0.3 km
Station 2 - 3 min walk - 0.3 km
White Beach - 5 min walk - 0.5 km
Budget Mart - 5 min walk - 0.5 km
Station 1 - 8 min walk - 0.7 km
Restaurants
Starbucks - 3 min walk
Red Coconut Beach Hotel Restaurant - 1 min walk
Red Coconut Beach Hotel - 1 min walk
Sapphire Modern Coastal Cuisine - 2 min walk
EXIT Bar - 1 min walk
About this property
Henann Crystal Sands Resort
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.
This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Henann Crystal Sands Resort has a restaurant on site.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request
Food and drink
A poolside bar
A restaurant
A swim-up bar
Things to do
2 outdoor pools
Children's pool
Full-service spa
Gym
Shopping
Family friendly
2 outdoor pools
Children's pool
Cot (surcharge)
In-room refrigerator
Laundry facilities
Lifeguards on site
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Outdoors
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
In-room massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Low-height door lock
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
More
Banquet hall
Lifeguards
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Private bathroom
Slippers
Towels provided
Entertainment
50-inch LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PHP 350.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 2000 per accommodation, per night
New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: PHP 1900.00 per person (roundtrip)
Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: PHP 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory gala dinner on February 05 is included in the total price displayed
A fee for a mandatory gala dinner on February 05 is included in the total price displayed
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island
Henann Crystal Sands Resort Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 515 out of 754 reviews
10 - Excellent
515
Rating 8 - Good. 123 out of 754 reviews
8 - Good
123
Rating 6 - Okay. 63 out of 754 reviews
6 - Okay
63
Rating 4 - Poor. 18 out of 754 reviews
4 - Poor
18
Rating 2 - Terrible. 35 out of 754 reviews
2 - Terrible
35
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
James
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
Rooms clean and comfortable. Staff above and beyond in courtesy. Breakfast selections were fantastic and compliments to the chef for a great buffet.
We very much enjoyed our stay at this luxurious hotel & highly recommend staying here. I booked a room for my husband & I, and another for my elderly parents. Our check in was smooth & quick. The premier deluxe room with pool access that we were given was wonderful. It was spacious, had an extremely comfortable bed & luxurious amenities. Our stay included a daily buffet breakfast which we enjoyed. There was a varied selection of delicious local & American dishes on offer. The hotel staff, from the reception desk to the room attendants, restaurant servers & pool attendants were very friendly & helpful. Best of all was the fact that we could walk out to the beautiful white sand Boracay beach and see the sun set spectacularly every day of our stay at Henann!
Genevieve
Stayed 1 night in Feb 2026
4/10 Poor
CHRISTINE
9 Feb 2026
Disliked: Amenities
Staff not supportive. Couldn’t get a beach/pool towel because I couldn’t check in until 3pm and I arrived at 8am, so I figured they accommodate guess going to the beach during that time.
I was told there would be no assistance provided if the tropical stormed progressed to the point that flights are cancelled or extensively delayed and I would still have to check out at 12pm.
When I returned to the resort from the beach one evening the security person asked me my room number but didn’t ask the couple in front of me. Asking for the room number was a constant thing here like I wasn’t a guess.
The food at sapphire hotel restaurant was subpar and they have signs all over that say no leftover food or you’ll be fined 300php. There’s also no place for outside food.
The room and facility quality doesn’t look like pictures! Moldy shower.
The part that bothered me the most is I placed the do not disturb light on for no room cleaning as I am particularly. Someone came in anyway turned off the do not disturb light, folded my pajamas and placed them on the dirty stained carpeted bench then took my personal pillowcase off their pillow must’ve thought about it and put it back on inside out. When I called the front desk to inquire the receptionist was not polite. She was trying to find ways to blame me and wouldn’t let me speak. I had to ask her to let me speak. Found out I did use it correctly, so why were they in the room.
Felt totally uncomfortable the entire time!
CHRISTINE
Stayed 3 nights in Feb 2026
8/10 Good
glen
7 Feb 2026
Liked: Cleanliness, staff & service, amenities
ok
glen
Stayed 20 nights in Jan 2026
10/10 Excellent
Thomas
5 Feb 2026
Liked: Cleanliness
Nice hotel with high end features, great pools, friendly staff and a great location. The hotel is looking a bit rough around the edges as there appears to be some deferred maintenance like on the roof overhangs and some room features. Nothing that takes away from the stay or is truly broken.
Clean room. Amazingly friendly staff. Beautiful beach front at station 1. Excellent services!
HENRY
Stayed 3 nights in Jan 2026
8/10 Good
Mary
28 Jan 2026
Liked: Cleanliness, staff & service
The guy on say omelet station in the morning is miserable. He shouldn't be there.
When you’re in the hotel field, it should be mandatory to speak English and understand it.
The rest of the staff in the lobby were amazing
Excellent hotel! Very friendly staff, delicious breakfast buffet, great location right on the beach and near tons of restaurants, good pools, amazing onsite massages... absolutely perfect!
Lance M
Stayed 4 nights in Jan 2026
4/10 Poor
JULIETA, JAMAICA
Business traveller
25 Jan 2026
Disliked: Staff & service
I booked six rooms for our group and we stayed for four days. Each of the four rooms had one occupant only; and the other two rooms had two occupants each. The reservation came with free buffet breakfast for two, for each room. On the day of our checkout, the staff checked each of the six rooms to make sure that nothing was damaged. This is standard practice. We waited at the van for 30 minutes, ready to go to the airport. One of the staff told me that one of the bedsheets or towels had a stain. They charged me PHP100 which I paid just so we can go. This policy should be reviewed.
Everything was very good, excellent service from the staff, everybody was very kind, accomodating & respectful, all hallways, rooms, restaurants were very neat & clean, we see staff cleaning every morning & during the day. The food is excellent from buffet to ala carte ordering/menu, drinks are all very good. Rooms are clean & we always see staff clean the pool & sweep the floor specially the hallways from the beach entrance. Overall Hennan Crystal Sands is excellent to stay in
ISABEL
Stayed 2 nights in Dec 2025
10/10 Excellent
Rodolfo Boy
20 Dec 2025
Liked: Cleanliness, staff & service, amenities
Very nice location for everything I need in that island
Nice view of the pool. However, the room I booked says ‘sea view’ but it only has a partial view of the sea. There is an ongoing construction right beside the hotel as well so a bit noisy during the day. Still a great experience though. Hotel staff are friendly (except the ones at the roof bar who looked tired at 12 noon).