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Henann Crystal Sands Resort

Photo gallery for Henann Crystal Sands Resort

Exterior
On the beach
Lobby
Breakfast area
Deluxe Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • Place, D'Mall Boracay
    ‪3 min walk‬
  • Place, Station 2
    ‪3 min walk‬
  • Place, White Beach
    ‪5 min walk‬
  • Airport, Caticlan (MPH-Godofredo P. Ramos)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(49 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

8.8 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

9.2 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Room, Sea View

Premier Room, Sea View

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

In-room safe, desk, laptop workspace, cots/infant beds

Premier Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premier with Sea View

In-room safe, desk, laptop workspace, cots/infant beds

Premier with Sea View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Room With Direct Pool Access

Lobby

Premier Room With Direct Pool Access

  • Sleeps 3
  • Free Wi-Fi

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Resort view
Henann Palm Beach Resort
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4.6 out of 5, Wonderful, 1,010 reviews
The price is AU$148
includes taxes & fees
31 May - 1 June
Henann Palm Beach Resort

About the area

Boracay Island

When you stay at Henann Crystal Sands Resort in Boracay Island, you'll be on the beach, just steps from D'Mall Boracay and 3 minutes by foot from White Beach. .This luxury hotel is 0.1 mi (0.2 km) from Station 2 and 0.5 mi (0.8 km) from Station 1.

What's nearby

  • D'Mall Boracay - 3 min walk - 0.3 km
  • Station 2 - 3 min walk - 0.3 km
  • White Beach - 5 min walk - 0.5 km
  • Budget Mart - 5 min walk - 0.5 km
  • Station 1 - 8 min walk - 0.7 km

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Red Coconut Beach Hotel Restaurant - ‬1 min walk
  • ‪Red Coconut Beach Hotel - ‬1 min walk
  • ‪Sapphire Modern Coastal Cuisine - ‬2 min walk
  • ‪EXIT Bar - ‬1 min walk

About this property

Henann Crystal Sands Resort

Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 188 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for PHP 350.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory gala dinner on February 05 is included in the total price displayed
A fee for a mandatory gala dinner on February 05 is included in the total price displayed
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island

Henann Crystal Sands Boracay Island

Henann Crystal Sands

Henann Crystal Sands Boracay

Henann Crystal Sands Resort Hotel

Henann Crystal Sands Resort Boracay Island

Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 754 reviews
Rating 8 - Good. 123 out of 754 reviews
Rating 6 - Okay. 63 out of 754 reviews
Rating 4 - Poor. 18 out of 754 reviews
Rating 2 - Terrible. 35 out of 754 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Rooms clean and comfortable. Staff above and beyond in courtesy. Breakfast selections were fantastic and compliments to the chef for a great buffet.
Stayed 2 nights in Jan 2026

10/10 Excellent

Genevieve, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay at this luxurious hotel & highly recommend staying here. I booked a room for my husband & I, and another for my elderly parents. Our check in was smooth & quick. The premier deluxe room with pool access that we were given was wonderful. It was spacious, had an extremely comfortable bed & luxurious amenities. Our stay included a daily buffet breakfast which we enjoyed. There was a varied selection of delicious local & American dishes on offer. The hotel staff, from the reception desk to the room attendants, restaurant servers & pool attendants were very friendly & helpful. Best of all was the fact that we could walk out to the beautiful white sand Boracay beach and see the sun set spectacularly every day of our stay at Henann!
Stayed 1 night in Feb 2026

4/10 Poor

CHRISTINE

Disliked: Amenities
Staff not supportive. Couldn’t get a beach/pool towel because I couldn’t check in until 3pm and I arrived at 8am, so I figured they accommodate guess going to the beach during that time. I was told there would be no assistance provided if the tropical stormed progressed to the point that flights are cancelled or extensively delayed and I would still have to check out at 12pm. When I returned to the resort from the beach one evening the security person asked me my room number but didn’t ask the couple in front of me. Asking for the room number was a constant thing here like I wasn’t a guess. The food at sapphire hotel restaurant was subpar and they have signs all over that say no leftover food or you’ll be fined 300php. There’s also no place for outside food. The room and facility quality doesn’t look like pictures! Moldy shower. The part that bothered me the most is I placed the do not disturb light on for no room cleaning as I am particularly. Someone came in anyway turned off the do not disturb light, folded my pajamas and placed them on the dirty stained carpeted bench then took my personal pillowcase off their pillow must’ve thought about it and put it back on inside out. When I called the front desk to inquire the receptionist was not polite. She was trying to find ways to blame me and wouldn’t let me speak. I had to ask her to let me speak. Found out I did use it correctly, so why were they in the room. Felt totally uncomfortable the entire time!
Room view
Stayed 3 nights in Feb 2026

8/10 Good

glen

Liked: Cleanliness, staff & service, amenities
ok
Stayed 20 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness
Nice hotel with high end features, great pools, friendly staff and a great location. The hotel is looking a bit rough around the edges as there appears to be some deferred maintenance like on the roof overhangs and some room features. Nothing that takes away from the stay or is truly broken.
Stayed 5 nights in Jan 2026

10/10 Excellent

Elias

Stayed 2 nights in Jan 2026

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Always a great resort to stay at! Friendly staff great location in station 2 and the sky pool is the best view on the beach
Stayed 3 nights in Jan 2026

4/10 Poor

Benjamin

Travelled with group
Liked: Cleanliness
Very basic hotel, stupid rules, slow service … the cleaning staff were the most friendly which should say it all. Made us feel like cattle …
Stayed 4 nights in Jan 2026

10/10 Excellent

JASPER

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location. ❤️
Stayed 5 nights in Jan 2026

10/10 Excellent

HENRY

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Amazingly friendly staff. Beautiful beach front at station 1. Excellent services!
Stayed 3 nights in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, staff & service
The guy on say omelet station in the morning is miserable. He shouldn't be there. When you’re in the hotel field, it should be mandatory to speak English and understand it. The rest of the staff in the lobby were amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

Lance M, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Very friendly staff, delicious breakfast buffet, great location right on the beach and near tons of restaurants, good pools, amazing onsite massages... absolutely perfect!
Stayed 4 nights in Jan 2026

4/10 Poor

JULIETA, JAMAICA

Business traveller
Disliked: Staff & service
I booked six rooms for our group and we stayed for four days. Each of the four rooms had one occupant only; and the other two rooms had two occupants each. The reservation came with free buffet breakfast for two, for each room. On the day of our checkout, the staff checked each of the six rooms to make sure that nothing was damaged. This is standard practice. We waited at the van for 30 minutes, ready to go to the airport. One of the staff told me that one of the bedsheets or towels had a stain. They charged me PHP100 which I paid just so we can go. This policy should be reviewed.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 8 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Excellent breakfast and dinner buffets. Great location
Stayed 5 nights in Jan 2026

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services staff was great but the breakfast omelette guys need to learn to listen and smile. He was so miserable. He should not be in that position.
Stayed 1 night in Jan 2026

8/10 Good

Teo

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Dolores

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 15 nights in Dec 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Great location in Boracay and great staff. Dislikes: Upcharge on beverages during events.
Stayed 4 nights in Dec 2025

8/10 Good

Jessica

Stayed 3 nights in Dec 2025

10/10 Excellent

ISABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, excellent service from the staff, everybody was very kind, accomodating & respectful, all hallways, rooms, restaurants were very neat & clean, we see staff cleaning every morning & during the day. The food is excellent from buffet to ala carte ordering/menu, drinks are all very good. Rooms are clean & we always see staff clean the pool & sweep the floor specially the hallways from the beach entrance. Overall Hennan Crystal Sands is excellent to stay in
Skypool @night
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodolfo Boy

Liked: Cleanliness, staff & service, amenities
Very nice location for everything I need in that island
Stayed 4 nights in Dec 2025

10/10 Excellent

Jack

Stayed 6 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of the pool. However, the room I booked says ‘sea view’ but it only has a partial view of the sea. There is an ongoing construction right beside the hotel as well so a bit noisy during the day. Still a great experience though. Hotel staff are friendly (except the ones at the roof bar who looked tired at 12 noon).
Stayed 5 nights in Dec 2025