Southwest Winery Accommodation

Very comfortable room with a view over the harbour for "Lighting the Sound". The bar was very crowded but the barman did well. Reception staff were very efficient and friendly. It was a good stay

Good restaurant.

Everything was beautiful and immaculate. The pool was just wonderful. Our 2nd stay and we will come back again.

Long black hairs in my bath tub. Wierd vibrating coming from the cupboard like a phone. Was every 10 mins in the evening then through the night it woke me three times. I thought it was the aircon unit so switched this off well before going to bed. Looked in cupboard and its roof had big hole. Talked to staff in morning; the ‘handyman’ just screwed a board to the ceiling so once again the vibration was all night. No apology for lack of sleep. Just ‘oh I’ll sending someone up’. I did ask if the could wrap it do it diedjt vibrate in the wood. I could see in and the pipe was also dripping from the air con; next to the electrical wire. Food was excellent.

False advertising. Breakfast not available, internet didn't work, bed was rock hard, no water pressure in the shower, had a very small head that didn't didn't cover your body with water, temperature kept fluctuating and there was banging in the walls all night. When bringing this up with staff, nothing was done about any of the isses. Stayed 3 nights, housekeeping was not done once. No clean towels suppplied.

Great location.