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Room was clean, food was good

I stayed at this hotel many times over the course of a month while working in the area, and it quickly became a comfortable “home away from home”. Each visit was consistently positive and stress-free. The hotel itself is clean, comfortable, and well maintained. My room was always tidy on arrival, with everything I needed for a straightforward stay. After long working days, it was a calm and reliable place to return to. The food was also very good—consistently tasty and well prepared. I can’t comment on breakfast as I never had it, so I can’t fairly review that part. What really stood out, though, was the staff. Every interaction over the month was friendly, welcoming, and genuinely relaxed. They always made time to help and made the experience feel personal rather than routine. One moment that stuck with me was when I reported a faulty hair dryer. Instead of simply replacing it, the staff member joked and asked if I actually needed one, given that I’ve got very little hair. It was light-hearted and good-natured, and it really reflected the team’s easy-going personality. Overall, the consistency of service made a big difference during a busy work period. I always felt looked after without being over-fussed, and that balance was perfect for me. I’d happily stay here again when working in the area. A comfortable, reliable hotel with genuinely friendly staff who make the stay memorable.

Such a lovely hotel, full of history, the staff were helpful and perfect location for the historic dockyard

Shops very close, clean room although very dated

Tired and patched up in places without any finesse.

The room we stayed in was very close to the reception.We could hear people talking loudly which disturbed our sleep in more than one occasion.A sound proof door should be there between reception and the ground rooms to minimise or eliminate the sound.We also found dump in the bedroom walls, towards the main window and the bed sheets had holes on it.