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Novotel Suites Berlin City Potsdamer Platz

3.5 star property

Photo gallery for Novotel Suites Berlin City Potsdamer Platz

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette
Daily buffet breakfast (EUR 22 per person)
Exterior
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

View map
Anhalter Str. 2, Berlin, BE, 10963
  • Place, Checkpoint Charlie
    ‪9 min walk‬
  • Place, Potsdamer Platz
    ‪10 min walk‬
  • Place, Brandenburg Gate
    ‪18 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪27 min drive‬

Room options

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed, Accessible, Kitchenette

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

8.6 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, Multiple Beds, Kitchenette

Standard Suite, Multiple Beds, Kitchenette

Standard Suite, Multiple Beds, Kitchenette

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

Standard Suite, 1 Double Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Berlin

A stay at Novotel Suites Berlin City Potsdamer Platz places you in the heart of Berlin, within a 10-minute walk of Checkpoint Charlie and Friedrichstrasse. .This hotel is 0.5 mi (0.9 km) from Potsdamer Platz and 1.1 mi (1.8 km) from Brandenburg Gate.

What's nearby

  • Checkpoint Charlie - 9 min walk - 0.8 km
  • Potsdamer Platz - 10 min walk - 0.9 km
  • Gendarmenmarkt - 14 min walk - 1.2 km
  • Brandenburg Gate - 18 min walk - 1.5 km
  • Alexanderplatz - 5 min drive - 3.1 km

Getting around

  • Anhalter S-Bahn - 1 min walk
  • Potsdamer Platz Station - 9 min walk
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Kaffee Lieben Wir - ‬4 min walk
  • ‪Beba - ‬5 min walk
  • ‪Naina Restaurant Berlin - ‬1 min walk
  • ‪Cancún - ‬1 min walk
  • ‪Coffee & Cookies - ‬4 min walk

About this property

Novotel Suites Berlin City Potsdamer Platz

Hotel with a bar, 9-minute walk to Checkpoint Charlie
Novotel Suites Berlin City Potsdamer Platz offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. 139-cm flat-screen televisions come with premium satellite channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 229 air-conditioned rooms featuring kitchenettes. 139-cm flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Novotel Suites Berlin City Potsdamer Platz. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Children aged 15 and younger eat free breakfast.
Hotelbar - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 22 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 139-cm flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 19.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Berlin Platz
Platz Berlin
Suite Novotel Berlin
Suite Novotel Berlin Potsdamer Platz
Suite Novotel Potsdamer Platz
Suite Novotel Potsdamer Platz Hotel
Suite Novotel Potsdamer Platz Hotel Berlin
Suite Novotel Berlin Potsdamer Platz Hotel Berlin
Suitehotel Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz
Novotel Suites Potsdamer Platz
Accor Berlin Potsdamer Platz
Novotel Suites Berlin City Potsdamer Platz Hotel
Novotel Suites Berlin City Potsdamer Platz Berlin
Novotel Suites Berlin City Potsdamer Platz Hotel Berlin

Novotel Suites Berlin City Potsdamer Platz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 1003 reviews
Rating 8 - Good. 442 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Picked Novotel as always been happy with them previously.. as always staff were excellent.. however the Aircon did not work the whole time and hadn't been working before either...
Stayed 7 nights in Jul 2025

8/10 Good

Aagya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, comfortable stay

great location, really conveniently placed by potsdamer platz and mere meters away from a sbahn station rooms were big and comfortable staff were also really helpful during check-in, making us aware immediately about the AC issue and supplying us with fans the hotel is by the main road so does tend to get noisy but it wasnt a deterrent for us!
Stayed 3 nights in Jul 2025

6/10 Okay

Hungyi, Diamond Bar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Should have let the customers know earlier about the the air condition haven’t fixed yet since June 10.
Stayed 3 nights in Jun 2025

6/10 Okay

Darren

Liked: Property conditions & facilities
Not as comfortable as we had hoped. The air conditioner did not work and we could not keep the windows open because they faced the street and restaurant patio . The fridge did not cool items sufficiently. The bathroom was not very clean. We were woken up by another guest down the hall at 6:30 in the morning because he decided that was a good time to practice his violin.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Adriaan Zagarias Albertus

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was completely rude and the air conditioning was not working. Supposedly, however it had been broken for days without an end in sight, the hotel was extremely hot and nothing was offered in a way of a refund for our terrible experience. We were just met with rude staff and no solutions.
Stayed 3 nights in Jun 2025

2/10 Terrible

Nirav

Travelled with family
Disliked: Property conditions & facilities, room comfort
The stay was not so good , had good experiences in the past with novotel so we went with that but the air conditioning was out of service and we could not sleep well and had to cut down one night which i got credit but would like to get the credit for the whole stay as we suffered due to heat and on a vacation we could not get proper sleep
Stayed 3 nights in Jun 2025

2/10 Terrible

W

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel AC didn’t work, they wouldn’t tell you in advance even though it’s 33 degrees. They offered a 20$ discount for 3 days and one free “ice-cream” that was a melted year old popsicle then charges you 7$ when you ask for water. The beds are the most uncomfortable bed we stayed in the whole trip. Not to mention the “pull out bed” is actually half an ikea couch with no real mattress or pull out matress or pillow include
Stayed 3 nights in Jun 2025

8/10 Good

Shu Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious (standard room, twin beds) but first floor room means you can hear all the outside street noise and conversations. Also sometime wrong with the bathroom sink not draining normally (this made brushing your teeth slightly challenging, we opted to use the one in the toilet room after the night). The toilet is a separate room from the bathtub/showers, both slightly elevated. Reminds me of cruise ships. Overall decent but could be better. Berlin focuses on sustainability, water is potable direct from sink water.
Stayed 1 night in Jun 2025

6/10 Okay

Pablo

Travelled with family
Liked: Cleanliness
Location and breakfast is good. AC/heating system broken for several months now so not good at all. Heard that signs stating that repairs are in the works have been there for some time now. Not sure whats the deal with maintenance but be ready to request a few fans for your summer trip. Ask if the AC/heating system issue has been resolved before booking...
Stayed 2 nights in Jun 2025

8/10 Good

thulasi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
AC was out the entire time we stayed. He staff were lovely but were only able to offer ice cream as an apology. There is also no laundry service as listed
Stayed 5 nights in Jun 2025

2/10 Terrible

Rajat

Disliked: Cleanliness, staff & service, property conditions & facilities
No AC in the room Room service too late
Stayed 2 nights in May 2025

8/10 Good

jamey, fairport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel! Traveling amongst a group of three adults and there was plenty of space for everyone in the room. We were within walking distance of shops and restaurants, as well as the various tours we had booked. Very good price for what is provided!
Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were modern and well maintained. The location was great and parking was not a problem. The only issue we had with our room was that the toilet, even though (or better fortunately) separated from the shower and bathtub, smelled like urine.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nerujan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very affordable. We would definitely stay here again
Stayed 3 nights in Jan 2025

10/10 Excellent

DURSUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. Everything is great. Thank you for everything.
Stayed 5 nights in Mar 2025

8/10 Good

Ma Lorenza Mariza

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Staff are pleasant
Stayed 3 nights in Apr 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a short night before heading out from Berlin. Very good for its price. The breakfast was surprisingly amanzing !
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Apriani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping knocked on door asking us when we were going to check out. Once at 9am then at 11am even though check out was at 12 noon.
Stayed 4 nights in Apr 2025