Kids had a great time with the water park.
Fridge in room had no light and wasn’t very cold even though it was turned down. The freezer part was working,
Shower had no water pressure and kids found it hard to get the temperature right.
Room was clean and tidy.
Only one bbq worked near our cabins out of 4.
Wasn’t very impressed with the staff, was like talking to a brick wall.
Called week before to say we’d be late and realised as nearly there i’d not been sent any details. Luckily they were still open when driving there.
Day before departure, asked about late check out. Was told times for costing, (free to 11am) 3pm $50 said I’d call in morning. Called to book late check out, told a different time for price (12pm free)
I said can I pay till 3pm - if I was told 12pm day before may of been different thought.
Lady on desk said but “didn’t you just come her to change cabins”.
I’m like what?? She had no idea
Over all, nice place to stay, beach one side and pool-water park for kids and cabin was clean.