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Aiden Austin City Hotel

4.0 star property

Photo gallery for Aiden Austin City Hotel

Pool
Restaurant
Pool
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪17 min walk‬
  • Place, Lady Bird Lake
    ‪1 min drive‬
  • Place, University of Texas at Austin
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

A stay at Aiden Austin City Hotel places you in the heart of Austin, a 4-minute drive from Lady Bird Lake and 5 minutes from Governor's Mansion. .This hotel is 3.5 mi (5.7 km) from Texas State Capitol and 3.7 mi (5.9 km) from Zilker Park.

What's nearby

  • South Congress Avenue - 17 min walk - 1.5 km
  • Lady Bird Lake - 1 min drive - 1.9 km
  • University of Texas at Austin - 4 min drive - 5.3 km
  • Texas State Capitol - 4 min drive - 4.9 km
  • Zilker Park - 6 min drive - 6.0 km

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Machi Sushi - ‬1 min walk
  • ‪P. Terry's Burger Stand - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Denny's - ‬5 min walk

About this property

Aiden Austin City Hotel

Hotel with free breakfast, near Lady Bird Lake
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a hot tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a satisfying meal at Machi Sushi serving guests of Aiden Austin City Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Machi Sushi - Onsite sushi bar. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Machi Sushi

Things to do

  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (7,200 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1134 out of 1653 reviews
Rating 8 - Good. 322 out of 1653 reviews
Rating 6 - Okay. 122 out of 1653 reviews
Rating 4 - Poor. 38 out of 1653 reviews
Rating 2 - Terrible. 37 out of 1653 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cecily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approved
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the walls were so thin that we could hear everything. Lots of night noises
Stayed 1 night in Jun 2025

8/10 Good

Autumn

Stayed 1 night in Jun 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somethings I didnt like: the gates around the property were closed off and you could only enter from the one way street off the highway. This made it challenging for a Lyft to pick us up. House keeping was so loud in the morning. It woke me up after a night out. The walls are thin. Other than those things, everything was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Our stay was great from check in to check out. Would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel is super cute, we stayed for one night for a concert but the staff (shoutout to Alex) were super accommodating and nice. Will definitely reserve again
Stayed 1 night in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice welcome and check in. Very friendly staff. Pool area was amazing!
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub are nice
Stayed 1 night in Jun 2025

8/10 Good

dwayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

HERBERT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel on service road of southbound I-35; AYCE sushi restaurant connected to it. Good selection of breakfast. The coffee machine in the main area by checkin has much better coffee than in the eating area. Very friendly staff. Would definitely stay here again.
Coffee machine in the right very good.
Stayed 3 nights in Jun 2025

8/10 Good

Samuel

Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel offers a stylish and convenient stay, but the full-size beds feel a bit cramped for two people. The rooms are clean and well-kept.
Stayed 1 night in Jun 2025

6/10 Okay

Gopi

Travelled with family
The place is cute. Double beds. The beds are soft. If you need a firmer mattress do not stay here. After 2 night, mine and my husbands backs are in terrible pain. There was a roach smashed between our clean towels. One set of towels had the dead roach the other side had some of the remnants of the body. The management didn’t do much, and didn’t seem to care. They asked if we wanted to change rooms and then another person said that’s a Texas summer. I’ve been all around the world, first roach. The breakfast was blah blah blah. Motel breakfast. And there was a roach by the restrooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Galena Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place it was roomy great location for our stay. The sushi place next door was very good Great hot breakfast buffet. Will stay again on my next trip Austin
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jun 2025

8/10 Good

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
Free parking and breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Vineeth

Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Tygen

Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff were nice. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sonia

Stayed 1 night in Jun 2025

10/10 Excellent

Hope Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 6 nights in May 2025

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely enjoyed my 2 night stay here at the Aiden. Interacted with 3 separate front desk employees and all were super friendly. Hotel grounds were in immaculate condition. Pool and hot tub were very well maintained. The fitness center had some nice equipment. The room itself was super cozy. I last stayed here about 2 years ago, and it was nice to see they added another layer of security to enter the rooms, in the ways of a gate that circles the entire property and requires a room key to enter. Free daily breakfast buffet was great had some excellent options. Like pre-wrapped breakfast taquitos and breakfast sandwiches, waffle maker with a selection of add-ins, fresh eggs and bacon, pastries, fresh fruit and bagels. I’ll Give the Aiden 5 stars!! Will definitely stay again next time in the city!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025