6/10 Okay
Laura
Travelled with group
29 June 2025
Disliked: Cleanliness, staff & service, amenities
The XO was such a disappointment. The desk attendants on Saturday wore unhelpful and seemed to know nothing about the local area -- even where to buy postage stamps! We checked into our room with empty Shower Gel (Hair/Body Soap), asked the evening desk person and he said we'd have to wait until following day! We ended up taking one from housekeeping cart since no follow-up. Room was not clean -- found dirty towel on side of tall cabinet. There are no drawers for clothes! Only a cabinet to hang clothes and they had bent wire hangers with cheap plastic too. On Monday the desk person was better (possibly Mgr). He could tell us where a post box was close-by. Rooms are super small if in a double. Friend and I shared bed; wasn't twins as thought. They were comfortable. Breakfast is on bottom foor and 15 Euro. We found Small Talk cafe on main street nearby which was wonderful for same cost. The best thing about hotel was its Location! Could walk everywhere and near the Museums and Passage way to canals. The hotel has potential but needs to work on cleanliness and customer service.
Laura
Stayed 3 nights in Jun 2025