Swissôtel Amsterdam

4.5 star property

Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed
Reception
Suite, 1 King Bed, City View
Bar (on property)
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Damrak 96, Amsterdam, 1012 LP
  • Dam Square
    ‪2 min walk‬
  • Anne Frank House
    ‪9 min walk‬
  • Rijksmuseum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Swiss, Room, 1 Double Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Signature Suite, 1 King Bed with Sofa bed, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Amsterdam

With a stay at Swissôtel Amsterdam, you'll be centrally located in Amsterdam, steps from BODY WORLDS Amsterdam and Dam Square. .This luxury hotel is 0.1 mi (0.2 km) from Berlage Stock Exchange and 0.6 mi (1 km) from Oude Kerk.

What's nearby

  • Dam Square - 2 min walk - 0.2 km
  • Royal Palace - 3 min walk - 0.3 km
  • Anne Frank House - 9 min walk - 0.8 km
  • Flower Market - 11 min walk - 1.0 km
  • Rijksmuseum - 5 min drive - 2.0 km

Getting around

  • Dam Stop - 2 min walk
  • Rokin Station - 6 min walk
  • Amsterdam Airport Schiphol (AMS) - 34 min drive

Restaurants

  • ‪Majestic - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Swissôtel Amsterdam

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 114 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 55 per day; reservations required; discounts available
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1011 reviews
Rating 8 - Good. 245 out of 1011 reviews
Rating 6 - Okay. 83 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff great place. Very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As previous reviews have said, location is perfect, staff are superb and we’ve been very happy with our choice. Have already recommended to friends and family.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Stayed 3 nights in Jun 2025

8/10 Good

Maria Felisa

Travelled with group
Liked: Staff & service, amenities
Needs a bit of update in the gym like buy new mats. Update the entrance. Dustballs on the corners and under the bed. More thorough cleaning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kanika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and central location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Best place to stay in Amsterdam . Especially nice staff Jose, and Elena !!
Stayed 2 nights in Jun 2025

8/10 Good

robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Layla

Stayed 2 nights in May 2025

10/10 Excellent

Sandra, Rancho Santa Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and convenient but the restaurant wasn't that great. The house salad I ask for vinegar and oil and they gave me oil with too many pickles and croutons. The catelloni pizza didn't have any sauce on it and it was dry and half the items in it were not heated or cooked so there was no flavor to the pizza . It needed pizza sauce or marinara sauce.
Stayed 3 nights in May 2025

10/10 Excellent

michaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay. The reception staff were professional, friendly and helpful at all times. We were fortunate enough to have an upgrade to a junior suite at the front of the hotel, and this made my husband’s birthday even more special. The location is perfect, close to the train station and numerous bars and restaurants. We would certainly stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!!
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff all very friendly, lobby smelled great! The room was a great size. Loved having coffee, tea and fridge in room. Bed was great (king) we liked there was no cover sheet they just get tangled. Pillows could be a bit better. We asked for extra which made it better. Bathroom door slammed. These are minor complaints. Stay was excellent! We would stay again 😊🇨🇦👍
Stayed 3 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful! Excellent service and kindness from all of the staff. Truly friendly and helpful. Our family of four had an excellent stay.
Stayed 2 nights in May 2025

10/10 Excellent

Janissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience clean rooms and central to everything
Stayed 3 nights in May 2025

10/10 Excellent

Gina

Business traveller, Travelled with group
Liked: Amenities
Amazing property with amazing amenities. Location was perfect.
Stayed 3 nights in May 2025

8/10 Good

Jintu Anne

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location. Front reception staff were great. The only concern I had was with the room layout and no mirrors or good lighting in the room.
Stayed 3 nights in May 2025

10/10 Excellent

Reyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good location is perfect on the Dam squar but not noisy
Stayed 5 nights in Apr 2025

10/10 Excellent

Beat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, friendly service, restaurants in walking distance, helpfol employees e.g. for reataurants & travel tips. Will be back!
Stayed 2 nights in May 2025

10/10 Excellent

SEON JIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Christopher David, Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Staff was very friendly and is fluent in many languages, which is impressive. Ms Miriam and Ms Nada at reception checked us in and checked us out a week later. They gave us lots of information about the surrounding area which was very helpful. The hotel breakfast was exceptional and well worth the cost. I will absolutely stay here again on our next visit!
Stayed 7 nights in May 2025

10/10 Excellent

Gary, Colorado Springs

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check-in and check-out experience with Mark. Great breakfast selections. Convenient location for sightseeing.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025