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We would have enjoyed our stay here but we are older and we just couldn't manage the steep stairs that lead to reception and then to our room. We needed to have an elevator available or a building with more standard stairs.
The location is very central to the museums and canals. The room was very small. Housekeeping was hit and miss. Breakfast was good. The hotel manager was very helpful.
My first time in a European style hotel, as well as a discount hotel, gave us exactly when we needed with no fuss.
Bedspace for 2, shower, mirror, hair dryer. Shower drains slowly and floods the floor a bit.
A bit hesitant because of the negative comments ive read , but if youre looking for something clean , comfortable and safe on a budget this is the perfect place . I dont have anything negative to say , yes be aware they're stair like everywhere else in the Netherlands its very typical on original buildings. I was a female solo traveler stayed for 4 days and I felt very safe . And the breakfast was very good .
I was unable to check in for my stay as my flight was cancelled due to weather conductions. I asked for a refund which they said no to which I understand to a certain extent. However, I asked if I could simply come the next weekend with the same dates and they utterly refused. When I tried to call to talk about it, the man on the phone spoke to me with so much disdain in his voice. He acted like I was dirt and told me to go send and email as couldn’t be bothered to help me. Do not book with them.
Nice reception people and close to everything but it is only 2 positive things i can say. Room is as basic as dormitory rooms in my student years. Maybe yard rooms are quieter but mine had a tram noise and street noise. I highly recommend to rent something a bit farther from the city center for the same money. I had 2 nights of none refundable stay. Otherwise would move out after first night experience.