4/10 Poor
Kate
Travelled with group
8 Feb 2025
Disliked: Cleanliness, property conditions & facilities
Looks great on the surface but the reality is different. We had a one bed villa. Lovely spacious area with private pool.
However once settled in these things became apparent:
1. Air conditioning didn’t work properly. It was stuck on one temperature.
2. There were loads of bugs in the bed. LOADS. Like the room hadn’t been freshened up in weeks
3. WiFi didn’t work and had to be reset. Clearly not checked in time for our arrival
4. Biggest issue - THIS HOTEL DO NOT SELL BOTTLED WATER. how is that even possible?! None provided in room. We had to source our own. None served at breakfast or dinner.
5. When we mentioned these things at checkout the receptionist didn’t apologise. Not even bothered.
Everything seems cheap. Like the security guard/ gardener showed us to our room.
Do not stay here.
Kate
Stayed 1 night in Feb 2025