See all properties
Save

Bahia Principe Grand Tulum - All Inclusive

4.0 star property

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Property video
View from room
Lobby sitting area
Game room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar

Explore the area

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Riviera Maya Golf Club
    ‪8 min walk‬
  • Akumal Beach
    ‪4 min drive‬
  • Half Moon Bay
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪71 min drive‬

Room options

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

8.4 out of 10
Very good
(30 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

7.8 out of 10
Good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

7.6 out of 10
Good
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

7.8 out of 10
Good
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very good, (1845)
The price is AU$616
for 1 room
includes taxes & fees
17 July - 18 July
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Akumal

When you stay at Bahia Principe Grand Tulum - All Inclusive in Akumal, you'll be on the waterfront, within a 15-minute drive of Xel-Há Park and Akumal Beach. .This all-inclusive property is 13.9 mi (22.4 km) from Tulum Mayan Ruins and 4.1 mi (6.6 km) from Half Moon Bay.

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.7 km
  • Aktun Chen - 8 min walk - 0.7 km
  • Dolphinaris Tulum - 8 min walk - 0.7 km
  • Akumal Beach - 4 min drive - 5.0 km
  • Half Moon Bay - 8 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Restaurante Arlequin - ‬10 min walk
  • ‪Piscis snack bar - ‬17 min walk
  • ‪Los Corales - ‬17 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 978 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Yucatan, one of the property's 7 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gran Tortuga - This fine-dining restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Tequila - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Don Pablo - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Thali - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 767 out of 1432 reviews
Rating 8 - Good. 346 out of 1432 reviews
Rating 6 - Okay. 162 out of 1432 reviews
Rating 4 - Poor. 82 out of 1432 reviews
Rating 2 - Terrible. 75 out of 1432 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Disliked: Cleanliness
Stayed 5 nights in Feb 2025

6/10 Okay

Nancy Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel and staff overall were good. I’m rating them a 3, because all restaurants were booked by the time we arrived, our AC didn’t work in our room at check in, but it was fixed promptly. Pillows smelled funky. There was no coffee bar at the hotel but hotel amenities said there was, we never saw it. Not enough staff to wait on people at the pool. Drinks were watered down. However all staff was friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really fabulous. Every single person truly seemed to enjoy their jobs, were friendly, and eager to help. I loved the landscaping, flowers and greenery. I loved the abundant wildlife. I loved the rain head shower fixture in my room. I loved having 5 pillows. The food choices were delicious and abundant. Excursions and spa services were easy to book with great availability. I had a great stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

VALENTINA, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited your hotel last week after several years and were pleasantly surprised with the renovation and how the suite looks today. This is the third time we have stayed in your hotel, we like everything from the service, menu, atmosphere, program, waiters. I have no complaints except that the beach is not accessible and the sea is full of seagrass. A special impression on my children, who are teenagers, was left by the entertainment team, which is excellent, especially Eric Warm recommendation for this hotel
Stayed 4 nights in Mar 2025

8/10 Good

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous property that felt spacious and homey the moment we arrived. We had our own rental car and parking was very easy. Check in was a little disappointing as the 2 bedroom suite I booked was actually a 1 bedroom suite with a pull out couch in the living room. Other than that we really enjoyed our stay and will probably go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Grand Tulum! The Hotel and grounds were incredible and well maintained. The hotel staff were all friendly and helpful. Tons of activities for the whole family - We will be back for our next vacation!
Stayed 7 nights in Mar 2025

10/10 Excellent

Tracie S

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Cristel

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this place. I would never stay there again.
Stayed 7 nights in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Staff & service
This resort was great and overall had a great time but 2 restaurants were not open so options for dinners were limited.
Stayed 7 nights in Mar 2025

6/10 Okay

Carole c

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor performance from the staff. I spoke few times with the guest service to get additional gestures to celebrate my partner 50 th. Nothing was done ! Very disappointed! Very limited option for lunchtime ! Ongoing construction and renovation included during the weekend. Very noisy ! Clean location and also great cleaning services. Service is very inconsistent. Spa (used for massage and also manicure) poor service and performance! At the manicure the ladies were talking together instead of focusing on the customers! Clearly not a 5 star in my view!
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for family
Stayed 7 nights in Mar 2025

10/10 Excellent

Maricarla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me llamó la atención fue el trabajo de animación de este hotel, realmente se esfuerzan para que todos los inquilinos pasen un rato agradable y divertido. Un equipo lleno de energía que dan todo lo mejor de ellos desde el amanecer hasta la noche. Además un hotel con muchas ofertas culinarias, como para no aburrirse y probar algo diferente todos los días. Quisiera agradecer particularmente al equipo de el restaurante La Tortuga por esmerarse tanto en hacer el cumpleaños de mi novio algo inolvidable, nos hicieron reír mucho. ¡Gracias Bahia Principe!
Stayed 3 nights in Mar 2025

8/10 Good

Rebecca Brynn

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The kid's club and their staff are amazing. Buffet food is consistently good. Great grounds, kept clean. Lots of wildlife around. It is a step up from the Cobá one as far as treatment and quality
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery pristine beaches and friendly staff. Loved every minute of it!
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Azaan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Stayed 7 nights in Mar 2025

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Mexico, and we adored it. The Bahia property (we stayed at the Grand Tulum) is well maintained, beautiful, and focused on their guests. The food is amazing, the foliage and wildlife is never-ending entertainment, and the staff is consistently friendly and dedicated. We would recommend anyone to stay here!
Stayed 7 nights in Mar 2025

8/10 Good

La Shun Lynnette

Travelled with family
Liked: Cleanliness, staff & service
There was an odor in my room. Smelt like storage.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elcio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, the property was all we where looking, quiet, kids place very reasonable,
Stayed 4 nights in Mar 2025

10/10 Excellent

Manmeet

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anthony John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints with the entire experience! The landscaping and layout were well thought out. Everything was so convenient. Anytime we had a concern, like we forgot our towels, towels were available right on the beach. If the buffet was closed, there were plenty of places to get food from. My precious partner and I found the whole experience very romantic. My favorite part was venturing over from Tulum beach to Akulma beach behind the cove. So many tropical fish. We loved the Scubaquatic tour to the sea turtles. The tour guides were very helpful, especially Monica, she assisted my partner swim in the sea. The "Origen" theater show was spectacular. The cast had so much skill, and the costumes were top-notch. Also, there were bars everywhere. It was so convenient. The accessibility for my family was accommodating. The bell boys were so good to my Mom, helping her on and off the bus. It was great to see my Mom have so much fun. Oh, and the pool area was so fun. The entertainment staff really did a good job at recruiting participants in the games and dances, as well as informing us about the shows for the evening. Loved our stay.
Stayed 5 nights in Mar 2025

4/10 Poor

Yatzary

Travelled with family
Disliked: Amenities
The resort itself was okay but there were a lot more cons. First off, they say you have 7 restaurants to pick from but in reality you only have one to chose from which is the buffet since all of the other ones are by reservations only and you only get to pick two out of the seven restaurants that's if they're not all booked up like they were in my stay. Another thing was the staff. Although they were all friendly, they weren't very knowledgeable. Shoutout to Domingo because he was the only one that answered our questions without telling me to "use the app" like all the other workers were. Also they say they have roundtrip shuttle but I was not able to get a shuttle because it wasn't the Cancun airport and that's what wasn't said. Another thing was the ocean, it was not clean at all. It was dirty and had a lot of seaweed. Not pretty at all. This resort was mostly for kids as if it seemed like it had a lot more kids activities than adult activities. The pools were also so spread apart and only one pool had a swim up bar? Lastly was the drinks. In order to get high quality liquor, i needed to pay extra but if it was all inclusive wouldn't it be included. I will not be returning to this resort too many cons.
Stayed 5 nights in Mar 2025

6/10 Okay

Sheena

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was not impressed by this property. It was boring, the food wasn’t good and the beds were uncomfortable. It is supposed to be all inclusive but they charge for premium liquor and water down the drinks. I will not be returning to this property.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 6 nights in Mar 2025