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Grosvenor Hotel Adelaide by Accor

3.5 star property

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Exterior
View from property
Suite, 1 King Bed
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

View map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Place, Adelaide Oval
    ‪8 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(94 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2

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About the area

Adelaide

A stay at Grosvenor Hotel Adelaide by Accor places you in the heart of Adelaide, within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Casino - 2 min walk - 0.2 km
  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Adelaide Festival Centre - 3 min walk - 0.3 km
  • Rundle Mall - 7 min walk - 0.6 km
  • Adelaide Oval - 8 min walk - 0.8 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬2 min walk
  • ‪Parlamento - ‬1 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Reviews

Grosvenor Hotel Adelaide by Accor Reviews

7.8

Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 332 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are very good for the price. I think the external humming noises coming from air con or power units outside the unit is something you could look at but you do tend to get used to it. Could offer better TVs for chromcastng and cooked breakfast buffet than just toast or cereals.
Stayed 4 nights in Aug 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
I found the rooms to be outdated, and parts of the bathroom was moldy.
Stayed 2 nights in Aug 2025

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable stay with room for a few improvements We recently stayed at The Grosvenor and overall had a pleasant experience. The staff were excellent—friendly, efficient, and accommodating. Check-in was seamless, parking was convenient, and checkout was straightforward, which made the stay smooth and hassle-free. That said, there were a few areas that could use some attention. The room felt dated, with curtains that didn’t function properly. There was no air con control in the room, which made it rather stifling, especially if you prefer cooler temperatures. Additionally, because the property is older, the windows aren’t fully soundproof, and our room was adjacent to the Strathmore pub, overlooking the busy North Terrace. This made for some noise at night. Overall, if you’re mainly looking for strong service and easy logistics, The Grosvenor delivers. If possible, selecting a quieter room or one with improved climate control would make a big difference for a more restful stay. I appreciate the staff’s professionalism and would consider returning with these improvements in mind.
Stayed 1 night in Aug 2025

8/10 Good

Leanne J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
was a little disappointed as we did an online check in 24 hours before hand to save waiting. As it was the lady, I had had trouble finding my booking. But it got sorted 10 - 15mins in waiting. But overall, always a pleasant stay at the hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cockroach in bedroom, housekeeping did not change wet towels left for changing,
Stayed 5 nights in Aug 2025

6/10 Okay

W L

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pillows ever!
Stayed 1 night in Aug 2025

10/10 Excellent

Dannielle

Travelled with partner
Liked: Amenities
Friendly, helpful staff. Easy access to transport. Parking is limited and not suitable for large vehicles.
Stayed 1 night in Jul 2025

8/10 Good

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No thankyou
Stayed 1 night in Aug 2025

10/10 Excellent

andrew

Stayed 1 night in Aug 2025

8/10 Good

Simon

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say much for the breakfast other then that all good
Stayed 1 night in Jul 2025

10/10 Excellent

XIANGMING

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2025

8/10 Good

Shirley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Had a great weekend in n Adelaide, I checked in on the app but when I mentioned this to the receptionist at arrival she glared at me. All other receptionist were fantastic. Please explain to me about the random heating button next time because I couldn't see any info on it and one night i kept awake because j was so cold.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, generous sized rooms. Staff excellent, professional and helpful. Luggage storage was fantastic and great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadine Genevieve

Liked: Cleanliness, amenities
It was nice and clean and I had great stay at the hotel
Stayed 2 nights in Jul 2025

8/10 Good

wai

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

XIANGMING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place
Stayed 2 nights in Jul 2025

8/10 Good

Diana

Travelled with partner
Liked: Amenities
The room was small and the bathroom large. It was good for our overnight stay. Good value for money.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Stayed 2 nights in Jul 2025

10/10 Excellent

Dannielle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay for convenient access. Parking is almost impossible for big cars.
Stayed 2 nights in Jul 2025

4/10 Poor

roger

Business traveller
Disliked: Property conditions & facilities, room comfort
Adelaide is wonderful
Stayed 3 nights in Jul 2025