See all properties
Save

Grosvenor Hotel Adelaide by Accor

3.5 star property

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
Exterior
Suite, 1 King Bed
Property entrance
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(81 reviews)
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hotel Grand Chancellor Adelaide

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is AU$144
for 1 room
includes taxes & fees
20 July - 21 July
Hotel Grand Chancellor Adelaide

About the area

Adelaide

A stay at Grosvenor Hotel Adelaide by Accor places you in the heart of Adelaide, within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km
  • Adelaide Oval - 8 min walk - 0.8 km
  • Adelaide Zoo - 15 min walk - 1.3 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to CBD and footy
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Nice hotel represents good value for money
Stayed 2 nights in Apr 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying the staff were amazing and very helpful. However, the first room I received was terrible. The curtains had large stains on them, the air conditioning was very loud and would make a loud burring sound occasionally and freezing, and it was located located right next to the staff elevator that would vibrate the walls every time it ran. The staff did thankfully move me, the second room was much nicer, but the air con was still not right (it ended up being way too hot). The toilet also leaked constantly. The carpets throughout all room and hallways were stained and they smaller very musty. While I was there one elevator was broken (I stayed 4 night and it was broken the whole time) and then one of the buttons broke during the stay meaning the elevator took that much longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Suhyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were wonderful. However the property was a bit run down and musty.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
At the cost and service we received there is nothing more we could ask for
Stayed 5 nights in Mar 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a continual racket from the air conditioning which we eventually switched off completely. Bed was very comfortable and bathroom very well cleaned. Carpet near fridge was badly stained and worn. Staff were very friendly and efficient. Only other comment is that we asked for a twin bedded room but in fact we’re given double bedded room. Overall rating was around 4 out of 5.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again….

This place needs a complete overhaul, the staff are amazing and always smiling, it’s just the building is an absolute disgrace to the Accor family, on this occasion we only 1 lift working, breakfast was terrible (run out knives) which is fine but the only options was cereal and toast, or one of the pastries which in some states would be classed as dangerous weapons. The room was honestly terrible, a wide narrow room with no natural daylight, apart from 2 small windows which are frosted out as they look out over the local pigeon hangout and toilet. The ceiling was the original false ceiling tiles, with 2 open vents directly above the head end of the bed. I particularly liked the huge pillar in the room which was fun to navigate in a pitch black room. I particularly enjoyed the 48hr consistent sound effects featuring Road noise, Pigeons, guests rooms and the resurfacing on the local road overnight. The staff are great just the building needs to be knocked down and built again.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Slightly outdated hotel

Very old hotel, older than the pictures make it out to be. Room is spacious but that’s the only benefit. Fridge was old and not working at all. Can’t control the aircon in the room was freezing cold all through. Shower had hair in it. Breakfast is very very very basic and plain with toast and cereal not worth paying extra for it. Shower had hair in it. Staff were nice though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dannielle

Travelled with group
Liked: Amenities
Always a pleasure to stay at this property. Friendly, caring staff, great location, easy access to transport and venues.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at the centre of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

4/10 Poor

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with group
Liked: Amenities
Convenient location to tourist destinations and transport services. Its old and the corridors are musty and narrow. The rooms are clean ,bed comfortable. No natural light. Reasonable price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glen

Travelled with family
Liked: Amenities
Room was clean and quiet. Great location with tram and train outside and lots of cafes and bars.
Stayed 2 nights in Mar 2025

8/10 Good

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was key for me, had a great stay because of that
Stayed 2 nights in Mar 2025

10/10 Excellent

Wade

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative was the fan based air conditioning system. Room was slightly humid for my overnight stay. However, room was adequately supplied with amenities including operational television.
Stayed 1 night in Mar 2025

6/10 Okay

Cody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was super. Hotel itself needs full renovation. Carpets too dirty to try cleaning, could save money ripping the carpets out and installing Pergo or other flooring. Both elevators need to be replaced, as one is still out of order in March of 25. $18 breakfast is overpriced with mostly cereal and breads (I would recommend bins to cover and keep bugs and flies away). Location is dicy after hours with trolly station urchins hanging around. During the day is fine. Air conditioning appears central with a speed control. Cooling the room was impossible. Front desk supplied a fan, but that shouldn't be de regur. All rooms should have a mini split and the old AC should be decommissioned.
Stayed 1 night in Mar 2025

2/10 Terrible

Clare

Stayed 1 night in Feb 2025