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Grosvenor Hotel Adelaide by Accor

3.5 star property

Photo gallery for Grosvenor Hotel Adelaide by Accor

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Miscellaneous
Suite, 1 King Bed
Property entrance
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(104 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2

Standard Two Queen Room

  • Sleeps 3

Superior Two Queen Room

  • Sleeps 3

Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Similar properties

About the area

Adelaide

With a stay at Grosvenor Hotel Adelaide by Accor, you'll be centrally located in Adelaide, steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Casino - 2 min walk - 0.2 km
  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Adelaide Festival Centre - 3 min walk - 0.3 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬1 min walk
  • ‪Platform 10 - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee. Children aged 15 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Noisy all night Stayed in room 242 and
Stayed 1 night in Feb 2026

10/10 Excellent

Toni

Stayed 1 night in Dec 2022

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff are friendly, room wasnt great, thhere was splatters of toothpaste from previous occupants on the tiles, looked like left over fecal matter in the water in the toilet. The air conditioning is absolutely terrible, especially on hot days like yesterday, could not get comfortable. The tv in the room kept displaying an error with the HDMI cable.
Stayed 1 night in Dec 2025

10/10 Excellent

Bevyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient when attending confences at the Adelaide Convention Centre in North Terrace
Stayed 5 nights in Dec 2025

10/10 Excellent

Christian

Stayed 2 nights in Dec 2025

6/10 Okay

kylie

Liked: Staff & service
I don’t usually like giving poor reviews and I guess when I booked a budget friendly accommodation I shouldn’t expect the finest things but my initial room had the previous guests food still in drawers and the fridge, once my room was moved it was slightly better. The place was busy and only 1 lift was functional well that was until the other lift also decided to break down so stairs were the only option or be stuck in your room/reception if your unable to use stairs for a few hours. The place just feels very ran down overall and the rooms very boxy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Dec 2025

8/10 Good

Lesley, Goolwa North

Liked: Cleanliness
All good
Stayed 2 nights in Nov 2025

8/10 Good

Punam

Stayed 2 nights in Dec 2025

8/10 Good

Leewen

Travelled with family and small children
Liked: Cleanliness
Spacious family room
Stayed 1 night in Dec 2025

4/10 Poor

Jerin

Disliked: Cleanliness
Room is small and smelly. Smells mould. Only 1 lift work. Not recommending
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
All good thanks
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Stayed 5 nights in Nov 2025

8/10 Good

Vivienne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet hotel. Courteous staff.
Stayed 3 nights in Nov 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room recently upgraded, quite spacious,clean, close to train station and tram. Reasonable rates. This is our second time staying here, the hotel rooms are in the process of being upgraded, would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was really convenient
Stayed 2 nights in Nov 2025

8/10 Good

wendy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very pleasant, helpful and courteous, although the cleaning wasn't quite up to scratch on the third day - rubbish bins not emptied even though one was quite full. Otherwise no complaints.
Stayed 3 nights in Nov 2025

8/10 Good

Michael, wasleys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good staff was good carpark abit small
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean room, comfy bed, front desk were very helpful and responsive
Stayed 2 nights in Nov 2025

6/10 Okay

sharon

Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. I had the misfortune of having to stay twice, as it was too late to cancel once I saw how bad it was. The room was filthy, I didn’t even take my shoes off there was so much debris in the ground. The shower was repulsive—black mold, grimy bathmat. I didn’t shower at all. This is barely a step up from a hostel.
Stayed 1 night in Nov 2025

2/10 Terrible

Annabel

Disliked: Cleanliness, amenities, property conditions & facilities
This was so unbelievably below expectations. The room was filthy--crumbs on the floor, cups and mugs clearly used and not cleaned, stains everywhere--and the windows were opaque and curtains didn't open, so the room was dark. The entire premises were unwelcoming, in poor condition, and felt unsafe. It was so bad I left early and just sat at the airport for extra hours. Truly the worst impression of Adelaide.
Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Stayed 1 night in Nov 2025

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TV in the room needs to be replaced. Some times the picture didn’t work. The room was a bit of an odd setup. The parking was very tight and some spaces taken up by one car due to the tightness. Staff were great. Very clean.
Stayed 1 night in Nov 2025