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The Hillcrest Hotel

Property class: 3

Photo gallery for The Hillcrest Hotel

Deluxe Double Room
Reception
Terrace/patio
Reception
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
75 Cronton Lane, 0, Widnes, England, WA8 9AR
  • Place, Pex Hill Country Park
    ‪8 min walk‬
  • Place, Royal Albert Dock
    ‪30 min drive‬
  • Place, Anfield Stadium
    ‪30 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.0 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

7.2 out of 10
Good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Restaurant
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, 441 reviews
The price is AU$122
includes taxes & fees
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About the area

Widnes

With a stay at The Hillcrest Hotel in Widnes, you'll be near the airport, within a 15-minute drive of Sefton Park and Totally Wicked Stadium. .This hotel is 11 mi (17.7 km) from Anfield Stadium and 11.2 mi (18 km) from Royal Albert Dock.

What's nearby

  • Pex Hill Country Park - 8 min walk - 0.7 km
  • Knowsley Safari Park - 12 min drive - 14.0 km
  • Royal Albert Dock - 30 min drive - 23.8 km
  • Anfield Stadium - 30 min drive - 22.4 km
  • Chester Zoo - 37 min drive - 35.5 km

Getting around

  • Widnes Station - 3 min drive
  • John Lennon Airport (LPL) - 24 min drive

Restaurants

  • ‪The Tavern - ‬11 min walk
  • ‪Church View Inn - ‬16 min walk
  • ‪The Premier (Wetherspoon) - ‬5 min drive
  • ‪The Four Topped Oak - ‬3 min drive
  • ‪The Observatory, Hungry Horse - ‬17 min walk

About this property

The Hillcrest Hotel

The Hillcrest Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Widnes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services.
Enjoy a meal at Cu Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Cu Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
Nelson's - This pub serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cu Restaurant
  • Nelson's

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1969
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 5.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Hillcrest Hotel
Hillcrest Hotel Widnes
Hillcrest Widnes
The Hillcrest Hotel Widnes UK - Cheshire
The Hillcrest Hotel Hotel
The Hillcrest Hotel Widnes
The Hillcrest Hotel Hotel Widnes
The Hillcrest Hotel Sure Hotel Collection by Best Western

The Hillcrest Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 195 out of 679 reviews
Rating 8 - Good. 255 out of 679 reviews
Rating 6 - Okay. 129 out of 679 reviews
Rating 4 - Poor. 54 out of 679 reviews
Rating 2 - Terrible. 46 out of 679 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

John

Business traveller
Walking in the Hillcrest it seemed quite posh. The reception and bar area was nice. Unfortunately the rest of the hotel wasnt. Firstly getting to room was a task. Signage is awful and you seem to just wonder around hoping for the best. The corridors smell of tabacco or canabis which made you doubt the fire system As a contractor i dont expect the Ritz. The shower trickled, the fan didnt work at all. The twin beds together advertised as a double was uncomfy and i was awoken in the middle of the night by the room next door that sounded like he was going to murder someone. Overall a crap stay. The Tavern pub round the corner was bang on though !!! his was quickly
Stayed 3 nights in Jan 2026

6/10 Okay

Ken

Stayed 1 night in Jan 2026

8/10 Good

Victoria

Great
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Staff v welcoming room was clean
Stayed 3 nights in Dec 2025

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We walked away from the hotel after changing rooms twice so didn't stay at all. Luckily for us we live 15 miles away so got an UBER home. The first room had a terrible smell of stale smoke, the second room, well the bed had a large dip in the middle. Just not up to standard. The hotel itself is rather rundown and scruffy. The lobby ;looks ok but as you move about the hotel you realise the condition of the hotel is terrible. The porter on reception was a nice enough chap and tried to help but this hotel needs a lot more than a nice chap at front desk. Probably the worst hotel I have been to in the UK.
Stayed 1 night in Dec 2025

6/10 Okay

Sanjit

Need
Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Everything was excellent except for the bed it had a massive dip in the mattress I even took pictures of it,
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. As soon as you walk through the revolving lobby doors it just hits you like wow, amazing.
Stayed 1 night in Dec 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel appears to need a lot of tlc. bathroom door could not be closed due to the panel coming off and forcing the hinges to strain, dripping toilet system, taps difficult to use. matress was just a collection of springs. having stated that it was generally quiet and clean.
Stayed 2 nights in Dec 2025

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities
Easy parking and location. My room wasn't totally clean but the staff were quick to help and put me in a clean room. Breakfast pretty standard, overall decent stay nothing special but also nothing wrong at all. Wifi only appears to work in the restaurant not in rooms.
Stayed 1 night in Dec 2025

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms dirty cold no water beds very uncomfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2025

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel, pleasant staff, clean and guests are well provided for. A little tired in places but appearances suggest the owners try to keep up with repairs and decoration. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 1 night in Nov 2025

2/10 Terrible

Suzanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was bad. No lighting and not enough spaces. Big potholes. Felt unsafe due to lack of lighting. Room was terrible, the decor was dated, paint marks all over, wallpaper upside down in parts. Shower was a slight trickle which is useless. Only 1 tap working in basin. Other one comes off in your hand. Really noisy and complained and nothing happened. Smoking and vaping smells all through the night. Chewing gum stick behind head board. No sockets near the bed, they are all blanked off. Juliet balcony door unlocked and not lockable - dangerous if you have children. Door knob on main door hanging off and reported but nothing happened. So had to sleep with chain on. Front of hotel covered in cigarette ends. The reception is definitely not a representation of the hotel rooms. Worst hotel stay I’ve ever had. I would stay clear of this hotel at all costs.
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy first night who puts a function room on first floor with rooms crazy. Shower was not working reported to reception at 8am no one came so reported again at 10 am and ask for room to be serviced and have a bin as no bin in room. Get back at 9.30 pm room had not been touched in any way still no bin and no working show and no service. First morning we get told no eggs for breakfast only frozen scrambled egg ???? Its eggs ffs. First morning greeted with police in reception area, receptionist crying felt very uneasy. This hotel is a sh?t show A park bench would be better and probably safer
Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 3 nights in Nov 2025

2/10 Terrible

Mindaugas

Business traveller
Disliked: Cleanliness, staff & service
I arrived at 14:00 room wasn't ready, in reception was cold i had to wait. Room not clean, horrible smell of chlorine. Shower not working properly.
Stayed 1 night in Nov 2025

6/10 Okay

Frances

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The reception staff were welcoming and helpful. The room was clean and bed comfortable. Only downside was toilet didn't flush so had to use a bin of water each time to 'flush' the toilet, which was awful.
Stayed 1 night in Nov 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were brilliant. We stay here a lot. Highly recommended.
Stayed 1 night in Nov 2025

8/10 Good

jp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and tidy staff helpful Only negative we just received a parking fine from Parking Eye while we were in residence which we won’t be paying Ruining what was otherwise an enjoyable stay !!
Stayed 3 nights in Nov 2025

8/10 Good

Noel

Liked: Staff & service, room comfort
The breakfast was a bit average. Cheap sausage. Hash browns were a bit damp. The toaster burnt the toast one side and was uncooked other side. Cold coffee, no water and the juice was like cordial.
Stayed 1 night in Nov 2025

10/10 Excellent

Amie

Stayed 2 nights in Nov 2025

8/10 Good

Geoffrey

Stayed 1 night in Sep 2025