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Novotel Abu Dhabi Al Bustan

4.0 star property

Photo gallery for Novotel Abu Dhabi Al Bustan

Front of property – evening/night
Creator video - submitted by lana__creator
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Place, Mushrif Mall
    ‪1 min drive‬
  • Place, Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Place, Mangrove National Park
    ‪2 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(25 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Queen Room with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Twin Room with Executive Lounge Access

Minibar, in-room safe, individually decorated, desk

Executive Twin Room with Executive Lounge Access

  • Sleeps 2
  • 2 Single Beds

Similar properties

Property amenity
Millennium Al Rawdah Hotel
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 505 reviews
The price is AU$99
includes taxes & fees
3 Apr - 4 Apr
Millennium Al Rawdah Hotel

About the area

Abu Dhabi

Located in Abu Dhabi (Al Muroor), Novotel Abu Dhabi Al Bustan is within a 5-minute drive of Abu Dhabi National Exhibition Centre and Zayed Sports City Stadium. .This family-friendly hotel is 5 mi (8.1 km) from Sheikh Zayed Grand Mosque and 6.7 mi (10.8 km) from Abu Dhabi Mall.

What's nearby

  • Mushrif Mall - 1 min drive - 1.8 km
  • Abu Dhabi National Exhibition Centre - 1 min drive - 2.0 km
  • Al Forsan International Sports Resort - 2 min drive - 2.7 km
  • Mangrove National Park - 2 min drive - 2.3 km
  • Ferrari World - 20 min drive - 30.3 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪IRDK - ‬11 min walk
  • ‪Cafe Bonjour Bonsoir - ‬5 min walk
  • ‪bait al shay cafeteria @ Muroor area - ‬9 min walk
  • ‪Oasis Garden Chinese Restaurant - ‬9 min walk
  • ‪Rashid Ali Hassan Cafeteria - ‬13 min walk

About this property

Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan offers 361 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 361 individually decorated guestrooms, featuring MP3 docking stations and minibars. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Pepper Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Abu Dhabi? This hotel has 14908 square feet (1385 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (14,908 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (122 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 100240966000003

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 347 out of 738 reviews
Rating 8 - Good. 237 out of 738 reviews
Rating 6 - Okay. 82 out of 738 reviews
Rating 4 - Poor. 42 out of 738 reviews
Rating 2 - Terrible. 30 out of 738 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Stayed 3 nights in Dec 2025

8/10 Good

Ahmed

Stayed 1 night in Dec 2025

6/10 Okay

Maram

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Parking was very frustrating there’s no clear signs of where to park, and then we realized we get free valet parking with our reservation but the valet personnel was so reluctant to help us. It took us 30 minutes to check in, and it took the house keeping AN HOUR to bring the extra bedsheets for the pullup couch that’s in our room after asking for it 4 times once during check in and the rest on the phone! It was a very frustrating experience when u arrive after 14 hours of plflying and all u wanna do is go to bed but u can’t! For that soul reason i’m giving the hotel 3 stars.
Stayed 1 night in Dec 2025

6/10 Okay

Sumit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Took me 20 mins to check-in. Only 1 front desk staff working. Also took 15 mins for bell boy to help. No calls were answered and had to go down to lobby to get help. Agsin only 1 staff member working in bell boy services.
Stayed 1 night in Dec 2025

10/10 Excellent

Design

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyaw Thu Myine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and elegant place. This time some construction works are going on, need to be patient while waiting for the lift.
Stayed 2 nights in Dec 2025

8/10 Good

Govind, East Windsor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All facilities were very good except 1. Slow front desk - understaffed 2. Room smelled of cigarette 3. Bird droppings on glasses
Stayed 1 night in Dec 2025

10/10 Excellent

Abigail

Stayed 3 nights in Dec 2025

6/10 Okay

Nader

Business traveller
Liked: Cleanliness
Property is nice. Very uncomfortable bed (too hard) and valet just takes forever.
Stayed 1 night in Dec 2025

10/10 Excellent

Breana

Stayed 1 night in Dec 2025

4/10 Poor

Jasonjit

Disliked: Cleanliness, staff & service
The room was extremely dusty and carpet had lots of dust and the cooling system wasn’t working. Definitely not worth the price.
Stayed 1 night in Nov 2025

8/10 Good

Waddah

Business traveller
Liked: Amenities, property conditions & facilities
Dirty carpets, entry cards had to be reset regularly.
Stayed 3 nights in Nov 2025

10/10 Excellent

KATIE, COLLEGE STATION

Stayed 2 nights in Nov 2025

10/10 Excellent

Esam

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The TV didn't work, the hot water was only lukewarm, the toilet seat broke. It was ok, but certainly not a 4 star experience.
Stayed 4 nights in Oct 2025

4/10 Poor

Rasoul

No untensile was provided
Stayed 2 nights in Aug 2025

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosni

Stayed 1 night in Aug 2025

4/10 Poor

Mohsinkhan, Seatac

Disliked: Staff & service
No comfort bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdullah

Stayed 4 nights in Jul 2025

2/10 Terrible

kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good option for families
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025