Barceló Maya Colonial - All Inclusive

4.0 star property

Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Children’s activities
Building design
Free minibar, in-room safe, desk, blackout curtains
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪8 min walk‬
  • Place, Ecopark Kantun Chi
    ‪8 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(24 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Room

7.6 out of 10
Good
(229 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Xpu-Ha

When you stay at Barceló Maya Colonial - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 5 minutes by foot from Ecopark Kantun Chi. .This all-inclusive property is 1 mi (1.7 km) from Cenote Cristalino and 2.1 mi (3.3 km) from Puerto Aventuras Marina.

What's nearby

  • Cenote Cristalino - 8 min walk - 0.6 km
  • Ecopark Kantun Chi - 8 min walk - 0.7 km
  • Cenote Azul - 14 min walk - 1.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬16 min walk
  • ‪Strikers Sports Bar - ‬5 min walk
  • ‪Carey Lobby Bar - ‬12 min walk
  • ‪Jaguar's Discotheque - ‬2 min walk
  • ‪Tokyo - ‬4 min walk

About this property

Barceló Maya Colonial - All Inclusive

Family fun on the beach, with outdoor pool, near Ecopark Kantun Chi
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 480 guestrooms featuring free minibar items and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a water park (surcharge), and outdoor tennis courts. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite at one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Xpu-Ha? This property has 9999 square feet (929 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,999 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Reviews

Barceló Maya Colonial - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

Reviews

8/10 Good

Moustafa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The foos is not that good
Stayed 5 nights in Jul 2025

10/10 Excellent

Nora

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay we had at the Barcelo Maya Colonial! We were so impressed by the quick and prompt support we received whenever we needed assistance. When our room had a minor leak, or we needed extra towels, or even a replacement remote control for the TV, the staff responded almost instantly and resolved everything with a smile. It truly made a difference and allowed us to relax without any worries. The premium staff went above and beyond, making our vacation truly seamless. Booking spa services and securing restaurant reservations was handled with such ease and professionalism. Their friendly and attentive nature made every interaction a pleasure. We wholeheartedly recommend the Barcelo Maya Colonial for both families and couples. The resort offers endless activities, incredible shows, and a fantastic variety of cuisines that will satisfy every palate. We can't wait to return to this wonderful hotel!
Stayed 10 nights in Jul 2025

6/10 Okay

FRANKLIN

Liked: Cleanliness
Friendly staff,
Stayed 3 nights in Jul 2025

6/10 Okay

Leana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, bedding was nice and cool, food we only have one option for restaurant and was a buffet it was ok, the other restaurants you have to do reservations probably before the trip. We tried many times to see if they had cancellations and they were always full.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Yasmeen

Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony Lee, Valrico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and will visit again in the near future!
Stayed 4 nights in Jul 2025

10/10 Excellent

Hector Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property ! We will be back !
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing compared to other resorts we’ve stayed at in the area
Stayed 5 nights in Jul 2025

6/10 Okay

Krystal

Stayed 4 nights in Jul 2025

10/10 Excellent

Niurka

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

8/10 Good

moises

Travelled with partner
Liked: Cleanliness, staff & service
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
Stayed 4 nights in Jul 2025

8/10 Good

Valerie Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a fabulous place to stay. Great value and so beautiful. Only bad thing is the poor dolphin’s that they still have on their property. No shade, tiny pool for four dolphins. They are no longer allowed to hold performances, but the dolphins continue to suffer. Will not return to any Barcelo property until these beautiful animals are rescued.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mirela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Can't wait to go again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely huge property - beautifully grounds - amazing pools - nice staff :)
Kids area
Little friends all over the resort
Outside - cenotes adventure across the highway !
Stayed 8 nights in Jul 2025

10/10 Excellent

Susana

Stayed 6 nights in Jul 2025

10/10 Excellent

Angela B

Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
My 6th visit to the resort & was there 2 months prior to this trip in May at Tropical. Only issue I had was getting an ala carte reservation for 4. Went into guest services 6 times and they would tell us every restaurant was full until the 21st. Called from room numerous times & was told the same thing. I talked to many people who were getting numerous reservations during the week we were there . So not sure why the were feeding us this BS our whole trip.
Stayed 6 nights in Jul 2025

4/10 Poor

Brad K

I sent in a request and a few questions and the resort never responded. They tried answering the questions after i arrived and didnt grant me my request for 2 double beds as they cannot accommodate the request. Bc they over book rooms apparently with families of 4 or more. Reservations are a nightmare, you are lucky if you get even 2 in a week and if you want a specific restaurant its only what they tell you is available, so you might have to choose your last choice. One review mentioned when you walk by the dinners you can see half the restaurant is empty, so you are forced to eat at the buffet bc thats the only option. The buffet food is the worst food. Almost everything is so over cooked and dry. Definitely the worst food ive experienced at any vacation to all inclusives, cruises etc in the last 18 year (No bugs or flys) just not good at all. Entertainment is similar, shows at night. Also almost everything comes with cost. If you are traveling with kids be prepared to pay alot of extras for the mall area. Even Put put, cost if you dont go early enough. They told me about $12 per person after 7. We came back from xel ha 2 nights before we left and the roo. Smelled like sewage and there were a massive amout of small kinda nats on the bed and throughout the room. When i tried getting it resolved it was almost as if the front desk was trying to keep us in there. Maintance could tell me there was some infestation in the air-condition but wasnt sure where the smell came from
Stayed 5 nights in Jul 2025

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good, but rooms need a little makeup.
Stayed 6 nights in Jul 2025

6/10 Okay

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
Birds on the beach.
No Russian flag but luckily menus are in Russian at the restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rookesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Carla Josefina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Understaffed and the customer service was terrible
Stayed 6 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the various water activities at the beach. Would like to see more fun games and activities for preteens and teenagers. The food was decent and facilities were maintained. Overall good experience!
Stayed 6 nights in Jul 2025

10/10 Excellent

Elitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming with the fishes
Stayed 6 nights in Jul 2025