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Best Western Frodsham Forest Hills Hotel

3.0 star property

Photo gallery for Best Western Frodsham Forest Hills Hotel

Indoor pool
Executive Room, 1 King Bed, Non Smoking
Exterior
Front of property
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Overton Hill, Frodsham, England, WA6 6HH
  • Place, Lady Heyes Crafts and Antique Centre
    ‪3 min drive‬
  • Place, River Weaver
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪15 min drive‬
  • Airport, Manchester (MAN)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2

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About the area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural location, a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest. .This hotel is 12 mi (19.2 km) from Chester Zoo and 9.7 mi (15.5 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Lady Heyes Crafts and Antique Centre - 3 min drive - 2.7 km
  • River Weaver - 4 min drive - 3.7 km
  • Chester Zoo - 15 min drive - 18.7 km
  • Chester City Walls - 20 min drive - 23.0 km
  • Chester Racecourse - 22 min drive - 23.7 km

Getting around

  • Frodsham Station - 4 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪Ring O' Bells - ‬11 min walk
  • ‪Traders Bar & Grill - ‬6 min drive
  • ‪4 Seasons 4 Food - ‬3 min drive
  • ‪The Beechwood - ‬9 min drive
  • ‪Costa Coffee - ‬19 min walk

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with a 24-hour health club and a sauna
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as desks and electric kettles.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Grill on the Hill, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 388 out of 984 reviews
Rating 8 - Good. 375 out of 984 reviews
Rating 6 - Okay. 137 out of 984 reviews
Rating 4 - Poor. 49 out of 984 reviews
Rating 2 - Terrible. 35 out of 984 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Johan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night stop over so didnt use or see much of the hotel but it was good for my needs. Guy on reception was very friendly & helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and welcoming reception area and the staff were very pleasant. The room was also a good size - a bit dated but clean and very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel in five occasions and will be returning, it is in a lovely location, facilities are great and staff are always friendly and welcoming.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were cleaned everyday and, all staff are friendly and welcoming but particular praise goes to the young girl Olivia, who works in the bar and restaurant, she is always smiling and happy, and never seems to rest constantly being attentive to customers, a real credit to the hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Hotel was OK - nice and clean. Bed, though, was a bit uncomfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel three times over the last month, and will be staying again over the next couple of months. The hotel is in a nice location surrounded by countryside and is very quiet, the leisure facilities are excellent as are the dining options, but best of all it’s the staff who make this hotel well worth the visit, all staff are welcoming and helpful and are always available if you need anything, and a special mention to Olivia the young lady who works in the bar and grill of an evening, she is always smiling and happy, she literally never stops, constantly making sure guests and patrons have everything they want, a lovely hotel with lovely staff.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
The initial reception check in wasn't ideal, I'd arrived a little early, the room wasn't ready which is fair, but there wasn't particularly a warm welcome or a suggestion of have a cuppa somewhere whilst you wait, I'd asked if the rugby was on anywhere as I'd been keen to watch the second half of the world cup semi final but was just told no. I'd ended up leaving and returning later. Again it wasn't particularly a warm welcome, I was checked in then advised if I wanted to use the spa I needed to pay for that, when I queried it I was advised that was cheap. However it's disappointing that the use isn't inclusive of the hotel stay, which it has been in the many years I've stayed at this hotel before, and given that there are other similar hotels in the area it would make me choose more carefully in future. That aside the leisure facilities are perfect for a short break and the hotel offers a great location for exploring the area. The restaurant has been updated and has a lovely view, the food was pricey but delicious.
Stayed 4 nights in Sep 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Mehhh

Very dated room, wanted a room with a bath and was not an issue on arrival, swapped my room for me, however you would expect a shower where you can stand up. Being 6ft and sitting in a bath because the shower is attached to the bath and it reaches 60cm from the bath wasn’t ideal. Dusty lamps at the side of the bed
Stayed 1 night in Sep 2025

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room and facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lucja

Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, a little bit dated but staff made it a comfortable stay.
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Staff & service, room comfort
2 night stay. Hotel is a little dated in the rooms, shower could have been a bit more powerful, but overall bed was comfy, there was a fan provided which was welcome in warmer weather. Staff at h
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a lovely setting with views over the river mersey. Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Joss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2025

4/10 Poor

Raigo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very run-down place. Bathrooms were old and tacky. The restaurant floor was sticky and smelled weird. The food was great, although, during breakfast the plates were dirty and the cutlery also.
Stayed 2 nights in Aug 2025

6/10 Okay

Karl, Warringron

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The setting of the hotel was great but the hotel requires updating and modernisation. I booked the executive suit , the decor ,paintwork and room seem all to be an off yellow colour. The carpets spelt off and dogs smells were off putting. The button on the jacuzzi fell off and the steam room smelt unclean and the sauna wasn’t working. Reception was very nice and welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Lovely quiet position. Didn't get chance to experience the swimming pool, will have to come back to try it out.
Stayed 1 night in Sep 2025

10/10 Excellent

Filomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the staff, the area and the building itself. Though found it to be dated, the room was a bit too warm and dated. We were given a disibility room for some reason despite not booking one. The plug hole in the shower was grotty and the hot tap was scorching hot and the cold tap was warm.
Stayed 1 night in Sep 2025

6/10 Okay

George

Business traveller
The breakfast was terrible sausages were cremated no toast butter or jam Bacon swimming in oil. Egg without a yolk it was really terrible."…..george
Stayed 3 nights in Sep 2025

6/10 Okay

Myra

Liked the pool. Layout of the room (disabled facilities). No warning note for hot water being extremely hot.
Stayed 1 night in Sep 2025