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All was good

The staff very helpful the room was clean. The water pressure in the shower was terrible. We tried adjusting the shower head, but it would not get very much pressure

All four pillows had makeup and hair on them. The sheets were filthy and covered in hair and stains. I went to change the sheets and the mattress pad had period stains. The bathroom smelled like urine and I'm pretty sure there was black mold growing on the sink cabinet. Pretty positive we saw an older man walk an escort back to her car. I told the front desk that my sheets were dirty and she hands me a single flat sheet. I asked for the fitted sheet too. While changing sheets I found the period stains. All the while my headache is getting worse from the urine smell in the bathroom. I tell the lady at the front desk that there's blood on my mattress and I would like my money back. She shrugged, said it was too late to get my money back, and there were no other rooms she could put me in. And because I booked online, she can't refund my money anyway. So I go back to my husband and we're gathering our things to leave. A man comes up and offers to clean the room. I told him he could do whatever he wanted but we wouldn't be staying there.

Very clean hotel. Good breakfast. Great location.

ROOM WAS BELOW STANDARDS

Loved the decor that was related to the Muscle Shoals music history. The only things I didn’t like were the pillows, flat and I would have liked a coffee pot in the room. All staff excellent. Great dining experience in Grill 360. Good music in Swampers Bar and Grill. The pool area is beautiful.