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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Breakfast, dinner served; local and international cuisine, sea views
Reception
Reception
Superior Twin Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Place, Cliffs Pavilion
    ‪3 min walk‬
  • Place, Adventure Island
    ‪10 min walk‬
  • Place, Southend Pier
    ‪13 min walk‬
  • Airport, London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Executive Room

Junior Executive Room

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the area

Westcliff-on-Sea

A stay at Muthu Westcliff Hotel (Near London Southend Airport) places you in the heart of Westcliff-on-Sea, steps from Southend Cliff Gardens and 3 minutes by foot from Cliffs Pavilion. .This beach hotel is 0.7 mi (1.1 km) from New Empire Theatre and 1 mi (1.5 km) from Chalkwell Beach.

What's nearby

  • Cliffs Pavilion - 3 min walk - 0.3 km
  • Adventure Island - 10 min walk - 0.9 km
  • Southend Pier - 13 min walk - 1.2 km
  • Southend Beach - 15 min walk - 1.3 km
  • Palace Theatre - 20 min walk - 1.7 km

Getting around

  • Westcliff Station - 9 min walk
  • London (SEN-Southend) - 6 min drive

Restaurants

  • ‪Padrino - ‬8 min walk
  • ‪Roberto's - ‬8 min walk
  • ‪Mile and a Third - ‬10 min walk
  • ‪The Cliff - ‬7 min walk
  • ‪Oliver's on the Beach - ‬5 min walk

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

Victorian hotel with bars and a 24-hour business center
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 55 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as electric kettles and irons/ironing boards.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include wedding services, a fireplace in the lobby, and a ballroom.
You can enjoy a meal at Great Tides serving the guests of Muthu Westcliff Hotel (Near London Southend Airport), or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Westcliff-on-Sea? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1004 reviews
Rating 8 - Good. 389 out of 1004 reviews
Rating 6 - Okay. 186 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Amenities
Staff were excellent especially the receptionist on duty am 25/26 /28of June so helpful he booked the parking on my car . The only downside for me was a nois how do you spell noisy couple in the next room but apart form that excellent,wonderful breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Disliked: Property conditions & facilities

Tired looking interior

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

6/10 Okay

Irena

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay while visiting Cliffs Pavilion.
Stayed 1 night in Jun 2025

4/10 Poor

Alison

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing room. Ratty decor. TV didn't work, no curtains and just one set of blinds. The bathroom stank. Was only staying one night and wouldn't have stayed longer.
Stayed 1 night in Jun 2025

2/10 Terrible

Fiona

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them. The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits. The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment. I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.
Stayed 1 night in May 2025

4/10 Poor

Leah

Stayed 1 night in May 2025

2/10 Terrible

ian

Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed it for
Stayed 2 nights in May 2025

6/10 Okay

Maria

Travelled with group
Pigeons outside bedroom window making loads of noise the room was very hot we had a fan but it didn’t work properly and the hot water only came on in the morning and you couldn’t adjust the setting it was red hot.
Stayed 2 nights in May 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, amenities
My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy
Stayed 1 night in May 2025

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Couldn’t sleep until nearly 3am

It’s 2:30 in the morning and I’m writing this email and I’ve had to complain to reception to to the noise of the people above us. They have been shouting and swearing since 10pm when they arrived back to their room. I have a 9 year old daughter and we both havnt slept since we went to bed at 9:30 pm. Absolute UNACCETPABLE
Stayed 1 night in May 2025

2/10 Terrible

james e

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms old need updating wall paper coming off walls toilets dirty carpets dirty
Stayed 1 night in May 2025

8/10 Good

Sally

Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lovely location. Check in was a nightmare trying to sort out the parking!!
Stayed 1 night in May 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Easy check in, pleasant staff, comfortable bed with nice linen. shower was crap going hot briefly then cold.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Pleasant stay, good nights sleep
Stayed 1 night in May 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Ian

Business traveller
Disliked: Amenities, property conditions & facilities
For the quality of the room, bed & facilities this hotel is well over priced. In need of updating.
Stayed 2 nights in Apr 2025

10/10 Excellent

maria

Stayed 1 night in Apr 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service
Hot water supply intermittent in bathroom impossible to shower
Stayed 1 night in Apr 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Bar staff super friendly. Taps in bathroom were reversed ie red cold and blue hot! Not really a problem but a bit odd!
Stayed 1 night in Apr 2025

8/10 Good

Trevor

Liked: Staff & service

Good for short stay

Good location, Excellent communal areas. Rooms are very tired but functional. Parking can be difficult.
Stayed 1 night in Apr 2025