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DoubleTree by Hilton Wellington

5.0 star property

Photo gallery for DoubleTree by Hilton Wellington

Reception
Deluxe Apartment, 2 Bedrooms | Living area
Deluxe Apartment, 2 Bedrooms
Exterior
Superior Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Michael Fowler Centre
    ‪10 min walk‬
  • Te Papa
    ‪11 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Wellington

With a stay at DoubleTree by Hilton Wellington, you'll be centrally located in Wellington, within a 5-minute drive of Te Papa and Interislander Ferry Terminal. .This luxury hotel is 0.1 mi (0.1 km) from Wellington Central Business District and 0.1 mi (0.1 km) from Lambton Quay.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Michael Fowler Centre - 10 min walk - 0.9 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 13 min walk - 1.1 km
  • Interislander Ferry Terminal - 3 min drive - 2.9 km

Getting around

  • Wellington Station - 9 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • ‪Lazy Juan - ‬3 min walk
  • ‪Thunderbird Cafe - ‬2 min walk
  • ‪D4 on Featherston - ‬3 min walk
  • ‪Collective Coffee Shop - ‬1 min walk
  • ‪Little Grump - ‬3 min walk

About this property

DoubleTree by Hilton Wellington

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy international cuisine at Spring, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Spring - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night)
  • Limited on-site parking

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Spring

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1928
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The room had everything we needed and was clean. The hotel restaurant was very good and the staff were pleasant. The only complaint was the noise. Outside the window it sounded like loud construction all night long. Very disturbing. Other than that we enjoyed our stay and thought it was an excellent location, and close to the car ferry dock to leave for the South Island in the AM.
Stayed 2 nights in Mar 2025

10/10 Excellent

bertrand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel centre-ville très bien situé, Chambres confortables. Déjeuner du matin copieux. Stationnement intérieur apprécié.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reece

Stayed 2 nights in Mar 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Hilton was good. Rooms were spacious and staff helpful. It was a little bizarre, though, that the Hotel couldn’t match a third party rate. I had to sit in the lobby, make the booking in Expedia and then they could check me in. Overall a pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

changhoon

Stayed 1 night in Dec 2024

6/10 Okay

ASHA

Liked: Cleanliness, staff & service

OK

Our stay was OK, room was small No proper lounge area for waiting
Stayed 2 nights in Mar 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Hoang, Potomac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice facility on an old building. Good Italian restaurant
Stayed 1 night in Mar 2025

8/10 Good

Phil

Travelled with partner
Location
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique in a convenient location.

Registration was a bit clunky. Entrance is quite small and had to wait to register. Having said that the room and decor was very good. Staff extremely friendly and helpful. Parking next door was good.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Travelled with partner
Very nice hotel, nice staff, breakfast service was a little challenged- meal fair to good but staff seemed inexperienced, overall experience good to very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice meal in restaurant, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for centre city
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Traveling from the U.S

The room smelled so bad almost toxic like. I notified Hotels.com and the hotel. They moved us the next day, we had a tour and couldn’t get moved. They moved us to another room, my electric toothbrush went missing. The staff was very nice about the whole thing. But they need some restoration in this place for sure. We have booked 3 Hilton’s in this month long trip. The Hilton @ little Queen street in Melbourne and Georgie, I can’t say enough about that location! Hilton is better than this, please put some money into this other Hilton.
Stayed 2 nights in Feb 2025

8/10 Good

Pirooz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good. It was close to shopping and bus stop.
Stayed 16 nights in Jan 2025

8/10 Good

Brett

Liked: Cleanliness
Great to have 24/7 check in as we were an “after hours” check in. Night staff average like they were reading from a script, unable to answer basic questions and just repeated themselves. Room was great but noise coming from corridor in the morning woke us at about 6am which was disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great spot, very easy to get around and easy access to shopping and dining. Only let down was the room was a bit cold even with the aircon off.
Stayed 1 night in Feb 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and handy to everything
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

Outstanding stay. Wonderful helpful staff. Comfortable room and best bed of our holiday
Stayed 2 nights in Feb 2025

10/10 Excellent

AM

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for visiting the city. Close to activities such as the cable car, botanic gardens, Zealandia, and walking distance to harbour. Large comfortable rooms and was quiet at night despite being in the city centre. Parking available in the adjoining lot in designated spots.
Stayed 2 nights in Jan 2025