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Awesome

The breakfast was mediocre but the staff was good

We ended up staying in three different rooms. The first room had an issue with the toilet and the young man at the front desk asked if we had unpacked. When I said no he immediately moved us to a different room. That room was right next to the elevator, but we didn’t hear a single sound from it all night!! The bathroom was wonderful with a marble shower, wonderful smelling body wash, and even matching body lotion. The water pressure was divine and the water got almost lava hot, just how I prefer. The beds were comfortable and the room was clean and had an iron and board that worked very well. Breakfast was buffet style with eggs (scrambled one day omelets the next) bacon or sausage, biscuits and gravy, waffles (with a lot of topping choices) bagels, muffins, toast and pastries. The juice was cold, the coffee hot. There was tea and hot chocolate and multiple kinds of creamer. We checked out but got stuck when there were too many accidents on Donner pass, so we came back. The next room we got was just as good as the previous one and breakfast was again beyond my expectations. The only time we heard other guests was when they were talking loudly right in front of our door, even though there were people in the rooms next to us. We will be staying here again in a couple weeks and I can’t wait.

Great staff

The rooms were clean and the staff was friendly/helpful. The breakfast was good and hot. It just needed more variety, like waffles and/or pancakes. More hot cereals, grits and/or cream of wheat. Parking was good.

Could use an upgrade to the Breakfast options. What was offered was subpar. All staff were wonderful and worked closely with us. The refrigerator in the room did not work fully and did not freeze. First day there, it defrosted and leaked all over. Had to have staff come take care of.