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Overall my stay was nice. The location is excellent for Cologne Old Town and staff are very friendly and helpful. There were however a couple of disappointments. Firstly the breakfast feels a little thin on options, it's 7/10, so still pretty good but more cake/sweet options would be nice, like yogurt for example. On my 3 days there was the choice between one fresh cake option and croissants which is fine but just not enough varity for sweet items. In the room, the duvets seemed a little small, opened up at one end without cover being buttoned down so it gets a little lumpy from not being held properly together. It feels like it barely covers me. I did select option for double bed on Expedia but it had 2 singles and it felt a little compact and a very small duvet. Also the room appears to fill with pollen whenever I return to the room I had the craziest sneezing attacks. I think the pollen count was high and those trees overhanging close to the windows possibly let it pollen as I don't usually suffer at all from hay fever but if you had seen me in the room you would have thought I needed hospital treatment. I put the hanger on the door one morning to say 'please don't tidy room' and when I arrived back later it had been ignored and the bed was made and the windows opened again. So I had another crazy sneeze attack when I returned. And finally, I'm not sure where it comes from but the noisy loud voices from youngers on the street outside (mostly at night) is horrendous.

Great hotel with great location

Great place for last minute stay

The hotel is superbly placed near the centre of the old town with its own walkway ( over the busy roads ) to the banks of the Rhine . We were very impressed by the grandeur of the interior and tge room was very spacious and comfortable . Unfortunately tge pool was extremely small ( more of a plunge pool ) not suited to providing me with my daily swimming exercise routine which required a length of 25m.

We arrived early and were told our room would be ready by 1:00 PM. When we returned, there was a technical issue with the door, and unfortunately after about two hours the problem still could not be fixed. The wait and back-and-forth were frustrating, but I do want to give credit to the staff for how hard they tried to help. They kept us informed, made sure we were comfortable, and ultimately offered to move us to a sister hotel with a cathedral view. While the experience was inconvenient, I appreciated their professionalism and genuine effort to resolve the situation.

Clean and modern room with very nice and spacious shower and bath!