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Pullman Cologne

4.5 star property

Photo gallery for Pullman Cologne

Exterior
Bar (on property)
Lobby
Deluxe Room, 1 King Bed (Domblick)
Deluxe Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Friesenplatz
    ‪4 min walk‬
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Place, Old Market
    ‪15 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through the window.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a television mounted on the wall, a minibar, and a glass-enclosed shower area.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(19 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed (FORD)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds (FORD)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cologne

Centrally located in Cologne, Pullman Cologne is within a 15-minute walk of Wallraf-Richartz Museum and Old Market. .This family-friendly hotel is 0.8 mi (1.3 km) from Romano-Germanic Museum and 0.9 mi (1.4 km) from Great St. Martin Church.

What's nearby

  • Friesenplatz - 4 min walk - 0.4 km
  • Neumarkt - 7 min walk - 0.7 km
  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 15 min walk - 1.3 km
  • Musical Dome - 15 min walk - 1.3 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪LAB12 - ‬1 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Bastians - ‬3 min walk
  • ‪e.l.f. - ‬2 min walk
  • ‪Babylon Sauna - ‬1 min walk

About this property

Pullman Cologne

Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 275 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2026 to January 28 2028 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman

Pullman Cologne

Pullman Hotel Cologne

Pullman Cologne Hotel Cologne

Pullman Cologne Hotel

Pullman Cologne Hotel

Pullman Cologne Cologne

Pullman Cologne Hotel Cologne

Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

THOMAS

Stayed 1 night in Feb 2026

10/10 Excellent

Kathi

Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Stayed 1 night in Feb 2026

10/10 Excellent

Vanessa

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Comfy beds
Stayed 9 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good size room and bed. Great shower
Stayed 3 nights in Jan 2026

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was brilliant! Everything we needed! The hotel was located close enough to the main town, but far enough outside that it wasn't too busy, and was easy to find. Loved the complimentary bottles of water, cola, and apple juice. Bed was huge and comfy! Overall a fab stay! Bit gutted that we couldn't go the the cocktail bar on the top floor as it closes in January, but I guess we'll just have to come back to try it!
Stayed 3 nights in Jan 2026

10/10 Excellent

Belinda

Stayed 1 night in Jan 2026

10/10 Excellent

Belinda

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, kind staff, great location
Stayed 2 nights in Jan 2026

8/10 Good

Katja

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable with good shower pressure. It was disapointing that the Sauna hours were limited to 5pm -10pm during the weekdays. This is unreasonable, as guests cannot access the Sauna during the day
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Fantastic value for the price. Staff were friendly Great location Rooms comfortable Free sweets!
Stayed 2 nights in Jan 2026

10/10 Excellent

glyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

6/10 Okay

Madhusudan

Liked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Das Personal war freundlich aber leider ist das Hotel zu sehr in die Jahre gekommen, hier ist eine Renovierung dringend notwendig.
Stayed 1 night in Dec 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities
Everything was great!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Leslie Hans

Liked: Cleanliness, property conditions & facilities
Lovely hotel would stay again next time in Cologne
Stayed 4 nights in Nov 2025

8/10 Good

Agu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and accommodating! Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is situated in an ideal position to walk to the Dom the City Centre and the waterfront (we visited for the Xmas Markets and it was easy to get to all 8), Staff were very courteous and the breakfast was excellent. The room was clean and well appointed but the bathroom was a little tired with a cracked glass top next to the wash basin area and scruffy silicon on the shower cubicle.
Stayed 3 nights in Dec 2025

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, amenities
Room was very clean, had lots of convenient amenities, the location is great and the staff was very helpful and capable.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Pete

Stayed 1 night in Dec 2025