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Pullman Cologne

4.5 star property

Photo gallery for Pullman Cologne

Front of property – evening/night
Deluxe Suite, 1 King Bed
Bar (on property)
Deluxe Room, 1 King Bed
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Place, Old Market
    ‪13 min walk‬
  • Place, City Hall
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(49 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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includes taxes & fees
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About the area

Cologne

Centrally located in Cologne, Pullman Cologne is within a 15-minute walk of Wallraf-Richartz Museum and Old Market. .This family-friendly hotel is 0.8 mi (1.3 km) from Romano-Germanic Museum and 0.9 mi (1.4 km) from Great St. Martin Church.

What's nearby

  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Zoo - 4 min drive - 3.1 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪e.l.f. - ‬2 min walk
  • ‪LAB12 - ‬1 min walk
  • ‪Bastians - ‬3 min walk
  • ‪Babylon Sauna - ‬1 min walk
  • ‪Copenhagen Coffee Lab - ‬3 min walk

About this property

Pullman Cologne

Luxury hotel with a full-service spa and a fitness center
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 275 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. - Onsite brasserie. Open daily.
LAB12 - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Reviews

Pullman Cologne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 1016 reviews
Rating 8 - Good. 292 out of 1016 reviews
Rating 6 - Okay. 82 out of 1016 reviews
Rating 4 - Poor. 19 out of 1016 reviews
Rating 2 - Terrible. 22 out of 1016 reviews

Reviews

10/10 Excellent

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. This was our first time in Cologne and we had a great time. The staff was friendly, the food was perfect, and we loved that the hotel was walkng distance to the Cathedral. We will be staying there again when we bring our children to see the Cathedral.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, very clean and well maintained, cleaners every day with fresh towels if needed.. Stayed with my daughter and had no issues. Only thing was there was a sauna but no pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Lovely room with complimentary mini bar. Comfortable beds and the buffet breakfast freshly made with plenty of choice. Definitely recommend.
Stayed 2 nights in Jun 2025

8/10 Good

OKAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location.
Stayed 3 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staff are polite, friendly and extremely helpful. Breakfast was lovely and lots to choose from Our room was really nice. Cleaned every day. We booked a Deluxe Suite with kingsize bed. Very spacious. Lovely bathroom. We were on the 11th floor with a beautiful view of the Cathedral Would definately recommend staying here
Stayed 4 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took a while to check in because there was only one person at the front desk, but everything else was just fine.
Stayed 1 night in Jun 2025

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Stayed 6 nights in May 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stayed! Accessible to the center
Stayed 3 nights in Jun 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very close to Cologne Cathedral.
Stayed 1 night in May 2025

10/10 Excellent

HAMZA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Andreas

Liked: Cleanliness
Disliked: Property conditions & facilities

In die Jahre gekommenes Hotel

Alle gebotenen Anforderungen wurden erfüllt. Unser Zimmer war sauber und angemessen geräumig. Das Bett komfortabel und das Frühstück sogar richtig gut. Im ganzen Haus fehlt aber Atmosphäre und die Einrichtung war - so könnte man meinen - noch aus den Anfangszeiten des Hotels.
Stayed 1 night in May 2025

10/10 Excellent

ROBERTO S

Stayed 3 nights in May 2025

8/10 Good

Tiong Chi

Stayed 2 nights in May 2025

10/10 Excellent

KYOOHWAN

Stayed 2 nights in May 2025

10/10 Excellent

Anne-Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful reception staff
Stayed 2 nights in May 2025

8/10 Good

John Jr

Stayed 1 night in May 2025

6/10 Okay

Manuel

Business traveller
Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Alwin

Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Very convenient location. In one direction is the river altstadt and cathedral. In the other is the park ring and the varios neighborhoods. Short walk to the main shopping streets and the Neumarkt trams stops. Excellent views from my room. Large bed big windows tv. Everything was great. Will do again.
Stayed 4 nights in May 2025

10/10 Excellent

Kutira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Pullman in Cologne. Amazing location, huge rooms, fabulous breakfast buffet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine, Anamosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again
Stayed 4 nights in Apr 2025