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A good continental breakfast. Ample free parking

The room and location were perfect. The breakfast was fresh and substantial. The only issue, and it was minor, is the 5th floor is directly under an event space and you may be disturbed if they need to move furniture. Ear plugs may be necessary or it might be best to request 4th foor and under

Big room, grand common areas, meals were good.

Everything was wonderful. Friendly people, clean room, comfortable bed. Amenities exceeded expectations. The gym wasn't much, but hey, it's a hotel not a health club.

Fantastic hotel, spotlessly clean, lovely staff and very modern. Room was quiet, and very beautifully designed. Will use again

We arrived at 8 a.m. after a flight change. I knew our room wouldn’t be ready, check‑in is at 3, but the difference in treatment was unbelievable. The two men ahead of us were greeted warmly, offered bag storage, and invited to enjoy the breakfast area. When it was our turn, the front desk staff member became instantly rude. He told us our room wouldn’t be ready until late afternoon and didn’t offer to take our bags, we had to ask. He rolled his eyes and sighed like we were bothering him. As women traveling with two kids, the contrast was impossible to ignore. We asked about coffee and were told we couldn’t enter the breakfast area, even though the men before us were encouraged to go in. Instead, he said he could get us a cup for $2.50. The hostility was unnecessary and uncomfortable. The “family room” was tiny, and the pull‑out couch had the most uncomfortable mattress I’ve ever slept on. I’m not picky, but this was genuinely awful. The only positives were the breakfast and the location near the mall. Otherwise, I wouldn’t recommend this hotel for families. If you’re a man, you’ll probably be treated better than us. I have no idea why this hotel is rated “excellent”.