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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Free breakfast
Lobby
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Place, Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • Place, Veterans Memorial Park
    ‪4 min drive‬
  • Place, University of Alabama
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of Bryant-Denny Stadium and University of Alabama. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 4 min drive - 3.9 km
  • Veterans Memorial Park - 4 min drive - 7.3 km
  • DCH Regional Medical Center - 6 min drive - 8.7 km
  • University of Alabama - 7 min drive - 10.1 km
  • Tuscaloosa River Walk - 7 min drive - 13.6 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪Wright's Restaurant - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 682 reviews
Rating 8 - Good. 164 out of 682 reviews
Rating 6 - Okay. 95 out of 682 reviews
Rating 4 - Poor. 65 out of 682 reviews
Rating 2 - Terrible. 75 out of 682 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Liked: Staff & service, room comfort
A smaller hotel next to cracker barrel. Staff are friendly and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i pick pay at hotel, the hotel call and call for a payment that was not do yet. they canceled my room. then give me king room but the room was dirty.
Stayed 2 nights in Sep 2025

6/10 Okay

Deon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are very deceiving. All bathroom linens comforter, sheets had stains. Bed look liked someone had already slept in it. No hot water, the bed we could feel the springs poking though. The tub was dirty. Will never stay again. I can’t believe Best Western has there name attached this place.
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

RPG

Stayed 3 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Montana

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first checked in the bathroom and bed were filthy. We immediately asked for a different room. We were then put in a room that smelt strongly of mold. This hotel was for a work event for 10 nights and after working 12+ hour shifts 8 days in a row it would've been nice to have a good nights sleep to look forward to. Instead we had to buy cleaner to make the room smell better, listen to the people above us slam stuff against the floor all night/morning and eat the same microwaved eggs every day. Also you better hope you are bald because the water pressure in the shower will do nothing to clean your hair. The staff was helpful and friendly but I would never recommend this hotel.
Stayed 10 nights in Aug 2025

8/10 Good

shakeyta

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t really clean & needed renovation
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Courtney

Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Derrick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

It was ok

Bed was not very comfortable, the bathroom wasn’t that clean, the room felt outdated and was very hot in the 2nd floor and in the hallway, a/c was ok just enough to keep from getting hot while we slept! Breakfast was horrible and cold and not much to choose from! It was very convenient and for a 1 night stay it was decent enough to get a shower and a few hours of sleep!
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all we needed.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure NOT TO Stay at the SureStay

I would not recommend this hotel to anyone. I gave 2 stars because the bed was comfortable, but the dank and musty odor of the room, the stained towels (all the towels with big yellow spots), and the large nail clipping on the bathroom counter prevented me from giving more stars. Oh, and the front counter employee was asleep behind the desk.
Stayed 1 night in Aug 2025

4/10 Poor

Brandon

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and welcoming however, when we went to our room, there were stains all over the bed and our room was also very wet
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap and very nice! Towels were a little stained but clean!
Stayed 4 nights in Aug 2025

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness, staff & service
Very musty smell in the room. Ice maker in the hall did not work. Bed was very comfortable. Check in was efficient and very personable. Easy location.
Stayed 1 night in Aug 2025

4/10 Poor

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Oh man - we have stayed at this hotel before and it was fine. Unfortunately this trip it was not fine. The bathroom barn door left a 3-4 inch gap - I could literally see my husband walk by the door when I was sitting on the toilet. There was no coffee at breakfast one morning, and another morning the breakfast area was a mess with hardly any food options and no utensils. Our last morning there was also poop in the elevator. We will not be staying here again unless it is the absolute last option available :(
Stayed 3 nights in Aug 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness
our room was musty smelling and everything felt damp. the tenant upstairs stomped all times of the day, was very annoying
Stayed 5 nights in Jul 2025

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025