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Convenient location. Staff with very good attitude convince us to keep coming back every year since 2003.

Showers need to be updated.

Good location near shops and eateries, clean room

Very good stay.

Good location, clean and big room. Particularly convenient to grab drop off

When we checked in the reception staff were polite but not too welcoming. Nothing was explained such as wi-fi, or the nearest MRT station, or that the address is on the access key holder, or the options to get to the airport. Little things that can make a huge difference to a guest's stay. On the other hand the housekeeping staff were friendly and courteous, regardless of the lack of a common language between us. I returned to reception later on to ask if there was any milk for the room and I received a stare, followed by a single "No". The bathroom wall facing the bed has a timber-like veneer which was covered in hand and finger prints. The tv turned on, but did not have any channel reception. This was promptly fixed once we called reception, and 2 attempts to explain it to the housekeeping staff. Bedding was clean. The young man that assisted us with storing our luggage after we checked out was friendly and polite. It's a good location being a stroll to Nathan Road, Temple Street, Jordan Road MRT station, Kowloon Park, Canton Road with the Royal Pacific Hotel and a couple of malls, and about a 15-20 minute stroll to Victoria Harbour/Star Ferry/Avenue of Stars.