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Hotel Toscana

2.0 star property

Photo gallery for Hotel Toscana

Front of property
Staircase
Double Room (attic)
Reception
Basic Twin Room

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
Jungfraustrasse 19, Interlaken, 3800
  • Place, Hoeheweg
    ‪1 min walk‬
  • Place, Interlaken Casino
    ‪6 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room (attic)

Double Room (attic)

Double Room (attic)

  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Interlaken

Located in Interlaken (Central Interlaken), Hotel Toscana is within a 10-minute drive of Lake Thun and Lake Brienz. .This hotel is 0.1 mi (0.1 km) from Höhematte Park and 0.1 mi (0.1 km) from Kunsthaus Interlaken.

What's nearby

  • Hoeheweg - 1 min walk - 0.0 km
  • Höhematte Park - 2 min walk - 0.2 km
  • Interlaken Casino - 6 min walk - 0.6 km
  • Alpine Garden - 6 min walk - 0.6 km
  • Mystery Rooms - 8 min walk - 0.7 km

Getting around

  • Interlaken West Station - 6 min walk
  • Zurich Airport (ZRH) - 132 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Vicoria Terrasse - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Dunkin Donuts - ‬1 min walk
  • ‪Hotel Metropol - ‬3 min walk

About this property

Hotel Toscana

Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Interlaken hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage.
Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CHF 15 per night)
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Toscana

Hotel Toscana Interlaken

Toscana Interlaken

Interlaken Minotel

Minotel Interlaken

Minotel Toscana Hotel Interlaken

Hotel Toscana Hotel

Hotel Toscana Interlaken

Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.6
Rating 10 - Excellent. 116 out of 601 reviews
Rating 8 - Good. 192 out of 601 reviews
Rating 6 - Okay. 125 out of 601 reviews
Rating 4 - Poor. 79 out of 601 reviews
Rating 2 - Terrible. 89 out of 601 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
it was great
Stayed 2 nights in Jan 2026

4/10 Poor

Marisa

Travelled with family
Liked: Staff & service
Disliked: Amenities
This hotel would be great for a group of teens looking for a place to drop their bags and go skiing. Our first room was on the ground floor near the maintenance closet. The tiles were freezing, and one of the heaters was broken. There were no lightbulbs in the bedside lights. The containers of soap and shampoo were empty and the room looked out onto an alley. The staff did accommodate us with a room upgrade after complaining. The upgraded room was better but still no frills (eg no mini fridge, water, instant coffee, bathrobe etc). The towels were small and there weren’t any towel racks to hang our face towels or to dry bath towels. Our room wasn’t cleaned the first day Only when I put a bag full of garbage outside our room door did it get cleaned later that day. Overall disappointed for the money.
Stayed 3 nights in Dec 2025

4/10 Poor

Sandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !
Stayed 3 nights in Nov 2025

4/10 Poor

Javad

Liked: Staff & service
Disliked: Cleanliness
The hotel is conveniently located, but that is all there is to this hotel. We found the room strongly scented with detergent and had to leave the hotel with the windows open. However, the floor was unclean, with other guests' long hair and dirt. This hotel does not provide breakfast. They provide you with physical keys to leave at reception every time you get out. Moreover, it seems part of the hotel is providing apartments to Airbnb, and you can smell other people's cooking. Staff are helpful and responsive. You can also pay for using a laundry machine at the property (which we did not). Overall, the hotel is clumsy and could be improved significantly. The hotel is adjacent to many Asian restaurants, but their prices do not reflect the quantity and quality of the food they offer. Walk away from the neighbourhood and eat at restrurants with over 4.8*.
Stayed 2 nights in Nov 2025

10/10 Excellent

anurag

Travelled with group
Room Was Good
Stayed 2 nights in Oct 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room old linens unresponsive staff. No amenities at all and high price. The only good thing was location to bus and train. Interlaken is beautiful but this hotel is definitely a no don’t go!
Dirty laundry in hallway
Furniture
Linens
Curtains
Stayed 4 nights in Oct 2025

4/10 Poor

Edgar G

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The demoing the bathroom is terrible all time.
Stayed 1 night in Oct 2025

8/10 Good

Yong Chua

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arunkumar

Stayed 1 night in Oct 2025

8/10 Good

Antonius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff (her name is Cici) is very nice. She is very informative and friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Nida

Travelled with family
Disliked: Cleanliness, amenities
The location is amazing but service could be better. We stayed for 3 nights and not once room service came in to clean the room or check on washroom supplies. I had to go to the reception and inquire about it and they said their room service included only taking out the garbage. I had to request for toilet paper…. For the amount charged per night, they can definitely do better on the service part.
Stayed 4 nights in Oct 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2025

8/10 Good

Terrel

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location. Could walk to all needed places.
Stayed 3 nights in Sep 2025

6/10 Okay

Karen

Travelled with family
Disliked: Amenities
Location was great… could walk out and watch the parasailing. Front desk was not very helpful on local sights to see. Language barrier also. We ended up going to Information at the train station to make plans. No breakfast available. The hotel sits behind/attached(?) an Indian and Chinese restaurant so with the window open, many aromas entered the room, which wasn’t a bad thing. A fan was provided which we needed. Our room window opened unto the restaurant ally so many employee noises. I probably would not stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ben

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff was not very friendly or helpful. Their property is in desperate need of updates and upgrades throughout the building including plumbing, windows and coverings and security. The location is awkward and our room faced the road where restaurants and bars were open late and it was hard to sleep well. None of this was indicated on their site.
Stayed 1 night in Aug 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
A bare bones accommodation with no hospitality
Stayed 2 nights in Sep 2025

8/10 Good

Junette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is in the center accesible to everything
Stayed 4 nights in Sep 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired rundown hotel. Lights not working. No remote for tv even after asking staff. Very substandard for what was paid. Go somewhere else
Stayed 1 night in Sep 2025

6/10 Okay

Puneet, Santa Clara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
Stayed 2 nights in Aug 2025

8/10 Good

Maribel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Travelled with family
Disliked: Property conditions & facilities

Uh - no.

A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shashank

Travelled with family
Liked: Amenities
Location, service, near by restaurants
Stayed 1 night in Aug 2025