6/10 Okay
Beverley
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very comfortable, and I enjoyed the hot chocolate and shortbread provided. The bottled water was also welcome, and the shower and bathroom was excellent.
The breakfast was quite nice, although I ordered poached eggs with my full english and they were like bullets. I asked if I could have a fried egg, as my poached ones were hard, and the young man I asked forgot. I waited over 10 minutes and the fried egg never arrived.
I asked one of the other staff, and they scurried away to get it for me.
I'd already finished my breakfast when they brought the fried egg. The same young man brought it, and I jokingly said "did you forget me"? He said "I might have"! No apology.
It's the little things that make a difference in a four star, and this establishment should be training their staff rather than leaving them to it.
Sad.
Beverley
Stayed 2 nights in Dec 2025





















