2/10 Terrible
Lisa
Travelled with family
18 Mar 2025
Avoid unless it’s high season
We arrived and tried to check in at the location as instructed. However, that check-in location was still closed for the season. I called both numbers posted on the door: one connected to a central call center for a chain, requiring a code I didn’t have, and the other went to a voicemail that wasn’t set up.
I inquired at another lodging and that property manager did not know how to contact the owner. I stopped at a convenience store down the street and a clerk informed me that Bryce Lodging was still closed for the season. She tried to help out me in touch with the owner without luck.
My husband drove us back to Bryce Canyon City, and we secured a hotel room with the newly opened Best Western where we had a delightful two-night stay.
I realize weather dictates when properties in the area open, but taking reservations months in advance and then not honouring them - and not contacting me prior to my arrival about not being open - is very poor business practice.
Lisa
Stayed 1 night in Mar 2025