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Very helpful staff! Great choice in the old city

Exceptional service from everyone. The beds were very comfortable and we enjoyed the soaker tub. Phenomenal spa! Enjoyed a massage, facial and body scrub, it was heavenly. Great pool although i wish there was a deeper end, it was same height all over. Would definitely recommend to family and friends.

Excellent location! Big and Beautiful family room. Amazing staff! Would stay again next time in Chaingmai.

Everything is very nice and quiet .

As a family hotel, I enjoyed my stay at Melia Chiang Mai as a couple. We upgraded to a Level suit and found the amenities worth it. The best part was the daily happy hour but you can also have breakfast with much better quality of food than found in the buffet. The location is quite walkable and near the night market and the old city but also a lot of great local restaurants and cafes. The food in the northern Thailand is amazing and you will never run out of options. The pool is amazing and they have great pool service but unfortunately, even though there is a kids pool, it does get over run with children. It would be great if there was an adults only or a Level pool for upgraded guests who prefer a quieter environment. The hotel staff were so warm and friendly, I need to give a shout out to Mos, who really made my visit feel as though I was appreciated at all times. Other highlights of the hotel is they make their own Kombucha that can be purchased at the bar. We did have a small issue with a leak from the air conditioner but the hotel sent a service man up ASAP and the issue never occurred again for the rest of our stay. I would definitely make a return visit next time I travel north in Thailand.

The hotel greets you with warmth and hospitality from the moment you walk through the door. Staff extremely courteous and responsive. Horizon Lounge was a quiet oasis to relax and enjoy drinks and food. Free parking was an added bonus when it’s common to pay $50 a day or more at many premium hotels.