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Shangri-La Chiang Mai

5.0 star property

Photo gallery for Shangri-La Chiang Mai

Front of property
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View

  • 43 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Lobby

Chiang Mai Marriott Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is AU$260
for 1 room
includes taxes & fees
30 June - 1 July
Chiang Mai Marriott Hotel

About the area

Chiang Mai

Centrally located in Chiang Mai, Shangri-La Chiang Mai is within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. .This family-friendly hotel is 1.1 mi (1.8 km) from Warorot Market and 1.2 mi (1.9 km) from Saturday Walking Street Night Market.

What's nearby

  • Chiang Mai Night Bazaar - 10 min walk - 0.9 km
  • Tha Phae Gate - 17 min walk - 1.5 km
  • Warorot Market - 3 min drive - 1.5 km
  • Sunday Walking Street Market - 3 min drive - 1.9 km
  • Wat Phra Singh - 4 min drive - 2.3 km

Getting around

  • Chiang Mai Railway Station - 10 min drive
  • Chiang Mai Intl. Airport (CNX) - 17 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวเสวย โจ๊กโตเกียว - ‬4 min walk
  • ‪Lobby Lounge - ‬8 min walk
  • ‪เนื้อวัวรสเยี่ยม - ‬2 min walk
  • ‪Roastniyom coffee - The Astra Condo - ‬3 min walk
  • ‪Butter Is Better Bakery - ‬5 min walk

About this property

Shangri-La Chiang Mai

Luxury hotel with 3 restaurants and a full-service spa
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Make yourself at home in one of the 277 air-conditioned rooms featuring fireplaces. Complimentary wired and wireless internet access is available. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Grab a bite at Kad Kafe', one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 690 for adults and THB 345 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Samuel James

Liked: Cleanliness, property conditions & facilities
Nice hotel nothing special
Stayed 4 nights in Mar 2025

10/10 Excellent

STEVEN RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Friendly staff and loved the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything we expected it to be.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Was beautiful! Highly recommend if you're going to Chiang Mai
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Phetngam

Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Stayed 1 night in Mar 2025

10/10 Excellent

Ruben Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Thi Tuong Vy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. Walkable to the main streets and but away from the noisey areas. Overall the property was well maintained and staff was friendly, however the only flaw was the the property condition was a little rundown. There was some stains on furniture and crack near the bathroom sink.
Stayed 3 nights in Feb 2025

10/10 Excellent

minnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben Diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

MiuLan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive. Rody at the front desk, as well as the entire concierge staff were very helpful and arranged everything, from airport transfer, tour packages, dinner reservations, etc perfectly and with warm smile and chat. I had a great time. The dim sum restaurant is also very good and reasonably priced.
Stayed 2 nights in Feb 2025

8/10 Good

Rachana

Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel; friendly staff and very helpful and knowledgeable; would definitely stay there again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and welcoming! Luggages were kept until check in time and brought up to our room. Received a free room upgrade. Walkable to night markets near by. Would recommend staying!
Stayed 3 nights in Feb 2025

10/10 Excellent

Mitch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Arik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wovderful

We loved it. Every time , we enter our room it was always clean and fresh. Thanks to Joe . Always smiling. The stuff were very attentive and helpful especially Ni who served and helped us. Thank you to all.
Stayed 4 nights in Feb 2025

4/10 Poor

junko, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were lovely but the property is a little run down. Walls and doors have damage in rooms and all through the property. Bathroom had dirty walls and furniture has definitely seen some things. Stuck in the 80’s without proper maintenance of the hotel. Shangri La standards are much higher in other cities.
Stayed 1 night in Feb 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heejung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It was the best hotel in Chiang Mai. Everything was perfect, from the kindness and service of the staff to the comfortable room conditions.
Stayed 1 night in Jan 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025