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Comfort Hotel Tomakomai

3.0 star property

Photo gallery for Comfort Hotel Tomakomai

Lobby
Room, 2 Single Beds, Non Smoking
Exterior
Lobby
A person operating a coffee machine with a clear water dispenser and a cup holder.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Place, Sea Station Plat Seaport Market
    โ€ช18 min walkโ€ฌ
  • Place, Lake Shikotsu
    โ€ช39 min driveโ€ฌ
  • Place, Sapporo Dome
    โ€ช68 min driveโ€ฌ
  • Airport, Sapporo (CTS-New Chitose)
    โ€ช32 min driveโ€ฌ

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Tomakomai

When you stay at Comfort Hotel Tomakomai in Tomakomai, you'll be near the airport, within a 5-minute drive of Sea Station Plat Seaport Market and Tarumaezan Shrine. .This hotel is 15.8 mi (25.4 km) from Lake Shikotsu and 2.8 mi (4.5 km) from Sunflower Ferry.

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk - 1.6 km
  • Lake Shikotsu - 39 min drive - 33.1 km
  • Shikotsuko Onsen - 41 min drive - 31.0 km
  • Sapporo Dome - 68 min drive - 63.6 km
  • Makomanai Sekisui Heim Ice Arena - 80 min drive - 71.0 km

Getting around

  • Tomakomai Station - 19 min walk
  • Numanohata Station - 19 min drive
  • New Chitose Intl. Airport (CTS) - 36 min drive

Restaurants

  • โ€ชๆ „ๅฏฟๅธ - โ€ฌ4 min walk
  • โ€ชCentury - โ€ฌ3 min walk
  • โ€ชไธ‰ๆ˜Ÿไธญๅคฎๅบ— - โ€ฌ2 min walk
  • โ€ช้ญšๆดป้ฎฎใจใ‚ใถใ‚Š็„ผ ๆตทใธ - โ€ฌ2 min walk
  • โ€ชๅˆบ่บซๅฑ…้…’ๅฑ‹ ใชใ‹ๅ–„ - โ€ฌ3 min walk

About this property

Comfort Hotel Tomakomai

Comfort Hotel Tomakomai offers 123 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. Televisions come with digital channels and pay movies. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Tomakomai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 123 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Tomakomai

Comfort Tomakomai

Hotel Tomakomai

Comfort Hotel Tomakomai Hotel

Comfort Hotel Tomakomai Tomakomai

Comfort Hotel Tomakomai Hotel Tomakomai

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 152 reviews
Rating 8 - Good. 53 out of 152 reviews
Rating 6 - Okay. 16 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lana

Liked: Cleanliness
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: lana2k@email.com
Stayed 9 nights in Dec 2025

10/10 Excellent

Maria, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025

10/10 Excellent

Willy

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Efficient
Stayed 1 night in Dec 2024

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

SHIHCHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. The room was clean. Free parking was a plus.
Stayed 1 night in Feb 2020

10/10 Excellent

Horlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
Stayed 4 nights in Dec 2018

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

spenz, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay in this area

Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast but room is very small. It is ok for one night stay.

10/10 Excellent

Qian, Xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good staff

free parking, friendly staff who can speak english well.

8/10 Good

Verified traveller

Liked: Cleanliness

ok

Not bad

8/10 Good

Aaron O, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for overnight stay

Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!

10/10 Excellent

DaveM, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DaveM in Tomakomai

Hotel service was excellent as well as their English. Great complimentary breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tomakomai Comfort Inn was very comfortable

Very nice. Great service.

10/10 Excellent

WC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very "comfortable" hotel w/ everything you need

A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfort Hotel Tomakomai

My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).

6/10 Okay

Yoshikazu

Disliked: Staff & service, amenities
ใƒใ‚งใƒƒใ‚ฏใ‚คใƒณใ‚’่‡ชๅ‹•ๅŒ–ใ—ใŸใ„ๆฐ—ๆŒใกใฏๅˆ†ใ‹ใ‚‹ใŒใ€ใ“ใกใ‚‰ใฏ็ดฐใ‹ใ„ๅ…ฅๅŠ›ใ‚’ใ—ใŸใใชใ„ใ—ใ€ใƒˆใƒฉใƒ–ใƒซใฎ้š›ใซๆ›ธใ‹ใ•ใ‚Œใ‚‚ใ—ใฆใ€็–ฒใ‚Œใฆใ„ใ‚‹่บซใซใฏ่พ›ใ‹ใฃใŸ
Stayed 1 night in Jan 2026