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lastminute.com.au Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Imperial Garden View 2 Twins
50 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 2 Single Beds
Room with view
50 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed
Room with view
68 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Deluxe Room, 2 Single Beds
Room with view
50 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Premier Room, 1 King Bed
Room with view
68 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed
Room with view
120 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club Deluxe Imperial Garden View King
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Shangri-La Suite
150 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Horizon Club Deluxe Imperial Garden View Twin
50 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite
269 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 King Bed
Room with view
68 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Horizon Club, Deluxe Room, 1 King Bed
Room with view
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Imperial Garden View 1 King
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Tokyo hotel in Chiyoda, near Tokyo Imperial Palace

Popular property highlights

Free WiFi
Pets allowed
Indoor pool
24-hour business centre
Laundry facilities

A stay at Shangri-La Tokyo places you in the heart of Tokyo, a 8-minute drive from Tokyo Imperial Palace and 14 minutes from LaLaport Toyosu Mall. This 5-star hotel is 2.4 mi (3.8 km) from Tokyo Dome and 2.5 mi (4.1 km) from Ueno Onshi Park.

Make yourself at home in one of the 200 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy international cuisine at The Lobby Lounge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Indoor pool
  • Concierge services
  • Total number of rooms - 200
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Coffee shop or café
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Area shuttle (surcharge)
  • Number of restaurants - 3
  • 24-hour business centre
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Luggage storage
  • 24-hour fitness facilities
  • 24-hour health club
  • Electric car charging station
  • Food and water bowls
  • Lifeguard on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Chinese
  • Korean
  • Arabic

Parking

Self parking (surcharge) , Valet parking (surcharge) , Limited onsite parking

Room Amenities

Shangri-La Tokyo offers 200 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Television
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Individually furnished
  • Pillow menu
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.

The Lobby Lounge - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Piacere - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Things to do

  • Free bicycles on site

Spa Services

  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 16

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of JPY 10000 per pet, per night
  • Dogs only
  • 1 per room (up to 33 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Security system

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3000 and JPY 5000 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 3000 per day
  • Valet parking fee: JPY 4500 per day
  • Pet fee: JPY 10000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Shangri-La Tokyo
  • Shangri-La Hotel Tokyo
  • Shangri-La Tokyo
  • Shangri-La Tokyo Hotel
  • Tokyo Hotel Shangri-La
  • Tokyo Shangri-La
  • Tokyo Shangri-La Hotel
  • Shangri La Chiyoda
  • Shangri La Tokyo
  • Shangri-La Hotel, Tokyo Hotel Chiyoda
  • Shangri-La Hotel, Tokyo Japan
  • Shangri La Tokyo
  • Shangri La Chiyoda
  • Shangri La Hotel Tokyo
  • Shangri-La Tokyo Hotel
  • Shangri-La Tokyo Tokyo
  • Shangri La Hotel Tokyo
  • Shangri-La Tokyo Hotel Tokyo

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

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